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JJsHouse.com Reviews

4.3 Rating 391 Reviews
84 %
of reviewers recommend JJsHouse.com
4.3
Based on 391 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
6 - 12 Hours
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
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JJsHouse.com 5 star review on 24th January 2025
Amber
JJsHouse.com 5 star review on 24th January 2025
Amber
JJsHouse.com 4 star review on 23rd January 2025
Cecelia Perera
JJsHouse.com 5 star review on 31st October 2024
Anonymous
JJsHouse.com 5 star review on 31st October 2024
Anonymous
JJsHouse.com 5 star review on 31st October 2024
Anonymous
JJsHouse.com 5 star review on 31st October 2024
Anonymous
110
Anonymous
Anonymous  // 01/01/2019
I ordered a pant suit on final sale. The sales ad noted that final sales may be slightly irregular, however, it should have at least been what I ordered. The top was the size I ordered but, the pants were two sizes larger. With no source of return, I had to give it away. I will never even look at another online service without a customer service phone number available at all. Thank goodness I didn't pay a lot for the item. It sucks. They just sent me whatever was left on sales floor. You could order anything and not get what you ordered and there's nothing you do about it .
Helpful Report
Posted 9 months ago
I have tried to love their product, but I've been disappointed with times. I had custom orders and its NEVER been right. The fit is off, like they don't seem to ever get sizing correct. I have measured myself numerous times and the first dress was big but I could deal. This last dress seems like the torso is for someone 4 feet tall. I looked like a tall midget. I think I have to stop with jjs house and find someone local.
Helpful Report
Posted 1 year ago
The clothing and accessories are beautiful but with 3 dress purchases (1 of them custom) I have not been able to get a good fit. The dress pictured cost me an additional $130 to alter locally. Shoes were also too snug to wear but the cost to return is prohibitive. Love their accessories but shipping is expensive if they’re not an add-on to a dress order. Garment bags with outside pocket for accessories are quite nice. Shipping can be quite long (months).
JJsHouse.com 3 star review on 7th May 2022
Helpful Report
Posted 2 years ago
JJsHouse.com is rated 4.3 based on 391 reviews