JJsHouse.com Reviews

Name: JJsHouse.com
Rating: 4.27

4.3 Rating 364 Reviews

83 %

of reviewers recommend JJsHouse.com

Company Reviews

Questions

Metrics

4.3

Based on 364 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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JJsHouse.com 5 star review on 31st October 2024

Anonymous

JJsHouse.com 1 star review on 24th October 2024

Anonymous

JJsHouse.com 5 star review on 30th September 2024

Tara

107

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I give them one so I could write review I returned dress as it was badly made an did not fit me over 6 weeks ago they said my money would be returned within 14 days to date I have had nothing”

Helpful Report

Posted 1 year ago

“Great experience! Good quality clothing. Fast shipping. Excellent communication.”

Helpful Report

Posted 1 year ago

“Beautiful dresses,exceptional quality and no hassle, speedy delivery makes buying occasion dresses blissful. I would recommend JJ's House to everyone I know”

Helpful Report

Posted 1 year ago

“A friend of mine, who is the mother of the bride, told me about JJsHouse where she bought her dress for her daughter's wedding. Her dress is absolutely gorgeous and so well made. I ordered 2 dresses up front but they were not the right sizes. I had no trouble returning them and receiving a replacement size. My dress, as a wedding guest, is perfect. So pretty & I especially like the fact that it has a bra built in to it. I will definitely refer my friends to JJ's House!!!!”

Helpful Report

Posted 1 year ago

“Purchased a headband from over a month ago and still not recieved it. They tried to compensate by giving 100% delivery off coupon for next purchase. Just so they can get more money. I doubt I'll even get a refubd back. DO NOT BUY from them.”

Helpful Report

Posted 1 year ago

“Great service, fast shipping.”

Helpful Report

Posted 1 year ago

“The dress is super pretty and I'm do happy that ordered from here. No mistakes! I can't wait to wear it to Prom♥️”

JJsHouse.com 5 star review on 4th May 2023

Helpful Report

Posted 1 year ago

“The dress is super pretty and I'm do happy that ordered from here. No mistakes! I can't wait to wear it to Prom♥️”

Helpful Report

Posted 1 year ago

“USA - bad experience. Please be careful with this company.”

Helpful Report

Posted 1 year ago

“My daughter got married last week and I ordered my mothers dress and shoes and this order was necklaces and accessories for the wedding party. It all was reasonably priced and sparkly and perfect. The only thing that worried me was delivery BUT IT MADE IT IN TIME!!! Thank you JJs House”

Helpful Report

Posted 1 year ago

“I’ve had no stress planning my wedding except for buying my bridesmaid dresses from JJs House. I had to custom make all my dresses because the size guides are all over the place and had to do 2 seperate orders because the first order was a disaster. Once I received the second order the dresses were a different colour with completely different sashes. Communication trying to get the same sashes was difficult to say the least and I had to just accept the different colours of the dresses. If I could turn back the clock I would 100% buy from a store within Australia as the prices aren’t much different. Do yourself a favour!”

Helpful Report

Posted 1 year ago

“I love to shop at JJ House. They have beautiful dresses! I bought a dress for a party quite recently. When I got the dress I realized that it would not suit the occasion, so I contacted them to return the dress. They responded by the end of the day. They gave me 3 choices. One which allowed me to keep the dress and also got a coupon for 50% of the value of the dress. I ended up purchasing 2 more dresses from JJ House which suited me quite well.”

Helpful Report

Posted 1 year ago

“Quality, size, material, coloring, the whole gamut shown on JJ's House website it 100% true. Everything is beautiful, fits exactly according to size ordered, prices unbeatable! Definitely recommend to others, already did so. Thank you for making the Mother of the Bride's life easier and enjoyable!!!!”

Helpful Report

Posted 1 year ago

“Parfait, couleur impeccable, toutes mes robes sont arrivé avec aucun défaut de pli ou de couture, les filles ont toutes hâte au mariage 💒”

Helpful Report

Posted 1 year ago

“I love the dress and it fits perfect it is true to the picture on ur website”

Helpful Report

Posted 1 year ago

“I ordered up three dresses on the try before you buy deal. Loved it the dresses came within five days tried them on. Loved one especially but wanted a different color. So I returned all of them and ordered up the one dress I loved in a different color. I ordered the new dress on March 17 and didn’t get it until April 7 th. It was not made to order to my specifications just ordered a size. I was beginning to worry it wouldn’t get here. But it is here love the dress. The quality is amazing. Thank you jjshouse. I will be referring all my friends.”

Helpful Report

Posted 1 year ago

“Absolute shambles of a company. Untrustworthy, unreliable and utterly disappointing.”

Helpful Report

Posted 1 year ago

“Fantastic and great customer service and the dress is as gorgeous as it looked on the web site.”

Helpful Report

Posted 1 year ago

“Amazing products, I ordered a few thing and and more that I was expeting. great quality, finish, colors, sizes, I recomended 100%. Now is favorite store to buy everything that I needed. Thank you JJ'sHouse.”

Helpful Report

Posted 1 year ago

“I would NEVER order anything from this company! I carefully read the return information and it clearly stated returns were possible on stock items. So I ordered 2 dresses in different sizes because their sizing seemed very off. Just stock sizes from the website. I did NOT order a custom size, which is what they said was non-returnable. I received an email telling me I could not order 2 dresses and return 1 because they are made to order and to only order 1. After emails going back and forth and not being assured I could return the 1 dress if it did not fit, I cancelled the entire order and ordered FOUR dresses through Amazon and returned 3. LOVE the dress I got on Amazon. JJs return policy on the website should list CORRECT information to avoid wasting so much time!!!”

Helpful Report

Posted 1 year ago

JJsHouse.com is rated 4.3 based on 364 reviews