Johnstown Garden Centre Reviews

Name: Johnstown Garden Centre
Rating: 4.80

4.8 Rating 4,231 Reviews

96 %

of reviewers recommend Johnstown Garden Centre

Company Reviews

Questions

Metrics

4.8

Based on 4,231 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

045879138

Write Your review

Tell us how Johnstown Garden Centre made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality plants chosen from a website at home which allowed me to chose plants suitable to my needs, delivered quickly and in good condition.”

Helpful Report

Posted 7 years ago

Glad to hear Mary thank you for the review!

Posted 7 years ago

“Well packaged and arrived quickly”

Helpful Report

Posted 7 years ago

Cheers Miriam!

Posted 7 years ago

“Simple, quick and easy.”

Helpful Report

Posted 7 years ago

Thanks Iain!

Posted 7 years ago

“Items were packed carefully and delivered with little or no damage. Excellent communication in terms of delivery notifications. Will shop here again.”

Helpful Report

Posted 7 years ago

Glad to hear Anthony thank you!

Posted 7 years ago

“It was a nice unusual plant, A bit pricey for what it was, overall an adequate experience”

Helpful Report

Posted 7 years ago

Thanks for the review! We feel the prices reflect the fantastic quality, especially for the rarer, more unusual plants!

Posted 7 years ago

“Got fresh bay leaves in a couple of days before Christmas. Great service !”

Helpful Report

Posted 7 years ago

Cheers Philip!

Posted 7 years ago

“To receive my vouchers in the post but a little disappointed to learn they can only be used in store as we live in Wexford so it's a trek to actually use the vouchers”

Helpful Report

Posted 7 years ago

Hi Corrine, Thank you for your review. It does state clearly on the ordering page to use vouchers instore only. This is because online gift cards are not secure enough and liable to fraud. We do have a work around though… if you make a list of what you would like and post it to us together with your voucher, we can then deliver it as if it was an online order, so no need to travel. Just allow €4.75 for the delivery charge. I hope that this will make the voucher even better for Christmas . Happy Christmas

Posted 7 years ago

“Good service all the way except how plants arrived. Box on its side and soil all over the place even with clever bags around the pots.”

Helpful Report

Posted 7 years ago

Hi Debbie, sorry to hear that the couriers mishandled the package. If anything was damaged please do let me know at katie@johnstowngardencentre.ie

Posted 7 years ago

“Item arrived in good order had a problem with delivery but was sorted by contacting seller who was very helpfull”

Helpful Report

Posted 7 years ago

Thank you for the review Andrew!

Posted 7 years ago

“While there was a hiccup getting feedback on a query initially, once they were on the job I couldn't fault the level of attention I received. The plants/goods themselves arrived well packed and were good healthy specimens.”

Helpful Report

Posted 7 years ago

Thanks Cecilia!

Posted 7 years ago

“Answering service did not have appropriate menu to direct me to the appropriate person. Easily fixed”

Helpful Report

Posted 7 years ago

Happy you got sorted Ruadhri!

Posted 7 years ago

“Very happy with the quality of the plant delivered”

Helpful Report

Posted 7 years ago

Glad to hear Martina

Posted 7 years ago

“Fast delivery quick check out only thing I'm not happy with is the gift message. It was part of the order form. Complete let down on that.”

Helpful Report

Posted 7 years ago

Hi, the gift message is included on the gift receipt which does not show any prices. Unfortunately due to time constraints we cannot hand write every gift message for every order.

Posted 7 years ago

“Plants arrived in very good condition. Advice pre buying was spot on. Only problem, goods delivered in 2 lots which kept me housebound more than I planned for.”

Helpful Report

Posted 7 years ago

Thanks for the review Susan!

Posted 7 years ago

“Good internet services. Good option to deliver trees with low cost. Good website”

Helpful Report

Posted 7 years ago

Cheers Aidan!

Posted 7 years ago

“I was very pleased to get the root creation kit.”

Helpful Report

Posted 7 years ago

Hi Geraldine thanks very much for the review!

Posted 7 years ago

“Good response to questions, fast delivery”

Helpful Report

Posted 8 years ago

Cheers!

Posted 8 years ago

“Great service, plants are so well wrapped and protected that thay arrived in perfect condition within three days.”

Helpful Report

Posted 8 years ago

Glad to hear Marie!

Posted 8 years ago

“Had what i wanted in stock, dealt with order promptly.”

Helpful Report

Posted 8 years ago

Cheers!

Posted 8 years ago

“Excellent plants. Only problem we were not given the phone no of the courier”

Helpful Report

Posted 8 years ago

Hi Joseph thanks for your review! We don't actually have the individual couriers phone numbers unfortunately, I had sent you the link to find your local courier via email. I hope you received this. Thanks, Katie

Posted 8 years ago

Johnstown Garden Centre is rated 4.8 based on 4,231 reviews