JJsHouse.com Reviews

Name: JJsHouse.com
Rating: 4.27

4.3 Rating 364 Reviews

83 %

of reviewers recommend JJsHouse.com

Company Reviews

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Metrics

4.3

Based on 364 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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JJsHouse.com 5 star review on 31st October 2024

Anonymous

JJsHouse.com 1 star review on 24th October 2024

Anonymous

JJsHouse.com 5 star review on 30th September 2024

Tara

107

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The dress is perfect. Exactly what I was looking for and under $200 with a customized size. Who can argue with that.”

JJsHouse.com 5 star review on 22nd March 2022

Helpful Report

Posted 2 years ago

“I had to return a dress and wrap that did not fit,but it was after the 14day return policy. My fault completely. Jjs house is issuing me a 50.00 certificate to use, which was a pleasant surprise. I have already reordered and are awaiting my two new dresses.”

Helpful Report

Posted 2 years ago

“For a custom wedding dress under $200, I am absolutely in love. The measurements were exact and came just about one month after ordering. The dress was clean and I couldn't see any defects; the craftsmanship was solid.”

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Posted 2 years ago

“JJHouse has been an excellent resource for me as I've searched and shopped for dresses and accessories for my wedding. They are reasonable prices within my budget that allows me to focus on the marriage I'm preparing for rather than the cost of the wedding which honestly will only be one day in my life (no matter how excited I am about it). I've gotten my wedding dress, veil, shoes, and bridesmaids dresses from JJHouse. They all arrive very quickly in the mail. I'm very happy I found JJHouse because so many of the dresses they offer match my style unlike other online bridal stores and I didn't have to break the bank to purchase all of them.”

Helpful Report

Posted 2 years ago

“My mother of the bride dress is beautiful! It is well made and just as pictured.”

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Posted 2 years ago

“I was very skeptical about purchasing from JJ House. I did end up purchasing a dress and I was Soooo Amazed at the quality. Same quality as the high-end dress shops. Not to mention the price was super inexpensive. I would recommend this site for sure. I have not done a refund because I would just give it to a friend for that price. my dress also came in a week. Score for me.”

Helpful Report

Posted 2 years ago

“i love this website. i’ve been ordering stuff for my wedding and everything is just like the pictures when delivered and most orders have been delivered early”

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Posted 2 years ago

“Excellent customer service and affordability! Ease of delivery got my order quickly. Beautiful dress well made and am satisfied completely with my order. Will definitely order again and would highly recommend to anyone!”

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Posted 2 years ago

“Great product, the dress was wonderfully made and fits so well. The craftmanship os wonderful I had an issue where the garment was not delivered on the date stated, I contacted JJ'sHouse and then issued a voucher for a discount on other products and enquired on delivery problem which was then sorted out.”

Helpful Report

Posted 2 years ago

“The shipping was fast. They refunded my item that came broken without any issues. There were items I ordered the were cheaper in price and quickly I was not impressed by these products. It wouldn't have been much of a deal but I bought 8 of them. Cost more to ship then it so it wasn't worth returning.”

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Posted 2 years ago

“I ordered trumpet/mermaid off the shoulder dress , order number 4612268298. It is amazing! I had it made to measure and it fits superbly. It arrived on time and i felt fabulous wearing it. i would highly recommend buying this garment from jjhouse. The price was well worth it and customer service very helpful.”

Helpful Report

Posted 2 years ago

“I ordered a bridesmaid's dress from JJs House and couldn't have been happier with it! It fit perfectly just by following the size guide with no alterations and it was absolutely gorgeous for a very reasonable price. Will definitely order from them again!”

Helpful Report

Posted 2 years ago

“I am a senior and my daughter was getting married. I went on JJ‘s and found three incredible dresses that I thought perhaps would work. I purchased and brought to my daughter to show her and she loved it. JJ‘s has a fabulous selection the information is exactly the way the dress is, the color is right on, the fit was perfect and I would never hesitate to refer or buy more dresses from them. I also bought shoes from them and I bought a bag from them. One stop shopping . I got compliments on all including my shoes.”

Helpful Report

Posted 2 years ago

“I like JJHouse dresses, I’ve ordered their dresses couple times, the design and material are great, and the services are nice! I have no problem to communicate with them, overall, I highly recommend this website to find what you need.”

Helpful Report

Posted 2 years ago

“I ordered one dress to see the color, quality and fit. I was told it was refundable. I purchased it for $253 but only received a refund of $171. The transaction cost me $82! I was not warned it would be so costly, when I first chatted with their online chat, and it really was not worth it. Whole interaction of ordering and returning took weeks as well!”

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Posted 2 years ago

“I was very pleased with the swatches I received. They were larger than some of the other competitors swatches. The chat service was helpful prior to my order, especially for size.”

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Posted 2 years ago

“I had my second purchase from JJhouse and I’m very happy with the costumers service and the quality of the products. Shipping fast, well packed. I also had no problems with returning and refund of a pair of shoes. Very happy 😊”

Helpful Report

Posted 2 years ago

“Very good experience. When i saw the brand name, i thought it is a cheap quality but it wasn't. After a few try, i made a lot of purchase through JJ house. Shipping fast, quality is good and most of all, the dress is very fashionable. It is my choice for my bridesmaid, flower girl and my conference”

Helpful Report

Posted 2 years ago

“I'm happy with the online chat, and prompt delivery time. In general I prefer a dress without the built-in bra for 2 reasons: the cup size does not fit well, and the bra makes alteration difficult. However, the dresses are well made of good quality, and the price is very reasonable.”

Helpful Report

Posted 2 years ago

“I bought my wedding gown on Jjs and I loved it, it looked like the picture and it wasn't true to size but once I had it tailored it was perfect and comfy to wear.”

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Posted 2 years ago

JJsHouse.com is rated 4.3 based on 364 reviews