Johnstown Garden Centre Reviews

Name: Johnstown Garden Centre
Rating: 4.80

4.8 Rating 4,232 Reviews

96 %

of reviewers recommend Johnstown Garden Centre

Company Reviews

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Metrics

4.8

Based on 4,232 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Phone:

045879138

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Straightforward ordering process. Fast delivery to the door and the plants were in fantastic condition when they arrived at my home in West Cork. Would recommend and will be using Johnstown Garden Centre again.”

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Posted 9 years ago

Hi Catherine! Wow thank you so much for your lovely review! We really appreciate it :)

Posted 9 years ago

“Delighted to get my order so quickly - a very efficient service.”

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Posted 9 years ago

Hi Orla! Thanks a million!

Posted 9 years ago

“I have ordered from JGC on a couple of occasions and always got a great product, as advertised, and fast delivery. Great website and top quality products.”

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Posted 9 years ago

Hi Martin! Thanks a million for your feedback!

Posted 9 years ago

“I'm very happy with the service. Healthy plants, speedy delivery and lightning fast response to my queries about the delivery.”

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Posted 9 years ago

Hi Koen! Wow thank you so much for your lovely review! We really appreciate it :)

Posted 9 years ago

“First time ordering on line but just an amazing service, well done Johnstown, it will be the first of many orders in the future”

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Posted 9 years ago

Hi Siobhan! Wow thank you so much for your lovely review! We really appreciate it :)

Posted 9 years ago

“Great service, quick delivery,and good quality goods at a very reasonable price. I have used the co. for a few orders but would intend to use more in future. Peter Millar”

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Posted 9 years ago

Hi Peter! Wow thank you so much for your lovely review! We really appreciate it :)

Posted 9 years ago

“Quick shipment, arrived well packaged, very good service”

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Posted 9 years ago

Hi Olga! Thanks a million for your review!

Posted 9 years ago

“Excellent service. V friendly staff”

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Posted 9 years ago

Hi Noreen! Thanks a million!

Posted 9 years ago

“From website order to delivery excellent.”

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Posted 9 years ago

Hi Mary! Thanks a million for your review!

Posted 9 years ago

“I recently made a purchase ON LINE from Johnstown garden centre. I found the staff very helpful and the service very efficient. I received my purchase within a few days of my order and I was notified when the package was on its way to me and when I should receive it. Very good company to do business with and very professional. Peter”

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Posted 9 years ago

Hi Peter! Wow thank you so much for your lovely review! We really appreciate it :)

Posted 9 years ago

“Usual quick delivery of excellent quality products. One complaint though, the packaging only just survived the journey. The outer cardboard container was split on two sides on arrival. Nothing was lost in transit thank goodness!”

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Posted 9 years ago

Hi John! Thanks so much for your review-and sorry about the packaging!

Posted 9 years ago

“The order placed was dealt with promptly and I collected it on Monday last. However, at the collection point when I asked the assistant what soil and care I should give to the Magnolia she did not know and had to resort to the computer. I was not impressed. Surely when my order was put together and placed upstairs a care advice leaflet should have been attached. Also the collection point was untidy and the counter needed a deep cleanse. I visited the cafe but the lady at the tillpoint did not ask me for my reward card. Hope this helps.”

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Posted 9 years ago

Hi Margaret Thank you for the review. Some Magnolias require specialised care and soil so I'm sure the staff member just wanted to double check her instinct to make sure she was giving you the correct information. Regarding your rewards card, I can add on the points right now for your purchase. Thanks again Katie

Posted 9 years ago

“Ordered 3 plants, they arrived with 2 days and in good condition. I am very satisfied. Maria”

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Posted 9 years ago

Hi Maria! Wow thanks so much! Glad you are happy :)

Posted 9 years ago

“Johnstown Garden Centre provide a very efficient service, plants ordered online arrive within a few days; well packaged and in good condition.”

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Posted 9 years ago

Hi Alan! Thank you so so much for your review! We really appreciate it!

Posted 9 years ago

“Thanks for help and speedy delivery. Both roses in excellent condition.”

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Posted 9 years ago

Hi Maura! Thank so so much for your review! We really appreciate it :)

Posted 9 years ago

“This is the third time we have ordered from Johnstown garden centre the web site is great and the items are as described they arrive well packed and in great condition and fast delivery we will use again and would not hesitate to recommend them Many thanks from Colt Alarms”

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Posted 9 years ago

Hi Michael! Thank you so so much for your lovely review! We really appreciate it :)

Posted 9 years ago

“It is simply as it should be: place the order, await delivery, it comes beautifully packed. Thank you.”

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Posted 9 years ago

Hi Caroline! Thank you so much for your comments! We really appreciate it :)

Posted 9 years ago

“it was a gift for my mums 60th birthday. which i clearly stated on the order. next time dont leave the price tag on the gift.”

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Posted 9 years ago

Hi Ian Thank you for your review. I am very sorry about this mishap and oversight. Katie

Posted 9 years ago

“Plant quality and size was very good, as usual, but packing not as good. All flowering stems on Leucanthemum were broken because no support stick was used, and contents had all moved. Packers might benefit from knowing that the delivery men carry boxes by an end, which is why there can be a lot of slippage. Lynn Mitchell”

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Posted 9 years ago

Hi Lynn Thank you for your comments and review. We will get a new Leucanthemum out to you today or tomorrow. Very sorry about that mishap. Katie

Posted 9 years ago

“Hi All. I am delighted to give Johnstown Garden Centre the highest rating on the following: Quality - excellent Packaging - Promptness of delivery Many thanks for the beautiful, excellent plants purchased to date.”

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Posted 9 years ago

Hi Rosemary! Wow thank you so so much that is so nice to see! :)

Posted 9 years ago

Johnstown Garden Centre is rated 4.8 based on 4,232 reviews