Johnsons Garden Buildings Reviews

"My Advice would be, do not waste your hard earned money. There is a reason there is only a one year warranty - because that\u2019s all their cabins are good for. \r\nWe had the misfortune of purchasing and dealing with Johnsons lack of customer service for 6 years now. Our cabin started to rot and leak 1 year after the build and is not fit for purpose. We have spent almost \u00a310000 on a glorified shed, as that is all its good for. Johnsons will blame your painting for everything that goes wrong. As i have experienced and now read in reviews and social media comments (which are regularly deleted). \r\n\r\nI have included pictures in my google review for Chelsham. \r\n\r\nThere have been many more issues but these are the main ones:\r\n\r\n1. Johsons blamed our painting for every issue. Most significant: water ingress in all 4 corners and rot in the roof. Actual issue: our cabin was thrown up in a matter of hours and now has massive gaps in wood work. Johnsons now screw the timbers together to prevent separation (clearly was an issue). \r\n2. Damp in all 4 corners - blamed our painting. Actual issue: poor design which has now been changed (weatherproofing). \r\n3. Rotten roof with fungus: johnsons blamed moss on our roof and not painting behind facsias. Our roof v johnsons show room, complete with shrub growing out of roof. Actual issue: roof waterproof membrane did not adequately cover sides of roof, felt shingles did not addquately cover side of roof. Fascias: no mention of painting behind - not in customer care advice or explained to us in person or in the several emails after blaming our paint. This year in person we spoke to staff at a showroom who sent a youtube video regarding painting behind the fascias. This youtube video is unlisted and therefore you can only find it if the link is sent to you, which it never had been before. Additionally, it was uploaded 2 years ago, so after our cabin was constructed, is not mentioned in any care documents and seems very odd that you would dismantle something they have just built. \r\n4. Final issue with roof: celotex insulation and wood materials left on wet grass in January (shown in picture). Dispite all the customer care info stating the wood is untreated - it was left on wet grass. \r\n5. Shoddy workmanship - after taking fascias off. There were joins that did not meet, splintered wood. All that could only be seen once rotten wood was removed. \r\n6. Poor workmanship from recommended electritians - no nice casings as you see in the show rooms, holes they drilled left splintered and unfinished, no weather proofing on holes they made to the building. \r\nPlease see my google review for pictures of our cabin V johnsons showroom. \r\n\r\nDo not waste your money on a product unfit for purpose and a customer service which once they have your money is terrible. \r\n\r\nWe have been offered to pay an additional \u00a31000 to rectify the rotten roof. Johnsons will not be receiving any more of our money for an unfit product. The stress of this over the past 5 years has been awful."

"My Advice would be, do not waste your hard earned money. There is a reason there is only a one year warranty - because that\u2019s all their cabins are good for. \r\nWe had the misfortune of purchasing and dealing with Johnsons lack of customer service for 6 years now. Our cabin started to rot and leak 1 year after the build and is not fit for purpose. We have spent almost \u00a310000 on a glorified shed, as that is all its good for. Johnsons will blame your painting for everything that goes wrong. As i have experienced and now read in reviews and social media comments (which are regularly deleted). \r\n\r\nI have included pictures in my google review for Chelsham. \r\n\r\nThere have been many more issues but these are the main ones:\r\n\r\n1. Johsons blamed our painting for every issue. Most significant: water ingress in all 4 corners and rot in the roof. Actual issue: our cabin was thrown up in a matter of hours and now has massive gaps in wood work. Johnsons now screw the timbers together to prevent separation (clearly was an issue). \r\n2. Damp in all 4 corners - blamed our painting. Actual issue: poor design which has now been changed (weatherproofing). \r\n3. Rotten roof with fungus: johnsons blamed moss on our roof and not painting behind facsias. Our roof v johnsons show room, complete with shrub growing out of roof. Actual issue: roof waterproof membrane did not adequately cover sides of roof, felt shingles did not addquately cover side of roof. Fascias: no mention of painting behind - not in customer care advice or explained to us in person or in the several emails after blaming our paint. This year in person we spoke to staff at a showroom who sent a youtube video regarding painting behind the fascias. This youtube video is unlisted and therefore you can only find it if the link is sent to you, which it never had been before. Additionally, it was uploaded 2 years ago, so after our cabin was constructed, is not mentioned in any care documents and seems very odd that you would dismantle something they have just built. \r\n4. Final issue with roof: celotex insulation and wood materials left on wet grass in January (shown in picture). Dispite all the customer care info stating the wood is untreated - it was left on wet grass. \r\n5. Shoddy workmanship - after taking fascias off. There were joins that did not meet, splintered wood. All that could only be seen once rotten wood was removed. \r\n6. Poor workmanship from recommended electritians - no nice casings as you see in the show rooms, holes they drilled left splintered and unfinished, no weather proofing on holes they made to the building. \r\nPlease see my google review for pictures of our cabin V johnsons showroom. \r\n\r\nDo not waste your money on a product unfit for purpose and a customer service which once they have your money is terrible. \r\n\r\nWe have been offered to pay an additional \u00a31000 to rectify the rotten roof. Johnsons will not be receiving any more of our money for an unfit product. The stress of this over the past 5 years has been awful."

"My Advice would be, do not waste your hard earned money. There is a reason there is only a one year warranty - because that\u2019s all their cabins are good for. \r\nWe had the misfortune of purchasing and dealing with Johnsons lack of customer service for 6 years now. Our cabin started to rot and leak 1 year after the build and is not fit for purpose. We have spent almost \u00a310000 on a glorified shed, as that is all its good for. Johnsons will blame your painting for everything that goes wrong. As i have experienced and now read in reviews and social media comments (which are regularly deleted). \r\n\r\nI have included pictures in my google review for Chelsham. \r\n\r\nThere have been many more issues but these are the main ones:\r\n\r\n1. Johsons blamed our painting for every issue. Most significant: water ingress in all 4 corners and rot in the roof. Actual issue: our cabin was thrown up in a matter of hours and now has massive gaps in wood work. Johnsons now screw the timbers together to prevent separation (clearly was an issue). \r\n2. Damp in all 4 corners - blamed our painting. Actual issue: poor design which has now been changed (weatherproofing). \r\n3. Rotten roof with fungus: johnsons blamed moss on our roof and not painting behind facsias. Our roof v johnsons show room, complete with shrub growing out of roof. Actual issue: roof waterproof membrane did not adequately cover sides of roof, felt shingles did not addquately cover side of roof. Fascias: no mention of painting behind - not in customer care advice or explained to us in person or in the several emails after blaming our paint. This year in person we spoke to staff at a showroom who sent a youtube video regarding painting behind the fascias. This youtube video is unlisted and therefore you can only find it if the link is sent to you, which it never had been before. Additionally, it was uploaded 2 years ago, so after our cabin was constructed, is not mentioned in any care documents and seems very odd that you would dismantle something they have just built. \r\n4. Final issue with roof: celotex insulation and wood materials left on wet grass in January (shown in picture). Dispite all the customer care info stating the wood is untreated - it was left on wet grass. \r\n5. Shoddy workmanship - after taking fascias off. There were joins that did not meet, splintered wood. All that could only be seen once rotten wood was removed. \r\n6. Poor workmanship from recommended electritians - no nice casings as you see in the show rooms, holes they drilled left splintered and unfinished, no weather proofing on holes they made to the building. \r\nPlease see my google review for pictures of our cabin V johnsons showroom. \r\n\r\nDo not waste your money on a product unfit for purpose and a customer service which once they have your money is terrible. \r\n\r\nWe have been offered to pay an additional \u00a31000 to rectify the rotten roof. Johnsons will not be receiving any more of our money for an unfit product. The stress of this over the past 5 years has been awful."

"My Advice would be, do not waste your hard earned money. There is a reason there is only a one year warranty - because that\u2019s all their cabins are good for. \r\nWe had the misfortune of purchasing and dealing with Johnsons lack of customer service for 6 years now. Our cabin started to rot and leak 1 year after the build and is not fit for purpose. We have spent almost \u00a310000 on a glorified shed, as that is all its good for. Johnsons will blame your painting for everything that goes wrong. As i have experienced and now read in reviews and social media comments (which are regularly deleted). \r\n\r\nI have included pictures in my google review for Chelsham. \r\n\r\nThere have been many more issues but these are the main ones:\r\n\r\n1. Johsons blamed our painting for every issue. Most significant: water ingress in all 4 corners and rot in the roof. Actual issue: our cabin was thrown up in a matter of hours and now has massive gaps in wood work. Johnsons now screw the timbers together to prevent separation (clearly was an issue). \r\n2. Damp in all 4 corners - blamed our painting. Actual issue: poor design which has now been changed (weatherproofing). \r\n3. Rotten roof with fungus: johnsons blamed moss on our roof and not painting behind facsias. Our roof v johnsons show room, complete with shrub growing out of roof. Actual issue: roof waterproof membrane did not adequately cover sides of roof, felt shingles did not addquately cover side of roof. Fascias: no mention of painting behind - not in customer care advice or explained to us in person or in the several emails after blaming our paint. This year in person we spoke to staff at a showroom who sent a youtube video regarding painting behind the fascias. This youtube video is unlisted and therefore you can only find it if the link is sent to you, which it never had been before. Additionally, it was uploaded 2 years ago, so after our cabin was constructed, is not mentioned in any care documents and seems very odd that you would dismantle something they have just built. \r\n4. Final issue with roof: celotex insulation and wood materials left on wet grass in January (shown in picture). Dispite all the customer care info stating the wood is untreated - it was left on wet grass. \r\n5. Shoddy workmanship - after taking fascias off. There were joins that did not meet, splintered wood. All that could only be seen once rotten wood was removed. \r\n6. Poor workmanship from recommended electritians - no nice casings as you see in the show rooms, holes they drilled left splintered and unfinished, no weather proofing on holes they made to the building. \r\nPlease see my google review for pictures of our cabin V johnsons showroom. \r\n\r\nDo not waste your money on a product unfit for purpose and a customer service which once they have your money is terrible. \r\n\r\nWe have been offered to pay an additional \u00a31000 to rectify the rotten roof. Johnsons will not be receiving any more of our money for an unfit product. The stress of this over the past 5 years has been awful."

"My Advice would be, do not waste your hard earned money. There is a reason there is only a one year warranty - because that\u2019s all their cabins are good for. \r\nWe had the misfortune of purchasing and dealing with Johnsons lack of customer service for 6 years now. Our cabin started to rot and leak 1 year after the build and is not fit for purpose. We have spent almost \u00a310000 on a glorified shed, as that is all its good for. Johnsons will blame your painting for everything that goes wrong. As i have experienced and now read in reviews and social media comments (which are regularly deleted). \r\n\r\nI have included pictures in my google review for Chelsham. \r\n\r\nThere have been many more issues but these are the main ones:\r\n\r\n1. Johsons blamed our painting for every issue. Most significant: water ingress in all 4 corners and rot in the roof. Actual issue: our cabin was thrown up in a matter of hours and now has massive gaps in wood work. Johnsons now screw the timbers together to prevent separation (clearly was an issue). \r\n2. Damp in all 4 corners - blamed our painting. Actual issue: poor design which has now been changed (weatherproofing). \r\n3. Rotten roof with fungus: johnsons blamed moss on our roof and not painting behind facsias. Our roof v johnsons show room, complete with shrub growing out of roof. Actual issue: roof waterproof membrane did not adequately cover sides of roof, felt shingles did not addquately cover side of roof. Fascias: no mention of painting behind - not in customer care advice or explained to us in person or in the several emails after blaming our paint. This year in person we spoke to staff at a showroom who sent a youtube video regarding painting behind the fascias. This youtube video is unlisted and therefore you can only find it if the link is sent to you, which it never had been before. Additionally, it was uploaded 2 years ago, so after our cabin was constructed, is not mentioned in any care documents and seems very odd that you would dismantle something they have just built. \r\n4. Final issue with roof: celotex insulation and wood materials left on wet grass in January (shown in picture). Dispite all the customer care info stating the wood is untreated - it was left on wet grass. \r\n5. Shoddy workmanship - after taking fascias off. There were joins that did not meet, splintered wood. All that could only be seen once rotten wood was removed. \r\n6. Poor workmanship from recommended electritians - no nice casings as you see in the show rooms, holes they drilled left splintered and unfinished, no weather proofing on holes they made to the building. \r\nPlease see my google review for pictures of our cabin V johnsons showroom. \r\n\r\nDo not waste your money on a product unfit for purpose and a customer service which once they have your money is terrible. \r\n\r\nWe have been offered to pay an additional \u00a31000 to rectify the rotten roof. Johnsons will not be receiving any more of our money for an unfit product. The stress of this over the past 5 years has been awful."

"My Advice would be, do not waste your hard earned money. There is a reason there is only a one year warranty - because that\u2019s all their cabins are good for. \r\nWe had the misfortune of purchasing and dealing with Johnsons lack of customer service for 6 years now. Our cabin started to rot and leak 1 year after the build and is not fit for purpose. We have spent almost \u00a310000 on a glorified shed, as that is all its good for. Johnsons will blame your painting for everything that goes wrong. As i have experienced and now read in reviews and social media comments (which are regularly deleted). \r\n\r\nI have included pictures in my google review for Chelsham. \r\n\r\nThere have been many more issues but these are the main ones:\r\n\r\n1. Johsons blamed our painting for every issue. Most significant: water ingress in all 4 corners and rot in the roof. Actual issue: our cabin was thrown up in a matter of hours and now has massive gaps in wood work. Johnsons now screw the timbers together to prevent separation (clearly was an issue). \r\n2. Damp in all 4 corners - blamed our painting. Actual issue: poor design which has now been changed (weatherproofing). \r\n3. Rotten roof with fungus: johnsons blamed moss on our roof and not painting behind facsias. Our roof v johnsons show room, complete with shrub growing out of roof. Actual issue: roof waterproof membrane did not adequately cover sides of roof, felt shingles did not addquately cover side of roof. Fascias: no mention of painting behind - not in customer care advice or explained to us in person or in the several emails after blaming our paint. This year in person we spoke to staff at a showroom who sent a youtube video regarding painting behind the fascias. This youtube video is unlisted and therefore you can only find it if the link is sent to you, which it never had been before. Additionally, it was uploaded 2 years ago, so after our cabin was constructed, is not mentioned in any care documents and seems very odd that you would dismantle something they have just built. \r\n4. Final issue with roof: celotex insulation and wood materials left on wet grass in January (shown in picture). Dispite all the customer care info stating the wood is untreated - it was left on wet grass. \r\n5. Shoddy workmanship - after taking fascias off. There were joins that did not meet, splintered wood. All that could only be seen once rotten wood was removed. \r\n6. Poor workmanship from recommended electritians - no nice casings as you see in the show rooms, holes they drilled left splintered and unfinished, no weather proofing on holes they made to the building. \r\nPlease see my google review for pictures of our cabin V johnsons showroom. \r\n\r\nDo not waste your money on a product unfit for purpose and a customer service which once they have your money is terrible. \r\n\r\nWe have been offered to pay an additional \u00a31000 to rectify the rotten roof. Johnsons will not be receiving any more of our money for an unfit product. The stress of this over the past 5 years has been awful."

"My Advice would be, do not waste your hard earned money. There is a reason there is only a one year warranty - because that\u2019s all their cabins are good for. \r\nWe had the misfortune of purchasing and dealing with Johnsons lack of customer service for 6 years now. Our cabin started to rot and leak 1 year after the build and is not fit for purpose. We have spent almost \u00a310000 on a glorified shed, as that is all its good for. Johnsons will blame your painting for everything that goes wrong. As i have experienced and now read in reviews and social media comments (which are regularly deleted). \r\n\r\nI have included pictures in my google review for Chelsham. \r\n\r\nThere have been many more issues but these are the main ones:\r\n\r\n1. Johsons blamed our painting for every issue. Most significant: water ingress in all 4 corners and rot in the roof. Actual issue: our cabin was thrown up in a matter of hours and now has massive gaps in wood work. Johnsons now screw the timbers together to prevent separation (clearly was an issue). \r\n2. Damp in all 4 corners - blamed our painting. Actual issue: poor design which has now been changed (weatherproofing). \r\n3. Rotten roof with fungus: johnsons blamed moss on our roof and not painting behind facsias. Our roof v johnsons show room, complete with shrub growing out of roof. Actual issue: roof waterproof membrane did not adequately cover sides of roof, felt shingles did not addquately cover side of roof. Fascias: no mention of painting behind - not in customer care advice or explained to us in person or in the several emails after blaming our paint. This year in person we spoke to staff at a showroom who sent a youtube video regarding painting behind the fascias. This youtube video is unlisted and therefore you can only find it if the link is sent to you, which it never had been before. Additionally, it was uploaded 2 years ago, so after our cabin was constructed, is not mentioned in any care documents and seems very odd that you would dismantle something they have just built. \r\n4. Final issue with roof: celotex insulation and wood materials left on wet grass in January (shown in picture). Dispite all the customer care info stating the wood is untreated - it was left on wet grass. \r\n5. Shoddy workmanship - after taking fascias off. There were joins that did not meet, splintered wood. All that could only be seen once rotten wood was removed. \r\n6. Poor workmanship from recommended electritians - no nice casings as you see in the show rooms, holes they drilled left splintered and unfinished, no weather proofing on holes they made to the building. \r\nPlease see my google review for pictures of our cabin V johnsons showroom. \r\n\r\nDo not waste your money on a product unfit for purpose and a customer service which once they have your money is terrible. \r\n\r\nWe have been offered to pay an additional \u00a31000 to rectify the rotten roof. Johnsons will not be receiving any more of our money for an unfit product. The stress of this over the past 5 years has been awful."