JJsHouse.com Reviews

Name: JJsHouse.com
Rating: 4.29

4.3 Rating 377 Reviews

83 %

of reviewers recommend JJsHouse.com

Company Reviews

Questions

Metrics

4.3

Based on 377 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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JJsHouse.com 5 star review on 24th January 2025

Amber

JJsHouse.com 4 star review on 23rd January 2025

Cecelia Perera

JJsHouse.com 5 star review on 31st October 2024

Anonymous

110

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service and affordability! Ease of delivery got my order quickly. Beautiful dress well made and am satisfied completely with my order. Will definitely order again and would highly recommend to anyone!”

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Posted 2 years ago

“Great product, the dress was wonderfully made and fits so well. The craftmanship os wonderful I had an issue where the garment was not delivered on the date stated, I contacted JJ'sHouse and then issued a voucher for a discount on other products and enquired on delivery problem which was then sorted out.”

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Posted 2 years ago

“The shipping was fast. They refunded my item that came broken without any issues. There were items I ordered the were cheaper in price and quickly I was not impressed by these products. It wouldn't have been much of a deal but I bought 8 of them. Cost more to ship then it so it wasn't worth returning.”

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Posted 2 years ago

“I ordered trumpet/mermaid off the shoulder dress , order number 4612268298. It is amazing! I had it made to measure and it fits superbly. It arrived on time and i felt fabulous wearing it. i would highly recommend buying this garment from jjhouse. The price was well worth it and customer service very helpful.”

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Posted 2 years ago

“I ordered a bridesmaid's dress from JJs House and couldn't have been happier with it! It fit perfectly just by following the size guide with no alterations and it was absolutely gorgeous for a very reasonable price. Will definitely order from them again!”

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Posted 2 years ago

“I am a senior and my daughter was getting married. I went on JJ‘s and found three incredible dresses that I thought perhaps would work. I purchased and brought to my daughter to show her and she loved it. JJ‘s has a fabulous selection the information is exactly the way the dress is, the color is right on, the fit was perfect and I would never hesitate to refer or buy more dresses from them. I also bought shoes from them and I bought a bag from them. One stop shopping . I got compliments on all including my shoes.”

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Posted 2 years ago

“I like JJHouse dresses, I’ve ordered their dresses couple times, the design and material are great, and the services are nice! I have no problem to communicate with them, overall, I highly recommend this website to find what you need.”

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Posted 2 years ago

“I ordered one dress to see the color, quality and fit. I was told it was refundable. I purchased it for $253 but only received a refund of $171. The transaction cost me $82! I was not warned it would be so costly, when I first chatted with their online chat, and it really was not worth it. Whole interaction of ordering and returning took weeks as well!”

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Posted 2 years ago

“I was very pleased with the swatches I received. They were larger than some of the other competitors swatches. The chat service was helpful prior to my order, especially for size.”

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Posted 2 years ago

“I had my second purchase from JJhouse and I’m very happy with the costumers service and the quality of the products. Shipping fast, well packed. I also had no problems with returning and refund of a pair of shoes. Very happy 😊”

Helpful Report

Posted 2 years ago

“Very good experience. When i saw the brand name, i thought it is a cheap quality but it wasn't. After a few try, i made a lot of purchase through JJ house. Shipping fast, quality is good and most of all, the dress is very fashionable. It is my choice for my bridesmaid, flower girl and my conference”

Helpful Report

Posted 2 years ago

“I'm happy with the online chat, and prompt delivery time. In general I prefer a dress without the built-in bra for 2 reasons: the cup size does not fit well, and the bra makes alteration difficult. However, the dresses are well made of good quality, and the price is very reasonable.”

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Posted 2 years ago

“I bought my wedding gown on Jjs and I loved it, it looked like the picture and it wasn't true to size but once I had it tailored it was perfect and comfy to wear.”

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Posted 2 years ago

“Beautiful Mother of the Bride dress. I looked around for a long time, knowing that brick and mortar stores were probably out of the question during the pandemic. There were so many beautiful dress to chose from at JJ's House. I felt totally confident that I could find something. I am getting older now and a little chubby around the middle. The sizing charts, the customer measurements were all a huge plus. I ordered everything from JJ's. Dress, shoes and bag. It was one of the best days of my life and JJ's dress made me feel like a queen at my princess brides wedding.”

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Posted 2 years ago

“My dress is beautiful. The quality is excellent. Is surpassed my expectations by far for the price. It laced up the back which helped it fit perfect. It is true to size, I'm 5'6 and wearing boots with it so it will have to be hemmed about 2 inches. I havent gotten married yet but when we do I will be prepared.”

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Posted 2 years ago

“This is an outstanding company. The dresses I have ordered are high quality and very beautiful. I recommend special ordering them to your exact size. One of My granddaughters wore one of them to prom and it was a little big so we had it altered.Another granddaughter is still looking forward to wearing hers.”

JJsHouse.com 5 star review on 3rd March 2022

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Posted 2 years ago

“I received many compliments on my mother of the bride dress, and soon will return to JJ House for a mother of the groom dress. Customer service is outstanding - send your measurements and the representatives will suggest good styles for you. You won't be disappointed.”

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Posted 2 years ago

“I ordered a dress for our vow renewal. It came quickly, quality was amazing and the price was great. I'm excited to wear it!!”

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Posted 2 years ago

“I am in love with the dresses of my bridesmaids, they are going to look gorgeous. The dresses are high quality and the color is the same as the sample. Love it”

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Posted 2 years ago

“Amazing wedding dress, perfectly sized, wonderful price, shipping 2 weeks faster than expected! Highly recommended!!”

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Posted 2 years ago

JJsHouse.com is rated 4.3 based on 377 reviews