JJsHouse.com Reviews

Name: JJsHouse.com
Rating: 4.31

4.3 Rating 392 Reviews

84 %

of reviewers recommend JJsHouse.com

Company Reviews

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Metrics

4.3

Based on 392 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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JJsHouse.com 5 star review on 24th January 2025

Amber

JJsHouse.com 4 star review on 23rd January 2025

Cecelia Perera

JJsHouse.com 5 star review on 31st October 2024

Anonymous

110

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have gotten my dress and bridesmaid dress along with corsages and accessories and got them in fast! I absolutely love the dresses and accessories and how quickly they were shipped out! Keep up the terrific work!”

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Posted 3 years ago

“I am a plus size individual with a heavier chest area. I have ordered fom JJ's twice now and both dresses where great. The last one only had one strap and I was concerned because I thought my girls would bring the dress down. However the built in bra did some magic. My girls stayed in place the whole night. I most definitely will continue to order from JJ's. Yes the shipping is a little high but it is worth it.”

JJsHouse.com 5 star review on 2nd March 2022

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Posted 3 years ago

“I was honestly very surprised when I received this dress - the color was exactly as pictured on the website and the quality was better than I was expecting. The dress also arrived a few days earlier than expected, which was a bonus. I ordered the standard size 2, and for the most part, the measurements are exactly as they are listed on the website. I definitely recommend following their specific measurements to determine your size, since their size 2 may not be like a size 2 that you are used to. For reference, I am 5'7", 120 pounds, 33 inch bust, 25 inch waist, 35 inch hips, and the standard size 2 fit with a little extra room around the hips and waist. I could probably get this altered, and I am still deciding if I want to make it fit more snugly. An added bonus to this dress is the built-in bra, which looks like it can fit several different cup sizes (I am a B cup, I think anyone with a D cup or larger may want to size up or get a custom size).”

Helpful Report

Posted 3 years ago

“The dress was too small, so I had to exchange it for a larger size. Unfortunately I had to pay for shipping, but returning the small dress was easy. I look forward to getting the dress in the correct size. It's a beautiful dress.”

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Posted 3 years ago

“The fabric and quality of the garment are impeccable. I am very happy - well worth the wait.”

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Posted 3 years ago

“Ordered 6 dresses for my bridesmaids and a pair of reception shoes for myself, all were true to size and good material, very happy!”

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Posted 3 years ago

“I personally had a great experience with JJs. The chat function was very helpful and the agent even sent me photos of dresses in colors I was considering. I ordered custom and it fit PERFECTLY. I added some rhinestones myself only because I like more bling. The material and workmanship were impeccable and the zipper held me in securely without breaking though it was stretched quite to the max with the tight fit. I got many compliments on the dress. Based on reviews of my style that the custom dresses were too long or big, I hedged my measurements a little smaller and shorter and was glad I did as it was nice and snug in the bodice which I wanted. I am a 5’4” and 120lbs and 36-27-34 and ordered 36-26-34 and 5’3” length. I don’t know about all the problems people had with returns because I live in US and I believe it was shipped from US. It was just before Lunar New Year and I know Asian businesses shut down during that week but I received the dress a few days earlier than promised and in plenty of time for the wedding and not wrinkled in the least bit. Maybe I was one of the lucky ones but I have recommended this company to my friends and family already.”

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Posted 3 years ago

“The dresses is exactly how we imagined them to be. Great quality, love the color, they are just absolutely beautiful.”

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Posted 3 years ago

“Excellent quality for price. Shipping time clearly outlined and still arrive earlier than expected.”

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Posted 3 years ago

“The availability of a great variety of fashion styles, colours and accessories made it easy for me to choose the outfit I needed for a very special occasion. Shipping was reliable and the items were packaged safely.”

JJsHouse.com 5 star review on 25th February 2022

Helpful Report

Posted 3 years ago

“They always follow through! Love the all the dress I have gotten!”

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Posted 3 years ago

“My items are also beautiful and the shipping is fast. I ordered all my wedding stuff from here. Absolutely beautiful”

Helpful Report

Posted 3 years ago

“The dresses are beautiful and very well made. The items looked exactly as they did online. The size was as specified online.”

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Posted 3 years ago

“Have made several orders and could not ask for better service, turn around, and quality. Prices are resonable, and delivery is quick. I have not had to have any returns or refunds for being unsatisfied. Will continue to purchase from JJs House”

Helpful Report

Posted 3 years ago

“I love this store, it has very beautiful dresses and well made. The quality is gorgeous.”

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Posted 3 years ago

“My order came quickly and the dress is beautiful and high quality. I would recommend Jjs House to my family and friends”

Helpful Report

Posted 3 years ago

“Our order came in quickly. It was too big in my daughter, so I wanted to return and buy a larger size. It was simple to print out the label to return. The new dress size I ordered was in the same week. The whole process was simple and easy.”

Helpful Report

Posted 3 years ago

“I bought my wedding dress online at JJShouse. i was a first time buyer and i was very happy with their service. It took a month to make and prepare the dress and deliver, but throughout that whole process, the kept communicating with me and i was informed with all the details. They're also affordable and they sell quality staff.. i would definately buy from the again and i would recommend them to my friends aswell because of their reliability and professionalism.. especially knowing that i was buying from an online store which is a continent away from me.”

Helpful Report

Posted 6 years ago

“Was looking for a hat for a wedding and wanted something that looked vintage. They had a great selection and was hard to choose just one! Although I chose the slowest form of delivery(as I was ordering so far ahead of the occasion) the item still arrived earlier than I expected. Would order from again.”

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Posted 6 years ago

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Posted 7 years ago

JJsHouse.com is rated 4.3 based on 392 reviews