Joes GE Reviews

Name: Joes GE
Address: 7463 Mt.Baker HWY Suite B, Maple Falls
Rating: 4.88

4.9 Rating 3,166 Reviews

97 %

of reviewers recommend Joes GE

4.9

Based on 3,166 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Joes GE:

Electronics You Want. Prices You'll ❤.

Visit Website

Phone:

(360) 362-1722

Email:

support@joesge.com

Location:

7463 Mt.Baker HWY Suite B
Maple Falls
98266

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“These guys repaired the joint of my Bose Quiet Comfort ii headphones in a very reasonable time frame. It was a super easy process and saved me from having to buy another set of headphones. My only complaint was that they were so on top of the ball with their automated systems that I got an email saying they had received my headphones before I ever sent them out which was confusing. Otherwise the perfect service for my situation.”

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“Watch is working fine BUT, I cannot get it to vibrate with my alarms and even had the geek squad try, but no joy.”

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Thanks for the feedback, Rich. We have reached out to help you with this dilema.

“I thought they were very professional, called with an estimate, didn't try to over sell, watch works great”

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“Everything went fine with sending my watch in, the repair and getting it back. The communication was back and forth was very good. That all went away when I had a question about the new battery length. Frankly, the new one is no better than the old one. When I questioned it, I got nothing back except another automatic postage email. I would have given 5 stars if it wasn't for this. Could not find a phone # to call.”

Helpful Report

We are sorry to hear you had an issue with our repair service. We have emailed and called you to help you with this technical question. Our phone number is on the top of our website along as well as in each email signature we corresponded with during the repair process. Thank you for the feedback.

“Awesome experience!! They did a great job fixing two Fitbit Sense watches for me. :)”

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“Super fast and the work is great. Getting a lot of extra life out of my headphones - well worth the cost.”

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“Thanks guys for quick service and the right product. I particularly like and appreciate the how to video on repairing my beats headphones. Thanks again from Australia.”

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“I found them on an internet search looking to repair my wife's Beats Headphones on my own.. After looking at their YouTube offering, I thought better of it and am very glad I did. Professional and careful they fixed the headphones in days... where it might of taken weeks to months for me to get to it... and I may have well created a disaster.. So thanks to them.”

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“It was a pleasure to work with Joe's GE. Every part of the process was clear and easy to follow. I received frequent messages from the team to update me on the status of my repair. My headset has been working perfect. Thank you!”

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“I was surprised at the short turn-a-round time. It was just over a week from my house to when it was delivered repaired back to my house. The headphones work perfect and it beats buying another set. They kept me posted the whole time as the status of my repair. I would use them again in a heart beat.”

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“Fantastic service. The headband broke on my Beats Studio headphones and sent it off to Joes GE. Got it back within 1 week and everything was great until one of the earpads fell off. Sent off an email to Joes and explained the problem. They sent me 2 adhesive strips and all is good.”

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“My Beats headphones ear padding had seen better days and needed to be replaced. I did a Bing search amd Joe's popped up as highly rated for electronics gear repair. I visited their website, liked what I saw and did some checking on the web for reviews -- all of it said Joe's was the place to use. So I did! They kept in touch throughout the whole process, letting me know when my headphones arrived, what the repairs would be, and then sent an invoice. The headphones were returned securely and promptly by mail. I couldn't be more pleased with the overall service, and I thus recommend them to anyone needing cost-effective repairs.”

Helpful Report

“Overall, a great experience. Price was very reasonable, and they even paid for shipping to/from their store! Customer service was friendly, knowledgeable, and quick to respond. The one thing I wish was done differently was that I was not informed of the diagnostic report that they took prior to paying for my the repair. I had sent in a device intending to get the screen fixed, and it turns out one of the buttons broke too, and I didn't find this out until after getting the device back. If I had known this, I probably would have just bought a replacement product from them, but other than that, the company was everything I could ask for, and more.”

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“Very fast delivery. Products were great!”

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“The best emails ever! Timely, funny, topical. Not to mention how quickly I received my purchase. Wonderful experience!”

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“They saved me $150 in repair costs and my beats looks as good as new.”

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“Fast and efficient repair. Very affordable and got my head phones back in less than 10 days. Thank you Dimitri for great communication I would definitely use your service and I would recommend you to others Thank you John from Wisconsin”

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“Very efficient, good customer service”

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“Super fast delivery and great instructional video to replace the headband on my Beats Studio 3 headphones”

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“Everything went just as the web page explained. My product was repaired and returned in a very timely manner.”

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Joes GE is rated 4.9 based on 3,166 reviews