JJsHouse.com Reviews

Name: JJsHouse.com
Rating: 4.27

4.3 Rating 366 Reviews

83 %

of reviewers recommend JJsHouse.com

Company Reviews

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Metrics

4.3

Based on 366 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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JJsHouse.com 5 star review on 31st October 2024

Anonymous

JJsHouse.com 1 star review on 24th October 2024

Anonymous

JJsHouse.com 5 star review on 30th September 2024

Tara

107

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm happy with the online chat, and prompt delivery time. In general I prefer a dress without the built-in bra for 2 reasons: the cup size does not fit well, and the bra makes alteration difficult. However, the dresses are well made of good quality, and the price is very reasonable.”

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Posted 2 years ago

“I bought my wedding gown on Jjs and I loved it, it looked like the picture and it wasn't true to size but once I had it tailored it was perfect and comfy to wear.”

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Posted 2 years ago

“Beautiful Mother of the Bride dress. I looked around for a long time, knowing that brick and mortar stores were probably out of the question during the pandemic. There were so many beautiful dress to chose from at JJ's House. I felt totally confident that I could find something. I am getting older now and a little chubby around the middle. The sizing charts, the customer measurements were all a huge plus. I ordered everything from JJ's. Dress, shoes and bag. It was one of the best days of my life and JJ's dress made me feel like a queen at my princess brides wedding.”

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Posted 2 years ago

“My dress is beautiful. The quality is excellent. Is surpassed my expectations by far for the price. It laced up the back which helped it fit perfect. It is true to size, I'm 5'6 and wearing boots with it so it will have to be hemmed about 2 inches. I havent gotten married yet but when we do I will be prepared.”

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Posted 2 years ago

“This is an outstanding company. The dresses I have ordered are high quality and very beautiful. I recommend special ordering them to your exact size. One of My granddaughters wore one of them to prom and it was a little big so we had it altered.Another granddaughter is still looking forward to wearing hers.”

JJsHouse.com 5 star review on 3rd March 2022

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Posted 2 years ago

“I received many compliments on my mother of the bride dress, and soon will return to JJ House for a mother of the groom dress. Customer service is outstanding - send your measurements and the representatives will suggest good styles for you. You won't be disappointed.”

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Posted 2 years ago

“I ordered a dress for our vow renewal. It came quickly, quality was amazing and the price was great. I'm excited to wear it!!”

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Posted 2 years ago

“I am in love with the dresses of my bridesmaids, they are going to look gorgeous. The dresses are high quality and the color is the same as the sample. Love it”

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Posted 2 years ago

“Amazing wedding dress, perfectly sized, wonderful price, shipping 2 weeks faster than expected! Highly recommended!!”

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Posted 2 years ago

“I have gotten my dress and bridesmaid dress along with corsages and accessories and got them in fast! I absolutely love the dresses and accessories and how quickly they were shipped out! Keep up the terrific work!”

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Posted 2 years ago

“I am a plus size individual with a heavier chest area. I have ordered fom JJ's twice now and both dresses where great. The last one only had one strap and I was concerned because I thought my girls would bring the dress down. However the built in bra did some magic. My girls stayed in place the whole night. I most definitely will continue to order from JJ's. Yes the shipping is a little high but it is worth it.”

JJsHouse.com 5 star review on 2nd March 2022

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Posted 2 years ago

“The dresses were great quality but DO NOT GO OFF THE MEASUREMENTS LISTED. They run big if you base it off the measurements. I had to pay $51 to have all the dresses shipped to me. I don’t want to have to spend another $100 on shipping to send the dresses back to them and then ship new ones back to me. It is ridiculous how expensive shipping is especially when dealing with the cost of returns. I am very frustrated that the measurements listed online were the exact same as my bridesmaid and yet when she tries it on it is huge.”

Helpful Report

Posted 2 years ago

“I was honestly very surprised when I received this dress - the color was exactly as pictured on the website and the quality was better than I was expecting. The dress also arrived a few days earlier than expected, which was a bonus. I ordered the standard size 2, and for the most part, the measurements are exactly as they are listed on the website. I definitely recommend following their specific measurements to determine your size, since their size 2 may not be like a size 2 that you are used to. For reference, I am 5'7", 120 pounds, 33 inch bust, 25 inch waist, 35 inch hips, and the standard size 2 fit with a little extra room around the hips and waist. I could probably get this altered, and I am still deciding if I want to make it fit more snugly. An added bonus to this dress is the built-in bra, which looks like it can fit several different cup sizes (I am a B cup, I think anyone with a D cup or larger may want to size up or get a custom size).”

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Posted 2 years ago

“The dress was too small, so I had to exchange it for a larger size. Unfortunately I had to pay for shipping, but returning the small dress was easy. I look forward to getting the dress in the correct size. It's a beautiful dress.”

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Posted 2 years ago

“My order was delivered quickly without any issues. The prices are great and my dress was just as beautiful as the pictures online. I'm ordering from them again.”

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Posted 2 years ago

“The fabric and quality of the garment are impeccable. I am very happy - well worth the wait.”

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Posted 2 years ago

“Ordered 6 dresses for my bridesmaids and a pair of reception shoes for myself, all were true to size and good material, very happy!”

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Posted 2 years ago

“I personally had a great experience with JJs. The chat function was very helpful and the agent even sent me photos of dresses in colors I was considering. I ordered custom and it fit PERFECTLY. I added some rhinestones myself only because I like more bling. The material and workmanship were impeccable and the zipper held me in securely without breaking though it was stretched quite to the max with the tight fit. I got many compliments on the dress. Based on reviews of my style that the custom dresses were too long or big, I hedged my measurements a little smaller and shorter and was glad I did as it was nice and snug in the bodice which I wanted. I am a 5’4” and 120lbs and 36-27-34 and ordered 36-26-34 and 5’3” length. I don’t know about all the problems people had with returns because I live in US and I believe it was shipped from US. It was just before Lunar New Year and I know Asian businesses shut down during that week but I received the dress a few days earlier than promised and in plenty of time for the wedding and not wrinkled in the least bit. Maybe I was one of the lucky ones but I have recommended this company to my friends and family already.”

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Posted 2 years ago

“The dresses is exactly how we imagined them to be. Great quality, love the color, they are just absolutely beautiful.”

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Posted 2 years ago

“Excellent quality for price. Shipping time clearly outlined and still arrive earlier than expected.”

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Posted 2 years ago

JJsHouse.com is rated 4.3 based on 366 reviews