JJsHouse.com Reviews

Name: JJsHouse.com
Rating: 4.27

4.3 Rating 364 Reviews

83 %

of reviewers recommend JJsHouse.com

Company Reviews

Questions

Metrics

4.3

Based on 364 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Write Your review

Tell us how JJsHouse.com made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

JJsHouse.com 5 star review on 31st October 2024

Anonymous

JJsHouse.com 1 star review on 24th October 2024

Anonymous

JJsHouse.com 5 star review on 30th September 2024

Tara

107

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought my wedding dress and my daughters bridesmaid dress from JJ's. I was hesitant, but decided to take the plunge and I am so glad that I did. The quality is amazing for the price and they both fit well (mine will need some minor alterations but that is to be expected with wedding dresses).”

Helpful Report

Posted 2 years ago

“Hi I recently bought a bridesmaid dress here since the domain address ends in AU. I never had any trouble dealing with any Australian website not until today. See, this dress I ordered shows in their website that it has return policy and only custom made sizes are not returnable But here is the disclaimer, ONCE YOU PLACE THE ORDER, THERE IS NO WAY FOR YOU TO LEARN WHETHER IT IS RETURNABLE OR NOT If you check my pictures below, you will see that I ordered a standard size of AU 10 only for this dress But when I ordered it, suddenly there is a note to say IT IS NON RETURNABLE. WHICH DID NOT APPEAR WHEN YOU ARE STILL PLACING THE ORDER AND NOT FINALISED IT YET THE FUNNY THING IS, BASED ON THEIR CANCELLATION AND REFUND POLICY, ANY MADE TO ORDER DRESS CANCELLED AFTER 5 days, you wont receive any monies back. Even if it was not shipped yet!!!! So I cancelled my order, and they are telling me now that IT IS A CUSTOM MADE DRESS!!! When in fact they did not mention it when I ordered it. This company insidious!!!! PLEASE BE CAREFUL. BECAUSE ONCE YOU ORDER, YOU WILL BE RIPPED OFF OF OPTIONS, THEY WONT ALLOW YOU TO RETURN IT NOR REFUND YOUR MONEY PLEASE SEE ATTACHED PICTURES FOR EVIDENCES ILL RAISE THIS WITH CONSUMER AUSTRALIAN LAW. this is so inhumane. My name is Jennifer Letran and I am a real person working hard to earn money and not to be ripped of for it. You can email me at jen@jenniferLetran.com Please do not buy here. Even high end brands offers a return within 30 days with full refund”

JJsHouse.com 1 star review on 6th November 2022

Helpful Report

Posted 2 years ago

“I have bought 4 dresses for our event, my party bought another 5 and rented more than 6 to get final style and sizes for my group. Very positive experience. I love my dress, it fits so well and is so well made. I think the prices are very reasonable! I would highly recommend this site. I have used it for several events now and very happy. Super fast responses on email too. Nice Job JJ! I will post pics after our event!”

Helpful Report

Posted 2 years ago

“I bought 2 dresses and samples from jjshouse. Very satisfied of the service and quality. I recommend!”

Helpful Report

Posted 2 years ago

“I was very happy with my order and really surprised that it arrived as soon as it did. I got lots of compliments on my shoes and will be ordering from you again.”

Helpful Report

Posted 2 years ago

“My experiences with JJsHouse have been fantastic. Shipping is fast and the selection of dresses is amazing. I was able to find just what I was looking for and in just the right color!! This is the place to look, try on, and buy your next dress. The try before you buy is a game changer! That was so helpful in so many ways!”

JJsHouse.com 5 star review on 3rd November 2022

Helpful Report

Posted 2 years ago

“They do not refund you! Do not buy it! I returned all items and they never refund my money. Scamer!”

Helpful Report

Posted 2 years ago

“The price point and quality of the two dresses I’ve now ordered are great. I highly recommend JJ’s House!”

JJsHouse.com 5 star review on 2nd November 2022

Helpful Report

Posted 2 years ago

“I was very satisfied with my dress, thanks JJ House, second time buying from them both of my dresses fitted nicely, no complaints”

Helpful Report

Posted 2 years ago

“If I could give them 0 stars, I would. Not only did NONE of the try-on dresses work (I'm out $30 with no refund) but they keep sending me emails stating that I have not returned the dresses. I received the dresses, tried them on and returned them THE SAME DAY. Once I got the first email stating that I had not returned the dresses I responded to the email and attached the UPS drop off receipt AND a screen shot of the UPS website stating that the dresses had been returned. They emailed me back saying that they received them. And yet, they keep sending me emails stating that I have not returned the dresses. Their system is TERRIBLE. Don't put yourself through the hassle of the try-on dresses!”

Helpful Report

Posted 2 years ago

“I got my wedding dress from here and it was perfect.”

Helpful Report

Posted 2 years ago

“Belle robe Mais malheureusement petite”

JJsHouse.com 5 star review on 27th October 2022

Helpful Report

Posted 2 years ago

“I have had a great experience with this company. At first I ordered swatches and then ‘try on’ gowns. I found 2 gowns I absolutely love and they fit perfectly. I’m planning to wear them at my 2 Childrens weddings next year. I’m 5’8”, 140 lbs and I ordered a size 8.”

Helpful Report

Posted 2 years ago

“I’ve lost weight and had no idea what size to order. I pulled up the size chart and the dress fit perfectly!”

JJsHouse.com 5 star review on 26th October 2022

Helpful Report

Posted 2 years ago

“Perfect birthday dress for my daughter”

Helpful Report

Posted 2 years ago

“Dress bought for my daughter to attend her friend's Sweet 16 birthday party was absolutely stunning. She received race reviews! Dress fit perfectly and had grace and style at an affordable price. Item delivery exceeded my expectations.”

JJsHouse.com 5 star review on 25th October 2022

Helpful Report

Posted 2 years ago

“I loved the dress, it was beautiful on my daughter. It came quickly and fit perfectly. She is about 5’4’ 105 lbs and we got a US Size 2.”

JJsHouse.com 5 star review on 23rd October 2022

Helpful Report

Posted 2 years ago

“JJs House try on dress process was very convenient. I ordered 3 different dresses in my size and made a selection for my upcoming daughter's wedding. I was impressed with the quality of all of the dresses I tried on. The return of the try on dresses was extremely easy and efficient. Thanks JJs House for making my dress selection process so easy!”

Helpful Report

Posted 2 years ago

“I purchased my dress for my sons wedding. The price was excellent. Quick delivery and it fit perfectly. The quality was better than I expected. I have recommended this company to friends looking to purchase dresses for their kids weddings or formal events. I’m 5’3” and weigh 142 lbs. i purchased a size 12. Perfect fit and length.”

JJsHouse.com 5 star review on 20th October 2022

Helpful Report

Posted 2 years ago

“DO NOT ORDER FROM THEM. Not sized right no returns. GOT A Used dress. Will not return your money .. THIS IS BAD PLACE RUN FAST”

Helpful Report

Posted 2 years ago

JJsHouse.com is rated 4.3 based on 364 reviews