JJsHouse.com Reviews

Name: JJsHouse.com
Rating: 4.28

4.3 Rating 370 Reviews

83 %

of reviewers recommend JJsHouse.com

Company Reviews

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Metrics

4.3

Based on 370 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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JJsHouse.com 5 star review on 31st October 2024

Anonymous

JJsHouse.com 1 star review on 24th October 2024

Anonymous

JJsHouse.com 5 star review on 30th September 2024

Tara

107

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They refused to accept return for unused dress for grandmother dress when her husband passed away and she became too ill to attend. Dress had not been worn or altered. All I wanted was to get it out of the house, I wasn’t looking for full refund. They said “no” but offered a 10% coupon on future purchase. The delivery was bad enough, waited weeks to receive them left out on the road by bushes. DONT USE THIS COMPANY. USE A REPUTABLE STORE LIKE NORDSTROM OR DILLARDS”

Helpful Report

Posted 1 year ago

“Terrible customer service, unclear returns process, after sending back dress promptly I was told I needed to ask for a returns form and as it would arrive without one I'd only receive a 40% refund. Rude email, shabby dress, nothing like picture, took ages to arrive. Disgusting.”

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Posted 1 year ago

“i have found a dress i will buy in september for my wedding in dec. i was able to try on 3 and i found the one i want. thank you”

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Posted 1 year ago

“They dresses are beautiful They take a bit long to come when it's being shipped. But love it”

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Posted 1 year ago

“I ordered a dress and received within the week, super fast delivery. The dress was exactly as displayed and fit beautifully.”

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Posted 1 year ago

“Very pleased with my gown for my granddaughter's wedding in September. The color is perfect I chose the Jade. The only problem was I sent my measurements before checking to see if I should order size 14. My measurements are 38" 33" 38" The gown measured 35 " across at the waist so I am going to have to have it taken in some. THE WEBSITE STATED 39 1/2 "BUST 32 1/2"WAIST 42 3/4" HIPS. i WAS CONCERNED THE WAIST WOULD BE TIGHT, WITH THE WAY THE GOWN FLOWS THE HIP AREA IS FINE. I HAVE ALSO ORDERED A MARCHING TIE FOR MY HUSBAND TO WEAR AND SILVER SATIN HEELS TO GO WITH MY GOWN. I AM A CRUISER AND HAPPY TO HAVE FOUND JJ'S, AND WILL USE THEM AGAIN. CAN'T WAIT TO WEAR my gown. Cruisin Fool”

Helpful Report

Posted 1 year ago

“I give them one so I could write review I returned dress as it was badly made an did not fit me over 6 weeks ago they said my money would be returned within 14 days to date I have had nothing”

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Posted 1 year ago

“Great experience! Good quality clothing. Fast shipping. Excellent communication.”

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Posted 1 year ago

“Beautiful dresses,exceptional quality and no hassle, speedy delivery makes buying occasion dresses blissful. I would recommend JJ's House to everyone I know”

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Posted 1 year ago

“A friend of mine, who is the mother of the bride, told me about JJsHouse where she bought her dress for her daughter's wedding. Her dress is absolutely gorgeous and so well made. I ordered 2 dresses up front but they were not the right sizes. I had no trouble returning them and receiving a replacement size. My dress, as a wedding guest, is perfect. So pretty & I especially like the fact that it has a bra built in to it. I will definitely refer my friends to JJ's House!!!!”

Helpful Report

Posted 1 year ago

“Purchased a headband from over a month ago and still not recieved it. They tried to compensate by giving 100% delivery off coupon for next purchase. Just so they can get more money. I doubt I'll even get a refubd back. DO NOT BUY from them.”

Helpful Report

Posted 1 year ago

“Great service, fast shipping.”

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Posted 1 year ago

“The dress is super pretty and I'm do happy that ordered from here. No mistakes! I can't wait to wear it to Prom♥️”

JJsHouse.com 5 star review on 4th May 2023

Helpful Report

Posted 1 year ago

“The dress is super pretty and I'm do happy that ordered from here. No mistakes! I can't wait to wear it to Prom♥️”

Helpful Report

Posted 1 year ago

“USA - bad experience. Please be careful with this company.”

Helpful Report

Posted 1 year ago

“My daughter got married last week and I ordered my mothers dress and shoes and this order was necklaces and accessories for the wedding party. It all was reasonably priced and sparkly and perfect. The only thing that worried me was delivery BUT IT MADE IT IN TIME!!! Thank you JJs House”

Helpful Report

Posted 1 year ago

“I’ve had no stress planning my wedding except for buying my bridesmaid dresses from JJs House. I had to custom make all my dresses because the size guides are all over the place and had to do 2 seperate orders because the first order was a disaster. Once I received the second order the dresses were a different colour with completely different sashes. Communication trying to get the same sashes was difficult to say the least and I had to just accept the different colours of the dresses. If I could turn back the clock I would 100% buy from a store within Australia as the prices aren’t much different. Do yourself a favour!”

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Posted 1 year ago

“I love to shop at JJ House. They have beautiful dresses! I bought a dress for a party quite recently. When I got the dress I realized that it would not suit the occasion, so I contacted them to return the dress. They responded by the end of the day. They gave me 3 choices. One which allowed me to keep the dress and also got a coupon for 50% of the value of the dress. I ended up purchasing 2 more dresses from JJ House which suited me quite well.”

Helpful Report

Posted 1 year ago

“Quality, size, material, coloring, the whole gamut shown on JJ's House website it 100% true. Everything is beautiful, fits exactly according to size ordered, prices unbeatable! Definitely recommend to others, already did so. Thank you for making the Mother of the Bride's life easier and enjoyable!!!!”

Helpful Report

Posted 1 year ago

“Parfait, couleur impeccable, toutes mes robes sont arrivé avec aucun défaut de pli ou de couture, les filles ont toutes hâte au mariage 💒”

Helpful Report

Posted 1 year ago

JJsHouse.com is rated 4.3 based on 370 reviews