Joes GE Reviews

Name: Joes GE
Address: 7463 Mt.Baker HWY Suite B, Maple Falls
Rating: 4.88

4.9 Rating 3,167 Reviews

97 %

of reviewers recommend Joes GE

4.9

Based on 3,167 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Joes GE:

Electronics You Want. Prices You'll ❤.

Visit Website

Phone:

(360) 362-1722

Email:

support@joesge.com

Location:

7463 Mt.Baker HWY Suite B
Maple Falls
98266

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Decent customer service interaction, but a prolonged shipping debacle which resulted in not getting the ordered product at all. No comment one way or the other on product quality as I have no data.”

Helpful Report

Hello there, Thank you for your feedback. I have taken a look at your order and I see that your address was invalid. I also see that we contacted you beforehand and you have given us the go-ahead to ship the items to your destination. In this situation, we have done everything on our side to warn you and deliver the package to the post office safely and efficiently. We are going to open a missing items claim in order to get this package located. Once the post office does this the package will have to make it back to our repair center and we will contact you in the hope to update the address.

“My beats look brand new again, I had the headband, right hinge and the ear cushions replaced. Very nice work. Reps text me often to keep me updated on the process and to check if I had any questions regarding the process. Great job. Thanks again.”

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“After the ridiculous quote Apple gave me I searched the web for an alternative. When I was on the phone with the staff from Joes it was professional all the way. The speed in which everything happened was exceptional. The price was well worth it. The work was spot on. The experience was great. My Beats are back to life and I’m extremely impressed with Joes. Would recommend for sure. If I need work done this is where I will go always.”

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“Outstanding customer service. They kept me up to date on the status every step of the way. Courteous and professional communication. Highly recommend.”

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“I lately repaired my broken Beats headset. I searched the web and found about their service. I got a quote online and when I accepted the quote I received a usps label to send my headset to them. Once they received, they repaired it within the timeframe they promised. The headphone was shipped to me and it looks like a new one now. They have a good service and quality of customer service is excellent. I hope I will jot break my headset in future but if it happens I will use Joes service again.”

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“my ear bud beats won't charge or turn on after you guys rewired them”

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Hello Kendall, Thank you for your feedback. We deeply apologize for this issue! We have sent you a return shipping label so you can send your earbuds back so we can take a look at them!

“I was kind of scared since I just found this on the web randomly and I thought well I problem lost my beats since I’m not used to doing these random repairs from local businesses but they fixed it quick and I got it back in working condition! Try it guess awesome prices too Instead of buying new headphones.”

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“These guys know what they are doing. They fix your equipment and keep their clients informed throughout the entire repair process. The price was fair - it made sense to ship my Beats for repair across the entire country.”

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“Great service!”

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“Received my package fast without paying for expedited shipping. The site was easy to understand, and every part was what i order, accuracy is good. I purchased Fitbit parts, and was able to repair it with 30 minutes of getting parts.”

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“They were fast!! My stuff is like new now!! Thanks Guys!!”

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“They did a great job fixing my head band i really recommend joes ge they will send your headphones back”

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“Expensive but it they got the job done!”

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“I was skeptical at first, but I was very pleased with the outcome. Communication was great throughout the process and they repaired my son's headphones for a third of the price of replacing them. I highly recommend!”

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“I was honestly skeptical about JoesGE at first because the positive reviews seemed too good to be true. After doing my research (viewing the Instagram profile and Youtube videos), I realized that JoesGE is legit and decided to send in my Beats headphones for repair. The left speaker was broken and no sound came out of it because my dog had chewed it up. JoesGE fixed the sound issues and made my headphones look BRAND NEW as if it was never damaged in the first place. I received my headphones in about a week, which is pretty fast considering there is usually shipping delays due to COVID-9. TDLR; I recommend JoesGE because they truly care about customer satisfaction, they are extremely professional, they are very responsive. You'll be in good hands with JoesGE.”

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“Very reasonable and professional repair service. Great turnaround time with periodic updates as to repair process. Staff is friendly and efficient. Deserves 6 stars!”

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“Joes did exactly what they said they would. They paid for shipping shipped broke headphones to them, they quickly responded with very reasonable cost to fix them. I agreed with the price and they repaired and paid to send them back within a week. Like “new” beats headphones. Very satisfied and I am sending them another pair to get fixed.”

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“Excellent repairs, reasonable prices, great customer communications on progress and expectations...could not ask for more - will definately use again if nedded. Thank you!”

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“Spectacular service. Good price, quick turnaround, fixed on the first try. Thank you very much!”

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“They are very quick and efficient. The process is unique to your needs so you know what you’re paying for with no surprises. They let you know if any additional work is needed but will only do the suggested work with your permission. I’ve used their services several times and will continue to do so.”

Helpful Report

Joes GE is rated 4.9 based on 3,167 reviews