“Sent me a massively oversized XL cardigan that I paid over $100 for, then refused to accept a return for it. I knew it was going to be large, but not 3 or 4 sizes larger than it says on the label and completely unrelated to the sizing charts on the site.
Absolutely avoid this place at all costs. They are out to scam, nothing more.”
“Bought the Ursula map bikini top which seemed to fit perfectly. However on holiday the plastic clip broke on our day trip which was very embarrassing and ruined my day!”
“Having worn their £70 dress twice, the colour tracked and transferred onto a cream handbag.
They made out like they were being benevolent in giving me a refund for their poor quality item. And refused compensation for the bag which is now in the bin (so much for the sustainability credentials they like to display). Luckily it wasn’t expensive but that’s hardly the point.
Avoid. What they lack in quality they make up for in style but it’s not worth it.”
“Sizing is all over the place. Order two dresses the same size, one way too big, one too small. And shipping back is just about expensive as the items themselves. Not worth it for US customers.”
“If you live in the US do not order if you plan to return. Was told a shipping address with customs information - so I paid the ludicrous amount to ship back over the ocean. Package was "undeliverable" and "destroyed". I just lost out on $300 worth of returnable merchandise because their returns are so complicated.
It was a "too bad, so sad" scenario.”
“I ordered the Aiken Mushroom Print Velvet Cord Pinafore Dress - it was neither velvet nor cord, therefore NOT velvet cord as advertised. I was so disappointed it's put me off ordering ever again.
I do give you credit though as I see that you have now removed that from your description, but sadly too late for me and I also lost my 10% discount off my first order due to your misleading description. Bye Bye Joanie.”
