JJsHouse.com Reviews

“ The garment was ill fitting. Looks nothing like the dress in the picture. When I tried to return the garment the was no address for returns listed. ”

“ They only allow it for returns or presale items. ”

“ Don’t buy anything from this store They don’t accept returns. And willing to return only 40%of your Oder amount ”

“ Terrible customer service, unclear returns process, after sending back dress promptly I was told I needed to ask for a returns form and as it would arrive without one I'd only receive a 40% refund. Rude email, shabby dress, nothing like picture, took ages to arrive. Disgusting. ”

“ I would NEVER order anything from this company! I carefully read the return information and it clearly stated returns were possible on stock items. ”

“ Such a hassle to get a refund. Dress nothing like website. I was warned about how bad this website was and I should have listened. 90 euro down the drain. Such a costly effort to send back. Planning a wedding like most customers. I don’t have time or money to be v dealing with complicated returns. ”

“ DO NOT ORDER FROM THEM. Not sized right no returns. GOT A Used dress. Will not return your money .. THIS IS BAD PLACE RUN FAST ”

“ I would make this review 0 stars if I could - pay close attention to their very confusing and frankly predatory return policy before shopping! If you’re online shopping for bridesmaid dresses and what to try on a few options this site is NOT for you, returns are only accepted if they’ve never been opened, tried on, etc. ”

“ Whatever you do, do NOT buy from this company. When I received my dress it was the wrong color (my choice, not their fault) but their sizing is not accurate at all; and I had a seamstress friend of mine do all my measurements. Then, when it was time to return it because they say on their website, "JJ's House will issue a full refund of the cost of the returned product if you are not satisfied with your item(s)." That is NOT true. First of all, they gave me the run-around and it was not easy to return but with lots of determination and time spent I was able to get it done in the short window they provided. But the worst part of all is that not only did I have to pay return shipping but I did not get a full refund. It's a racket! Don't buy from them! They are based out of Hong Kong and have terrible customer service. Stick with Amazon where you know you'll have great customer service, free returns and full refunds!!! ”

“ Scamming people around the world. Look at the BBB LOTS of complaints poor workmanship and dead fake shipping and returns. ”