Johnstown Garden Centre Reviews

Name: Johnstown Garden Centre
Rating: 4.80

4.8 Rating 4,232 Reviews

96 %

of reviewers recommend Johnstown Garden Centre

Company Reviews

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Metrics

4.8

Based on 4,232 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Phone:

045879138

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dear Sir or Madam, I ordered a Dicksonia Antarctica in a 1 LT POT USING PAYPAL. The next day i ordered a second one and was not charged a delivery charge. I did receive a delivery two days later but I only received one of the two plants. I got on to you and you did mail the second one but the size was very small, I was really disappointed by the size of the second one. I did order a Dicksonia artartica from a web site in England about a year ago for about the same price but it was twice the size of your ones. I said I would try and keep in money in Ireland ...”

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Posted 8 years ago

Thank you for your review. Your orders were processed seperately as the first one was dispatched already by the time the second order arrived. Unfortunately the next one was from a new batch that was a bit smaller than the other one by a just few leaves. It wont be long catching up.

Posted 8 years ago

“Excellent quality products,good variety of products,excellent packaging for awkward and difficult to post items and fairly reasonable prices.Only let down of the online shopping experience was the increasingly long dispatch time.Recently every order has taken longer with the last taking 9 days to dispatch to between two points in a tiny country like Ireland.These delays might make people look elsewhere even to the UK where most orders would be dispatched within 24 hours for basically the same price.”

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Posted 8 years ago

Apologies for the delay in your last order. We had staff holiday issues which delayed the order processing a bit.

Posted 8 years ago

“I visited the garden centre while on holidays - full car, no space for plants! When I went online I found they deliver for €4.95 to all Ireland. Wonderful garden centre, great range of plants and great advice. Plants were delivered quickly and in great packaging and condition. Highly recommend.”

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Posted 8 years ago

Cheers Mark! Only €4.75 delivery! Thank you for your wonderful comments!

Posted 8 years ago

“This is the second time I ordered online, and it was once again an excellent experience. Plants arrived in great condition, in amazing packaging. Thank you!”

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Posted 8 years ago

Glad to hear Janet thank you!

Posted 8 years ago

“Very prompt supply of my order. Excellent quality plants.”

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Posted 8 years ago

Thank you Lynn!

Posted 8 years ago

“Web site badly insecure - at the time of registration and also failed to recognise correct user name and password In very urgent need of IT overhaul”

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Posted 8 years ago

“Your excellent and prompt service”

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Posted 8 years ago

Cheers Des!

Posted 8 years ago

“Fantastic super fast service nothing was a problem”

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Posted 8 years ago

Thank you very much glad to hear that Rodney!

Posted 8 years ago

“I purchased an Aloe Vera plant and it arrived in poor condition. The plant was actually bigger in length than the box it came in and so many parts of the stems were broken simply because it had been forced into a box that was not big enough. Simply placing the plant side by side with the box would have shown that the plant needed more room.”

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Posted 8 years ago

That should not have happened. Thank you for letting us know. A new plant will be sent to you tomorrow, Apologies.

Posted 8 years ago

“I have been looking for a large tree for autumnal colour and I found it in Johnston Garden Centre at a very reasonable price.”

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Posted 8 years ago

Glad to hear Brenda thank you!

Posted 8 years ago

“excellent service”

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Posted 8 years ago

Cheers!

Posted 8 years ago

“Great selection and great quality. Delivery a bit slow.”

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Posted 8 years ago

Thank you for your comments!

Posted 8 years ago

“The rose arrived well packagedand in excellent condition”

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Posted 8 years ago

Cheers Moira!

Posted 8 years ago

“I recently ordered plants on line and am very satisfied with them and the service ! Very friendly delivery person also.”

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Posted 8 years ago

Thank you Bernie glad to hear!

Posted 8 years ago

“Excellent quality plants good choice if you want something a bit different you can usually find it with johnstown, delivery always prompt.”

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Posted 8 years ago

Thank you very much for your comments Peter

Posted 8 years ago

“Online service is excellent a great way to send an unusual gift to someone.”

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Posted 8 years ago

Thank you!

Posted 8 years ago

“Brilliant! The plants I ordered arrived well packaged, sooner than I expected and they're just lovely. Great value for money also! I would highly recommend!”

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Posted 8 years ago

Thank you very much Ancuta!

Posted 8 years ago

“Hasslefree”

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Posted 8 years ago

Cheers Ursula!

Posted 8 years ago

“Quality and service excellent”

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Posted 8 years ago

Thank you very much!

Posted 8 years ago

“Excellent service, plants arrived in excellent condition, so happy with everything”

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Posted 8 years ago

Glad to hear Jane thank you!

Posted 8 years ago

Johnstown Garden Centre is rated 4.8 based on 4,232 reviews