Johnstown Garden Centre Reviews

Name: Johnstown Garden Centre
Rating: 4.80

4.8 Rating 4,231 Reviews

96 %

of reviewers recommend Johnstown Garden Centre

Company Reviews

Questions

Metrics

4.8

Based on 4,231 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

045879138

Write Your review

Tell us how Johnstown Garden Centre made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with the plants I bought , would be happier if they were less expensive :)”

Helpful Report

Posted 8 years ago

Thank you Kasia - we feel our prices reflect the fantastic quality of our plants.

Posted 8 years ago

“Very professional team who go out of their way on service . They have repeatedly delivered across the country on time and on short notice. I highly recommend the very reliable Johnstown gardening center. Many thanks.”

Helpful Report

Posted 8 years ago

Thanks Miriam!

Posted 8 years ago

“Plants were of the highest standard. Arrived in double quick time.”

Helpful Report

Posted 8 years ago

Glad to hear Martin

Posted 8 years ago

“I n future I think I will get all my veg seeds from you, although am still waiting for my Alderman Peas, hopefully they will come today.”

Helpful Report

Posted 8 years ago

Thank you Rosemarie!

Posted 8 years ago

“Very prompt delivery.All the order was correct apart from one item.I ordered Bug Clear ultra and was sent Bug Clear which is a different product”

Helpful Report

Posted 8 years ago

“A bit slow with the delivery.”

Helpful Report

Posted 8 years ago

Hi Thanh, this is the busiest time of year so deliveries are slower than usual

Posted 8 years ago

“good efficent service .delivery fee is very good”

Helpful Report

Posted 8 years ago

Cheers Paul!

Posted 8 years ago

“The Quality of the flowers is top class delivery a bit slow but over all I love the choice of shrubs and flowers. One thing I would like to see is how to feed and water more on the product information page. I will certainly be back to purchase more flowers.”

Helpful Report

Posted 8 years ago

Hi Liam! This is gardening season so delivery times are going to be much slower than usual due to the high volume of orders. Thanks for your comments about the product information, though all plants, trees and shrubs require different care it would be too big of a job to put each individual plant's specific needs up and we don't have the resources currently. All customers are welcome to email us or chat online anytime they wish should there be any queries about plant needs

Posted 8 years ago

“When an order is placed the system should state clearly when delivery will be made, the present 5/14days shown on the website is vague, Gardening is an exact hobby for most of us and a few days can have implications on when we can get the plants in. Additionally a loyalty card would be a good idea”

Helpful Report

Posted 8 years ago

Hi Paul, thank you for your comments. We have updated our website now to show our current lead time. This is gardening season and order volumes are extremely high but we are working through them as fast as possible. We do have a loyalty card that can be used in store or if you want to email us your loyalty number we can add points on from your online order. If you like, you can drop in and pick up a membership form or we can post one out to you.

Posted 8 years ago

“Happy with my purchase, the only issue is the flower didn t look exactely like in the website picture:)”

Helpful Report

Posted 8 years ago

Hi Maria, Your lily of the valley is a very slow growing plant and will take some years to mature

Posted 8 years ago

“Was surprised at how long delivery of my order took but, on reflection, was probably held until conditions were correct for planting. Plants were very well packed and all appeared healthy.”

Helpful Report

Posted 8 years ago

Cheers Nicola! This is the busiest time of year so most orders have a delay. We advise a 10-14 day delay due to the amount of orders we have to get through.

Posted 8 years ago

“Just like it says on the tin very efficient”

Helpful Report

Posted 8 years ago

Cheers Kevin!

Posted 8 years ago

“Very pleasant telephonist dealing with my request . Some info I requested was not immediately available I was offered a call back with the info. and got it Thank you My address was not recorded accurately and I had to ring back to have it altered when I saw the email confirmation of my order.”

Helpful Report

Posted 8 years ago

Thanks Anna!

Posted 8 years ago

“Good service-asked a few questions and got email response back very quickly. Product arrived in good condition -only a few small branches broken in transit”

Helpful Report

Posted 8 years ago

Cheers Robert

Posted 8 years ago

“Excellent online and telephone information,and wonderfully fast delivery to a location quite far from Naas. I ordered two trees and two different varieties of Clematis. All the plants are in very good condition,and only one negative led to my less than perfect review. I specifically asked for the trees to be well shaped and well balanced,and it was disappointing that one of them was anything but. I can only hope that nature will rectify the problem in time.”

Helpful Report

Posted 8 years ago

Hi Madeline, Please let me know what the problem was with the tree. They should be the same?

Posted 8 years ago

“Great service and a very quick delivery”

Helpful Report

Posted 8 years ago

Thanks Ailish

Posted 8 years ago

“i like your store, always only good experience. But i wish you had more plants, like petunias available now Anyway, thanks for your work!”

Helpful Report

Posted 8 years ago

Hi Olga, Petunia added now ! http://www.johnstowngardencentre.ie/advsearch/index?keywords=petunia

Posted 8 years ago

“Ordered a cherry tree on line. Came within a week of order. Very good tree - well wrapped up. Reasonable delivery charge so would order on line again”

Helpful Report

Posted 8 years ago

Cheers Ursula

Posted 8 years ago

“Very quick delivery. Plants beautifully wrapped, with sticks to protect the crown and nicely moist soil. Only slightly negative comment would be that the lemon verbena is much smaller than expected and does not look terribly robust. Hopefully it'll be fine.”

Helpful Report

Posted 8 years ago

Hi Nicola, Lemon Verbena are small at this time of year but will grow very fast in the warmer days to come!

Posted 8 years ago

“Great service and quick delivery.”

Helpful Report

Posted 8 years ago

Cheers Tomas

Posted 8 years ago

Johnstown Garden Centre is rated 4.8 based on 4,231 reviews