John Pye Auctions Reviews

“ Do not use this site.you buy stuff,then they send you diff stuff that don't work.they also switch orders,upload new pics after initially selling a diff item to you Customer service is a joke,really rude.9 times out 10 the stuff you buy doesn't even work.avoid at all costs ”

“ Very bad customer service with no resolution they are using us as a waste disposal route. ”

“ All they do is reply to say "sorry, please use live chat or talk to customer service", only for the cycle to begin again, customer service say "oh it's sold as seen, did you not attend the viewing?" - what, in Nottingham when I'm 500 miles away? Why have an online service in the first place if your patrons clearly wouldn't be able to view (it would make no financial sense to do so when time and fuel travel costs considered). ”

“ I’ve been using them for around 5 years. Yes they do sell stuff that is broken, incomplete and just doesn’t work. I’ve had my fingers burnt a few times taking a gamble on an item that went straight in the bin. However, mostly I’ve bought items for personal use and re-sale at rock bottom prices which were great. I suppose you have to go through the process and experience until you instinctively know what’s going to be good and what to avoid like the plague. My only real concern is they use an auction sniper of some kind so if an item hasn’t reached some kind of hidden reserve they will bid it up in the last seconds so you don’t get it ultra cheap. Why not just be transparent and out a visible reserve on the things. Latest bulk item is Amazon fire tablets, which they are constantly bidding up last minute. That’s not an entirely fair and transparent auction, but otherwise, now my eyes are fully open, it’s a good service ”

“ Waste of time and money and terrible customer service ”

“ Appalling. I have spent a lot of money with this company. Items that I bought in august have now been stated as ‘lost’ Batted off, flipped off and utterly disgraceful customer service ”

“ Whoever is running this company is trying to bankrupt it. Deliveries take a month, even for the smallest item and their T&Cs state 7 days but arrive weeks late. Their customer service is made of NPCs only able to copy and paste the T&Cs when confronted for being in breach of their own T&Cs they just make fake excuses. How does this terrible company still exist? ”

“ Delivery wait time over a month Poor customer service Company clearly in breach of its own Terms & Conditions, but when confronted they disregard it and refer to their "business standard" being different .... At its core, a company that displays a total disregard for its actual customers .... can't recommend ”

“ Would give them a minus star review if I could. Been waiting for a month for a delivery. Have contacted the so called 'customer service' team and filled in the inquiry form and had a standard '...we will get parcel delivered when we can...' fob off. This company is shocking and their customer service is even worse. My advice...buy elsewhere. ”

“ Customer service advised that I could return them within 2 weeks if the auction wasn't open for viewing which they had to check. ”