JJsHouse.com Reviews

Name: JJsHouse.com
Rating: 4.28

4.3 Rating 370 Reviews

83 %

of reviewers recommend JJsHouse.com

Company Reviews

Questions

Metrics

4.3

Based on 370 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Write Your review

Tell us how JJsHouse.com made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

JJsHouse.com 5 star review on 31st October 2024

Anonymous

JJsHouse.com 1 star review on 24th October 2024

Anonymous

JJsHouse.com 5 star review on 30th September 2024

Tara

107

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm with jjshouse and how qiuck my shipping was”

Helpful Report

Posted 3 months ago

“My experience with JJ's was so simple. I ordered my try-on dresses, purchased the dress I chose to keep, and sent the other dresses back in the same bag with the label they included. I was even able to call UPS to set up a pickup, so I didn't even have to leave my house to return them. It could not have been easier. I highly recommend a d can't wait to wear my beautiful dress at my daughter's wedding this November.”

Helpful Report

Posted 4 months ago

“All the dresses I bought were amazing and I will on ordering dresses from JJ'S House”

Helpful Report

Posted 4 months ago

“In my search for the perfect dress, I ordered from five different companies to try on at home and return those I didn’t choose. Working with JJ’s house was the best experience of the five. The service was swift, and the return and purchase followed their online ructions and policy perfectly. I purchased the dress for my son‘s wedding from JJ‘s house. The dress is gorgeous and the quality is superb. Everything about this company and product is 5 star! I will purchase from JJ’s again in the future!”

Helpful Report

Posted 4 months ago

“After a few weeks I finally found my perfect gown for my granddaughter’s wedding.The custom fit was great but I had to make some adjustments cause I lost some weight but everything was great. I would use JJS house again.”

Helpful Report

Posted 4 months ago

“Happy with the purchase.”

Helpful Report

Posted 4 months ago

“First of all, I had quite a bit of email communication with JJ’s House as I was trying to decide if this is a legitimate company. Conclusion: Yes!! Then the order process and amazing deal to be able to try before I buy at the cost of only $10 per dress with free shipping and free returns I thought was too good to be true, but Yes! That’s true! They sent me confirmation that they received the return. Then they reduced the cost of my dress that I chose to keep to a very reasonable price. The quality of the seamsmanship is above and beyond. I am a seamstress and believe me, I inspected every inch and it is impeccably made! This is the most beautiful gown I have ever seen! I will feel very special wearing it to a black-tie wedding tomorrow!! Thank you JJ’s House for everything!”

Helpful Report

Posted 4 months ago

“I WAS SENT THE MISSING WRONG DRESS AND HAD EMAILED THE JJHOUSE COMPANY MANY TIMES AND THEY DO NOT RESPOND.. I WILL FILE COMPLAINT WITH DISTRICT ATTORNEY’S OFFICE AS WELL FILE COMPLAINT WITH GOOGLE ABOUT THIS COMPANY.. DO NOT ORDER ANYTHING FROM THEM. AS THEY ARE BASED IN CHINA… BAD BAD COMPANY KARMA WILL GET THEM..”

Helpful Report

Posted 5 months ago

“The dress was great quality and I am happy with the purchase.”

Helpful Report

Posted 5 months ago

“I ordered two dresses, both in the same size (obviously). One fit well and the other was too small. However, upon returning the one that did not fit in order to order a size up, I was told that I would have to pay tax TWICE on the item, and that I would not be fully refunded due to their "restocking fee." I understand the logic behind the restocking fee, but the reason for this return was not my fault, and yet I am still not getting all my money back for this purchase. I will never order from them again and I would not recommend you do so either.”

Helpful Report

Posted 5 months ago

“I ordered a pant suit on final sale. The sales ad noted that final sales may be slightly irregular, however, it should have at least been what I ordered. The top was the size I ordered but, the pants were two sizes larger. With no source of return, I had to give it away. I will never even look at another online service without a customer service phone number available at all. Thank goodness I didn't pay a lot for the item. It sucks. They just sent me whatever was left on sales floor. You could order anything and not get what you ordered and there's nothing you do about it .”

Helpful Report

Posted 5 months ago

“I would rate you 150%. I’m so grateful for all of you there at JJHouse who did my dress. The dress is super gorgeous. Simple yet sooo elegant. Love the detail, the texture and the material. Very excellent service and very quick delivery just on time before the event. You guys are the best and appreciate all you do.”

JJsHouse.com 5 star review on 4th July 2024

Helpful Report

Posted 5 months ago

“Brilliant service. Awesome garments. Better than expected. Extremely happy”

Helpful Report

Posted 5 months ago

“i would not recommend this appraiser”

Helpful Report

Posted 5 months ago

“Went to my soon to be daughter in laws bridal shower. The dress perfectly fit the theme.”

JJsHouse.com 5 star review on 19th June 2024

Helpful Report

Posted 6 months ago

“This is the best place to get a dress! You can order Try-on dresses ! this makes the whole process super easy! unlike other online sites that do not allow you to return a dress if it does not fit, JJ's allows in home try on and then will work with you to get your exact measurements bases on your try on dress! you can also get your dress in the exact color you want. Customer service is very friendly and easy to work with. I highly recommend JJ's for all your formal occasions!”

Helpful Report

Posted 6 months ago

“This was my first time I ordered from an online retailer but it won’t be my last! The gown I ordered was perfect! I did have the waist taken in but could have worn it as is. I will definitely order again! The entire process was so simple.”

JJsHouse.com 5 star review on 16th June 2024

Helpful Report

Posted 6 months ago

“I ordered the dress I wanted and picked the size per your size guide. It fit perfectly and the other dress was too big. I kept the perfect fitting dress knowing I didn't have to. It fit so perfect, I didn't want to part with it. I won't be wearing it until December 21st for a wedding, but it didn't matter. I liked the fit. I have recommended your website to several people. Your dresses are absolutely gorgeous.”

Helpful Report

Posted 6 months ago

“Exquisite dress work so it fit me perfectly for my son and new daughter in law’s wedding in July!”

Helpful Report

Posted 6 months ago

“Easy to navigate website. Numerous beautiful designs to find the perfect garment, delivered on time. What’s not to love Seamllrss and no stress transaction”

Helpful Report

Posted 6 months ago

JJsHouse.com is rated 4.3 based on 370 reviews