JJsHouse.com Reviews

Name: JJsHouse.com
Rating: 4.28

4.3 Rating 370 Reviews

83 %

of reviewers recommend JJsHouse.com

Company Reviews

Questions

Metrics

4.3

Based on 370 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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JJsHouse.com 5 star review on 31st October 2024

Anonymous

JJsHouse.com 1 star review on 24th October 2024

Anonymous

JJsHouse.com 5 star review on 30th September 2024

Tara

107

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love the dress and it fits perfect it is true to the picture on ur website”

Helpful Report

Posted 1 year ago

“I ordered up three dresses on the try before you buy deal. Loved it the dresses came within five days tried them on. Loved one especially but wanted a different color. So I returned all of them and ordered up the one dress I loved in a different color. I ordered the new dress on March 17 and didn’t get it until April 7 th. It was not made to order to my specifications just ordered a size. I was beginning to worry it wouldn’t get here. But it is here love the dress. The quality is amazing. Thank you jjshouse. I will be referring all my friends.”

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Posted 1 year ago

“Absolute shambles of a company. Untrustworthy, unreliable and utterly disappointing.”

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Posted 1 year ago

“Fantastic and great customer service and the dress is as gorgeous as it looked on the web site.”

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Posted 1 year ago

“Amazing products, I ordered a few thing and and more that I was expeting. great quality, finish, colors, sizes, I recomended 100%. Now is favorite store to buy everything that I needed. Thank you JJ'sHouse.”

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Posted 1 year ago

“I would NEVER order anything from this company! I carefully read the return information and it clearly stated returns were possible on stock items. So I ordered 2 dresses in different sizes because their sizing seemed very off. Just stock sizes from the website. I did NOT order a custom size, which is what they said was non-returnable. I received an email telling me I could not order 2 dresses and return 1 because they are made to order and to only order 1. After emails going back and forth and not being assured I could return the 1 dress if it did not fit, I cancelled the entire order and ordered FOUR dresses through Amazon and returned 3. LOVE the dress I got on Amazon. JJs return policy on the website should list CORRECT information to avoid wasting so much time!!!”

Helpful Report

Posted 1 year ago

“Such a hassle to get a refund. Dress nothing like website. I was warned about how bad this website was and I should have listened. 90 euro down the drain. Such a costly effort to send back. Planning a wedding like most customers. I don’t have time or money to be v dealing with complicated returns.”

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Posted 1 year ago

“Thieves. The dress was never delivered it's been a few months I tried to contact them there's not even a number I can call I could only text them and they said oh I better go find out who delivered it! (They couldn't even tell me who delivered the dress) this was supposed to be for my parents funeral in Arlington Cemetery Washington DC. There is a reason why I never order anything online and I'm absolutely disgusted. I am going to buy American for now on and I am going to try to find every way to warn people about these thieves at "JJ's".”

JJsHouse.com 1 star review on 7th March 2023

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Posted 1 year ago

“Ordered 2 dresses and buttonieers all arrived pretty quickly nil issues with items how we I did return 1 dress as it didnt quite fit for a refund , refund d received very quickly would hesitate to buy from them again in the future”

JJsHouse.com 5 star review on 3rd March 2023

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Posted 1 year ago

“Excellent service tailoring and delivery in a timely fashion grate dress material according to description. Highly satisfied customer.”

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Posted 1 year ago

“Good quality dresses. Great customer service”

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Posted 1 year ago

“Beautiful affordable dresses! I ordered 2 samples wedding dresses and received them quickly and in try on condition. The quality was much better than I expected. The sizing charts are spot on for sizing. I easily purchased one and sent on back, it was so easy. I highly recommend paying the small fee for a sample dress, it's so easy and you have the convenience of trying on and enjoying your dresses in the privacy of your home.”

Helpful Report

Posted 1 year ago

“Beautiful dress and time on delivery”

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Posted 1 year ago

“Very good selection of dresses. Can view them on both regular and plus sized models. Arrived when expected. Dresses fit true to size using their measurement chart. I returned one of the dresses, with no problems. Very happy with whole experience.”

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Posted 1 year ago

“Love JJs House! It is a quick and easy way for my bridesmaids to almost everything we need. The prices are very affordable and returns are painless.”

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Posted 1 year ago

“JJsHouse is amazing! I recommend it to friends and family because of the great quality and reasonable prices. I'm also impressed with the quickness of deliveries. My daughter, mom and grandma love JJs too. We recently ordered dresses for an event and everything was perfect. Costumer service is great! I returned two dresses with no problems. I highly recommend JJs!”

JJsHouse.com 5 star review on 7th February 2023

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Posted 1 year ago

“I used the "try on" option. I chose 3 dresses and was able to discern what really worked for me. We do not live in a location with a lot of options, so this service was a life saver. It allowed me to try different necklines and silhouettes to know what would work best for me. The $10 per dress try on fee was well worth it. Delivery and return was quick and easy. My son and my daughter are getting married this spring, so I need a reasonable price point and reliable service. JJ's House meets that need!”

Helpful Report

Posted 1 year ago

“I have ordered try-on dresses twice. The quality of the dress, the time it took to arrive and the easy return process are the many reasons I will order my dresses here! Try before you buy it an amazing idea!”

Helpful Report

Posted 1 year ago

“Really disappointed! I have been charged 49£ for delivery. I returned 2 items of 54£ and I have only received back 44£. I will never buy again from this website. Quality 0.”

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Posted 1 year ago

“Loved the pantsuit, call earlier then anticipated the color of suit was on point and the pantsuit was as pictured”

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Posted 1 year ago

JJsHouse.com is rated 4.3 based on 370 reviews