JJsHouse.com Reviews

Name: JJsHouse.com
Rating: 4.29

4.3 Rating 377 Reviews

83 %

of reviewers recommend JJsHouse.com

Company Reviews

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Metrics

4.3

Based on 377 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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JJsHouse.com 5 star review on 24th January 2025

Amber

JJsHouse.com 4 star review on 23rd January 2025

Cecelia Perera

JJsHouse.com 5 star review on 31st October 2024

Anonymous

110

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Overtime I tried to order it was a different price each time and would not let me order in US Size kind of sketchy and ui ethical not a trust worthy site”

Helpful Report

Posted 10 months ago

“I have tried to love their product, but I've been disappointed with times. I had custom orders and its NEVER been right. The fit is off, like they don't seem to ever get sizing correct. I have measured myself numerous times and the first dress was big but I could deal. This last dress seems like the torso is for someone 4 feet tall. I looked like a tall midget. I think I have to stop with jjs house and find someone local.”

Helpful Report

Posted 10 months ago

“I purchased a dress in February for an event in April, so I could get alterations if needed. Dress cost $248. I kept checking my order, and was getting worried because in one month the order was still "processing". I contacted them about it and got NO response. The order never shipped (they are in Singapore) but luckily I found a dress locally that I liked, and bought it. I canceled the order. JJ's House refunded me only $110 of my $248 . The other $138 was for "shipping and restocking " which mind you, it hadn't EVEN BEEN SHIPPED! The restocking fee is supposed to be only $40, so they ripped me off for $138 on an order I never received!! DO NOT BUY FROM THEM! When I complained and asked about it, no response as usual. They have poor communication.”

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Posted 10 months ago

“I ordered a custom fit dress and it was perfect. I recommend JJ's House”

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Posted 11 months ago

“Honestly I have had no problems with JJ House. The Dresses are amazing from the quality to their prices. 100% percent recommend. I have bought 5 dresses from them.”

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Posted 11 months ago

“Great help through live chat and email. Great price, quick delivery.”

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Posted 11 months ago

“JJsHouse is a wonderful company to deal with. I have ordered gowns for a granddaughter's wedding September 2023, another granddaughter for next July getting married. You can coordinate husbands ties and pocket hankies to match you gowns. If lucky enough shoes are good also. I have ordered 4 clutches so beautiful receive many compliments for various ocassions. Most of all the SALE clothes. I ordered 1 beautiful blush long sleeve beaded dress and a pant set with rhinestones pin at shoulder and only spent $100.00, a Real Deal. I will order again. I am a cruiser so like to have a good deal and look pretty. Quality of the items can't ask for any better.”

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Posted 1 year ago

“i HAVE ORDERED SEVERAL "TRY ON" OUTFITS. ALL EXCEPTIONALLY BEAUTIFUL. THE PROCESS WENT QUICK, THE RETURNS AND PURCHASES WERE EASY. DEFINITELY CONTINUING TO USE JJ'S”

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Posted 1 year ago

“True to size fit. Great quality for the price.”

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Posted 1 year ago

“So impressed with my dresses. I am glad I measured myself because the fit it perfect!”

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Posted 1 year ago

“Omg it is beautiful. Fits perfectly 👌🏼. I love my Wedding Dress so very much.”

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Posted 1 year ago

“JJs made me happy with. The items I got were such good purchases. I am please with them and wish I had gotten more.”

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Posted 1 year ago

“If you measure yourself as advised on the website, your clothing will fit you perfectly. Their sizing is specific to them so don't presume your usual size is the one to pick. I bought two dresses in different colours and I love, LOVE them! The only disappointing thing is they cannot be washed or dry cleaned, spot clean only (how are you supposed to clean them?) Living in a hot climate I needed to wash them having literally sweat myself stupid all day whilst wearing them. I ended up hand washing them in cold water and drip drying them. I would definitely shop here again. Great experience!”

JJsHouse.com 5 star review on 17th December 2023

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Posted 1 year ago

“JJs House saved me a trip and all the hassle in looking for a dress for my daughter's wedding. I did the try-on purchase and absolutely loved both dresses I ordered. Both dresses were true to size. I ended up buying one of the dresses.”

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Posted 1 year ago

“Stress free ordering. Size was exactly as stated. Dress was amazing will be ordering again”

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Posted 1 year ago

“I honestly love all the items I have ordered for my wedding; gown, viel and etc., Everything is exactly as what pictured in this website. The sizing is accurate as well. Surprisingly cheap with a superb quality. Excited to wear everything on my wedding day in 2 months.”

JJsHouse.com 5 star review on 24th November 2023

Helpful Report

Posted 1 year ago

“My purchase was delivered before the time frame quoted. The sizing was perfect. Make sure you measure yourself before ordering. I have not used the refund because I have been more than satisfied with JJ’s”

Helpful Report

Posted 1 year ago

“I have purchased two formal dresses for jjhouse.com for each of my children’s weddings and four pairs of shoes, formal and dance. Each item has fit perfectly and has been beautifully made. The colors are as appears in the fotos. I’ve also purchased a clutch purse and a tie for my husband to match one of my dresses. Again, it was as if we had them all specially and specifically made for me. The prices are less than what you would expect too! If you create an account, there are many ways to receive points and coupons for future purchases. Fantastic site!”

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Posted 1 year ago

“The black satin dress I ordered is beautiful. I ordered using body measurements rather than the size I usually wear and it fits perfectly. The quality dress is exactly what I had hoped for and the fabric is of high quality. I also ordered a little black chiffon shrug to wear with the dress which is exactly what I was hoping it would be. The quality of these items has given me the confidence to purchase more items from JJ’s House and to recommend this online store to others. I will definitely be buying more items from this store.”

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Posted 1 year ago

“Dress is beautiful. I was concerned about the production/delivery timeframe as I’m in a regional part of Australia. I made an enquire about the order tracking online and got a response in a few hours. The dress arrived 3 days before the shortest quoted arrival time, so I was very happy!! I had order the fabric samples to make sure the colour was what I wanted and the sample was exactly the same. Very happy.”

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Posted 1 year ago

JJsHouse.com is rated 4.3 based on 377 reviews