JJsHouse.com Reviews

Name: JJsHouse.com
Rating: 4.27

4.3 Rating 366 Reviews

83 %

of reviewers recommend JJsHouse.com

Company Reviews

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Metrics

4.3

Based on 366 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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JJsHouse.com 5 star review on 31st October 2024

Anonymous

JJsHouse.com 1 star review on 24th October 2024

Anonymous

JJsHouse.com 5 star review on 30th September 2024

Tara

107

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After a few weeks I finally found my perfect gown for my granddaughter’s wedding.The custom fit was great but I had to make some adjustments cause I lost some weight but everything was great. I would use JJS house again.”

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Posted 3 months ago

“Happy with the purchase.”

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Posted 3 months ago

“First of all, I had quite a bit of email communication with JJ’s House as I was trying to decide if this is a legitimate company. Conclusion: Yes!! Then the order process and amazing deal to be able to try before I buy at the cost of only $10 per dress with free shipping and free returns I thought was too good to be true, but Yes! That’s true! They sent me confirmation that they received the return. Then they reduced the cost of my dress that I chose to keep to a very reasonable price. The quality of the seamsmanship is above and beyond. I am a seamstress and believe me, I inspected every inch and it is impeccably made! This is the most beautiful gown I have ever seen! I will feel very special wearing it to a black-tie wedding tomorrow!! Thank you JJ’s House for everything!”

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Posted 3 months ago

“I WAS SENT THE MISSING WRONG DRESS AND HAD EMAILED THE JJHOUSE COMPANY MANY TIMES AND THEY DO NOT RESPOND.. I WILL FILE COMPLAINT WITH DISTRICT ATTORNEY’S OFFICE AS WELL FILE COMPLAINT WITH GOOGLE ABOUT THIS COMPANY.. DO NOT ORDER ANYTHING FROM THEM. AS THEY ARE BASED IN CHINA… BAD BAD COMPANY KARMA WILL GET THEM..”

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Posted 3 months ago

“The dress was great quality and I am happy with the purchase.”

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Posted 4 months ago

“I ordered two dresses, both in the same size (obviously). One fit well and the other was too small. However, upon returning the one that did not fit in order to order a size up, I was told that I would have to pay tax TWICE on the item, and that I would not be fully refunded due to their "restocking fee." I understand the logic behind the restocking fee, but the reason for this return was not my fault, and yet I am still not getting all my money back for this purchase. I will never order from them again and I would not recommend you do so either.”

Helpful Report

Posted 4 months ago

“I ordered a pant suit on final sale. The sales ad noted that final sales may be slightly irregular, however, it should have at least been what I ordered. The top was the size I ordered but, the pants were two sizes larger. With no source of return, I had to give it away. I will never even look at another online service without a customer service phone number available at all. Thank goodness I didn't pay a lot for the item. It sucks. They just sent me whatever was left on sales floor. You could order anything and not get what you ordered and there's nothing you do about it .”

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Posted 4 months ago

“I would rate you 150%. I’m so grateful for all of you there at JJHouse who did my dress. The dress is super gorgeous. Simple yet sooo elegant. Love the detail, the texture and the material. Very excellent service and very quick delivery just on time before the event. You guys are the best and appreciate all you do.”

JJsHouse.com 5 star review on 4th July 2024

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Posted 4 months ago

“Brilliant service. Awesome garments. Better than expected. Extremely happy”

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Posted 4 months ago

“i would not recommend this appraiser”

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Posted 4 months ago

“Went to my soon to be daughter in laws bridal shower. The dress perfectly fit the theme.”

JJsHouse.com 5 star review on 19th June 2024

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Posted 5 months ago

“This is the best place to get a dress! You can order Try-on dresses ! this makes the whole process super easy! unlike other online sites that do not allow you to return a dress if it does not fit, JJ's allows in home try on and then will work with you to get your exact measurements bases on your try on dress! you can also get your dress in the exact color you want. Customer service is very friendly and easy to work with. I highly recommend JJ's for all your formal occasions!”

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Posted 5 months ago

“This was my first time I ordered from an online retailer but it won’t be my last! The gown I ordered was perfect! I did have the waist taken in but could have worn it as is. I will definitely order again! The entire process was so simple.”

JJsHouse.com 5 star review on 16th June 2024

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Posted 5 months ago

“I ordered the dress I wanted and picked the size per your size guide. It fit perfectly and the other dress was too big. I kept the perfect fitting dress knowing I didn't have to. It fit so perfect, I didn't want to part with it. I won't be wearing it until December 21st for a wedding, but it didn't matter. I liked the fit. I have recommended your website to several people. Your dresses are absolutely gorgeous.”

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Posted 5 months ago

“Exquisite dress work so it fit me perfectly for my son and new daughter in law’s wedding in July!”

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Posted 5 months ago

“Easy to navigate website. Numerous beautiful designs to find the perfect garment, delivered on time. What’s not to love Seamllrss and no stress transaction”

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Posted 5 months ago

“The dress was absolutely gorgeous ! Fit perfectly to my daughter’s size. She is 5’5 and 115lbs and ordered a size 2. With 2 1/2 inch heels it did not need any alteration. I would say it’s very true to size. There is no give or stretch in this dress! So just be prepared when sizing it won’t stretch. But it was a show stopper at prom and she loved it and said it was comfortable the entire evening.”

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Posted 5 months ago

“I ordered a dress to get married in. Custom sized. It came to me perfect. Even better than expected. Delivery time was brilliant. I cannot thank you enough for assisting me in looking amazing on such a special day. I have now ordered bridesmaid dresses also and expect they will be the same.”

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Posted 5 months ago

“I ordered 2 try on's. They shipped me 3 dresses with 2 being identical. They charged me full price for the 3rd dress that was the identical one and I am not able to get a return email. I am out of $300! READ THE REVIEWS AND DO NOT ORDER FROM THIS COMPANY!!!!”

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Posted 5 months ago

“Customer service was excellent. Returns (I had 3) were simple. Dress I purchased was perfect for me!”

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Posted 5 months ago

JJsHouse.com is rated 4.3 based on 366 reviews