John Pye Auctions Reviews

Name: John Pye Auctions
Rating: 1.22

1.2 Rating 216 Reviews

5 %

of reviewers recommend John Pye Auctions

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1.2

Based on 216 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 42%
Accurate And Undamaged Orders	Greater than 32%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

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John Pye Auctions 1 star review on 26th November 2024

Katarzyna

John Pye Auctions 1 star review on 31st July 2024

David

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolute rubbish... Bought a job lot for my son and his girlfriend who are moving into their own house soon.. The lot consisted of:- Shirt steamer - the steamer was broken and had the main parts missing. Towel rail - broken feet and missing bolt's. Washing basket's - one handle broken, the other shows wear and looks like it about to break like the first one. In conclusion £33 spent to get absolutely nothing of worth. Phoned John Pye auctions all they said was read the terms and conditions. Very bad customer service with no resolution they are using us as a waste disposal route. Buyer beware!”

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Posted 7 months ago

“they are scammers payed good money for samsung buds pro the package was opened adn re taped and were COMPLETELY FAKE DIDNT PAIR AS SAMSUNG BUDS AND COMPLETE FAKES”

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Posted 7 months ago

“Dont waste your money its a scam company”

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Posted 8 months ago

“Auction house that take side deals and are totally Crooked”

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Posted 8 months ago

“For small items not an issue but for bigger electrical items...avoid like the plague! Initially it was the tumble dryer which when I received it didn't work. But WORSE was to come... I bought a Bosch AXT 25 TC garden shredder which arrived with half the the items missing..all the safety pieces..the chute etc etc...AVOID LIKE THE PLAGUE!”

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Posted 8 months ago

“Just one big scam! You might aswell place a bet as hand money over to them with expectations of receiving anything close to what you think you're purchasing, infact you'd have better odds! And they continue to get away with it! WHY! Once they have your money and regardless of what you receive you are not getting it back because it seems that John Pye do not need to abide by any consumer rights as apparently their T's and C's are law! Honestly do not give these scammers your money, you may be bolstered in your faith of them when you initially get a couple of ok buys but guarantee eventually you'll be fleeced like the rest of us.”

Helpful Report

Posted 8 months ago

“If you can prove that you were misled or that the goods you bought were in any way misrepresented by John Pye, your credit card company will refund you. This fraudulent company blur photographs of items taken from misleading angles next to a inaccurate Lot descriptions quoting an RRP as if the item is 100% working fine. Complete con. Just because you CAN view the item in person, does not give John Pye the right to mislead if you DON'T view the item in person. In fact, ask for a condition report from a distance and you will 100% be fobbed off with, " we have no one around at weekends," despite our weekend only sale. Total mick-takers. A V O I D A V O I D A V O I D”

Helpful Report

Posted 8 months ago

“Shill bidding fraudulent people,dishonest condition reports/deacriptions with Princess of W photography. Avoid unless you enjoy wasting money.”

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Posted 8 months ago

“Bought some bose ear BUDS for £100 and paid for delivery and when they arrived their was just ONE ear bud not TWO as advertised. Contacted John pye and said nothing they could do about it but I said you advertised two ear buds and their still not interested. Bought a Sony speaker and that went up in smoke when I turned it on.”

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Posted 9 months ago

“Absolutely dreadful! Purchased a "Mirrored Cabinet" and received an empty metal box. Complete misleading and misrepresentation in catalogue description. I had also bought what appeared to be, a brand new microwave in a sealed box. I fully expected some fault/damage or end of range item but it is a completely useless piece of metal. Although they say you have the option to view, I doubt whether many do as the cost of travel etc. would outweigh the benefit of bidding online. Yes, I purchased cheaper that RRP and took a risk but didn't expect to be buying someone else's rubbish.”

Helpful Report

Posted 9 months ago

“DO NOT BUY ANYTHING FROM THESE UNSCRUPULOUS THIEVES. They sell items which are used, broken (badly visibly damaged, not just operationally defective) and missing parts. Look at the comments on here. All they do is reply to say "sorry, please use live chat or talk to customer service", only for the cycle to begin again, customer service say "oh it's sold as seen, did you not attend the viewing?" - what, in Nottingham when I'm 500 miles away? Why have an online service in the first place if your patrons clearly wouldn't be able to view (it would make no financial sense to do so when time and fuel travel costs considered). Utterly appalling service and we will be approaching trading standards and our family lawyer until we are done right by. Quoting from online for now: "...[if specified goods are not second hand] the Sale of Goods Act 1979 (SGA) will still apply. Under the SGA, the item must match its description, be of satisfactory quality, and fit for purpose. If the item fails any of those standards, you have the legal right to return it for a repair, replacement or refund."”

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Posted 9 months ago

“Don’t buy unless you’ve seen an item in person. They take no accountability for inaccurate descriptions or misleading photographs.”

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Posted 10 months ago

“This is the second time i got scamed . Look, if you describe something of the product, then at least sell what you say. This auction site is the worst i have ever seen. I can't believe that you get away from these ridiculous scams. If you describe that you sell a Blue Car, then don't send a white car. or if you tell informative that you sell banana, then why are you selling oranges.. If i want to buy something, i aspect at least the details of the product should be correct. On the add saying 200L and i got 150L tank.”

John Pye Auctions 1 star review on 30th January 2024

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Posted 10 months ago

“pay peanuts expect to get some bad ones. sorry I've brought loads over last 18 months I've probably been stung 3 or 4 times air fryers where the worst looked new but on inspection used returns many damaged but on plus side I've had loads of absolute bargains”

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Posted 10 months ago

“Fake descriptions, and no money back guarantees , this proofs that this company its a rip of . I Bought an impact wrench and the batterys was taken out . in the descriptions doesn't informs you nothing, and the pictures are not real.”

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Posted 10 months ago

“Bought a box of shoes and three quarters of them were damaged shoes that should have gone straight into the bin. I don’t understand how anyone can sell items like that. That is stealing from customer as far as I am concerned. Unfortunately you can’t return the items either.”

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Posted 10 months ago

“ESTAFA: VENDEN PRODUCTOS QUE NO FUNCIONAN. Pedí un lote de 20 teclados Logitech y recibí en una caja un surtido de teclados (no todos de Logitech) y de ratones inalámbricos, pero ni un solo receptor USB para conectarlos al ordenador. Cuando conseguí hacerme con uno, compruebo con disgusto que NINGUNO de los teclados ni ratones funciona, puesto que deben de proceder de algún servicio técnico que los recibió por defectuoso. Dirijo una reclamación a John Pye y me dicen que había tenido oportunidad de ir a ver el lote antes de pujar, con lo que no asumen ninguna responsabilidad ni me permiten su devolución (obviamente, aunque hubiese ido a ver el lote, no hubiese podido comprobar el funcionamiento de los teclados y ratones sin un ordenador y sin los receptores USB). En definitiva, una estafa orquestada por un vendedor sin escrúpulos que pone a la venta producto destinado al vertedero y una empresa de subastas que ofrece lotes de productos que no sirven para nada. RECOMIENDO NO COMPRAR ABSOLUTAMENTE NADA A TRAVÉS DE JOHN PYE, SALVO QUE QUIERAS SER ESTAFADO Y PERDER TU DINERO.”

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Posted 10 months ago

“Absolute scammers. Avoid like the plague. Try customer services for a laugh. That's all they'll do to you. . Bought a washing machine all wrapped up in original foam wrapping . Took it all off and it was smashed to bits .!! How did that foam manage to stay undamaged I wonder ? 🤔.”

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Posted 11 months ago

“Avoid!! The two ice cream makers and cake boxes we bought looked fine in the images with no mention of damage or faults. Items turned up broken, cracked, motors not working and generally and not fit for any purpose. John Pye then have hiden behind terms and conditions for auctions and told us that you should always come and view the item. Not a single mention of any damage and no images of any broken parts - a blatant attempt to hide damage. Why sell it online then!? Shamefull company and a waste of money.”

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Posted 11 months ago

“I’ve been using them for around 5 years. Yes they do sell stuff that is broken, incomplete and just doesn’t work. I’ve had my fingers burnt a few times taking a gamble on an item that went straight in the bin. However, mostly I’ve bought items for personal use and re-sale at rock bottom prices which were great. I suppose you have to go through the process and experience until you instinctively know what’s going to be good and what to avoid like the plague. My only real concern is they use an auction sniper of some kind so if an item hasn’t reached some kind of hidden reserve they will bid it up in the last seconds so you don’t get it ultra cheap. Why not just be transparent and out a visible reserve on the things. Latest bulk item is Amazon fire tablets, which they are constantly bidding up last minute. That’s not an entirely fair and transparent auction, but otherwise, now my eyes are fully open, it’s a good service”

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Posted 11 months ago

John Pye Auctions is rated 1.2 based on 216 reviews