JJsHouse.com Reviews

Name: JJsHouse.com
Rating: 4.27

4.3 Rating 364 Reviews

83 %

of reviewers recommend JJsHouse.com

Company Reviews

Questions

Metrics

4.3

Based on 364 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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JJsHouse.com 5 star review on 31st October 2024

Anonymous

JJsHouse.com 1 star review on 24th October 2024

Anonymous

JJsHouse.com 5 star review on 30th September 2024

Tara

107

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“JJs House saved me a trip and all the hassle in looking for a dress for my daughter's wedding. I did the try-on purchase and absolutely loved both dresses I ordered. Both dresses were true to size. I ended up buying one of the dresses.”

Helpful Report

Posted 10 months ago

“Stress free ordering. Size was exactly as stated. Dress was amazing will be ordering again”

Helpful Report

Posted 11 months ago

“I honestly love all the items I have ordered for my wedding; gown, viel and etc., Everything is exactly as what pictured in this website. The sizing is accurate as well. Surprisingly cheap with a superb quality. Excited to wear everything on my wedding day in 2 months.”

JJsHouse.com 5 star review on 24th November 2023

Helpful Report

Posted 11 months ago

“My purchase was delivered before the time frame quoted. The sizing was perfect. Make sure you measure yourself before ordering. I have not used the refund because I have been more than satisfied with JJ’s”

Helpful Report

Posted 11 months ago

“I have purchased two formal dresses for jjhouse.com for each of my children’s weddings and four pairs of shoes, formal and dance. Each item has fit perfectly and has been beautifully made. The colors are as appears in the fotos. I’ve also purchased a clutch purse and a tie for my husband to match one of my dresses. Again, it was as if we had them all specially and specifically made for me. The prices are less than what you would expect too! If you create an account, there are many ways to receive points and coupons for future purchases. Fantastic site!”

Helpful Report

Posted 11 months ago

“The black satin dress I ordered is beautiful. I ordered using body measurements rather than the size I usually wear and it fits perfectly. The quality dress is exactly what I had hoped for and the fabric is of high quality. I also ordered a little black chiffon shrug to wear with the dress which is exactly what I was hoping it would be. The quality of these items has given me the confidence to purchase more items from JJ’s House and to recommend this online store to others. I will definitely be buying more items from this store.”

Helpful Report

Posted 11 months ago

“Dress is beautiful. I was concerned about the production/delivery timeframe as I’m in a regional part of Australia. I made an enquire about the order tracking online and got a response in a few hours. The dress arrived 3 days before the shortest quoted arrival time, so I was very happy!! I had order the fabric samples to make sure the colour was what I wanted and the sample was exactly the same. Very happy.”

Helpful Report

Posted 11 months ago

“The dress was absolutely beautiful! I love it. I need more assistance on cleaning the dress.”

Helpful Report

Posted 1 year ago

“Everything I've ordered has been absolutely amazing!”

JJsHouse.com 5 star review on 7th November 2023

Helpful Report

Posted 1 year ago

“I love the dresses at JJs they never disappoint, quality is good and I love all the dresses I have bought so far. I would highly recommend.”

Helpful Report

Posted 1 year ago

“The ordering process was simple, the delivery prompt, the quality of the dress was impeccable.”

Helpful Report

Posted 1 year ago

“JJsHouse is spot on with styles, selection, materials. All quality items. Customer Service is Outstanding, prices are reasonable, delivery is on-time. I did the try-on to check for size and it was excellent! Great experience with JJsHouse and will shop again.”

Helpful Report

Posted 1 year ago

“I have been very satisfied with everything I have purchased. The quality of the dresses and the workmanship is top notch. The pricing is also outstanding. The customer service and delivery are very good as well.”

Helpful Report

Posted 1 year ago

“This is the third dress I have purchased from JJ’s House, and trust me I’m over the moon again! Best price, quality, and timing.”

Helpful Report

Posted 1 year ago

“They basically don’t have anything in stock unless you order them and they’ll source from their supplier in China. Nothing is made tailored made. That is misleading and false advertisement. I have not received my dress yet but not happy that I had to wait for 2 weeks before they will post my dress. Obviously they are waiting for their shipment to come from China”

Helpful Report

Posted 1 year ago

“I loved being able to try on dresses before I settled on a style. The service was awesome! The dresses arrived quickly, they were high quality and were very easy to return- return label was included and it was free! If you are unsure of what style dress you are looking for then I highly recommend JJsHouse try before you by service!”

Helpful Report

Posted 1 year ago

“I love my dresses and will continue to use JJsHouse! The quality is great and the fit is perfect!”

Helpful Report

Posted 1 year ago

“I am in love with this company! The quality is outstanding and the styles are so much nicer that you find in a department store! 2 thumbs up!”

Helpful Report

Posted 1 year ago

“Very happy with the purchase. Dress is beautiful. fit is perfect”

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Posted 1 year ago

“I really appreciate JJ's House for cancelling and crediting me for a duplicate order I placed by mistake. Thank you so so much...”

Helpful Report

Posted 1 year ago

JJsHouse.com is rated 4.3 based on 364 reviews