Johnstown Garden Centre Reviews

Name: Johnstown Garden Centre
Rating: 4.80

4.8 Rating 4,231 Reviews

96 %

of reviewers recommend Johnstown Garden Centre

Company Reviews

Questions

Metrics

4.8

Based on 4,231 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Phone:

045879138

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Plants in first class condition. Perfectly packaged and fast delivery.”

Helpful Report

Posted 7 years ago

Cheers Philip!

Posted 7 years ago

“The great variety of plants and flowers, it has the best and biggest range of David Austin roses and the restaurant is just brilliant!”

Helpful Report

Posted 7 years ago

Thanks so much for the great review Theresa!

Posted 7 years ago

“Reliable, items very well packed.”

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Posted 7 years ago

Thanks for the review!

Posted 7 years ago

“I was sent the wrong type of Holly tree. Order Number: JGC38550. I ordered 2 ilex alaska and got 2 common holly trees. Can I have a refund or the correct order please Gerard Gabriel 087204822”

Helpful Report

Posted 7 years ago

HI Gerard, You received 2 Alaska Hollies as per the labels on the plant pots. Regretably the grower used also a generic common holly picture label on the plant as well as the pot label. The Pot label is the correct one though. The leaves on Alaska Hollies are smaller than common Holly.

Posted 7 years ago

“Range of plants is very good.”

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Posted 7 years ago

Cheers Ruairi!

Posted 7 years ago

“Excellent service. Love the fact the plants don't skip a beat in transit. A philadelphus started flowering the evening it arrived. Now Hazel is budding 24 hours later. Great system.”

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Posted 7 years ago

Cheers Maire! Thanks for the review!

Posted 7 years ago

“Look forward to receiving my parcel and checking out plants I purchased.”

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Posted 7 years ago

“They have a large variety of plants. The quality of the plants is very good and being able to add to delivery later is great.”

Helpful Report

Posted 7 years ago

Cheers Adrian!

Posted 7 years ago

“I recently ordered a range of plants on-line for collection. All the plants were ready as stated, and the whole process was satisfactory. The garden centre has a good range of plants and other gardening products. They also do a good cup of coffee according to my husband. However, what I would find most useful would be if a more comprehensive description was provided of the specific plants, size at purchase and ultimate height, required growing conditions. I would recommend this garden centre.”

Helpful Report

Posted 7 years ago

Hi Margaret, thanks for the review. This is something we would like to do in the future and we try to include on all new products. However it is such a big job with over 3000 different plants trees and shrubs each with their own requirements. We always welcome questions about certain plants suitability , requirements and details.

Posted 7 years ago

“No glitches, no hassle. I loved knowing what goes on behind every order, certainly helps to be patient but anyway the order was shipped in time and the plant arrived in good health, cannot complain!”

Helpful Report

Posted 7 years ago

Cheers! Thank you for taking the time to write a review!

Posted 7 years ago

“I ordered two plants which arrived very promptly, in great shape and wrapped with loving care. The online and delivery services were trouble free. I would highly recommend Johnstown Centre”

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Posted 7 years ago

Glad to hear that Siobhan thanks so much for the review!

Posted 7 years ago

“By sorting out a problem extremely graciously and promptly. Fast delivery of plants.”

Helpful Report

Posted 7 years ago

Cheers Mary!

Posted 7 years ago

“Plant delivered exactly as ordered. Lovely and nicely packed. Very quick delivery.”

Helpful Report

Posted 7 years ago

Glad to hear Frances thank you!

Posted 7 years ago

“Excellant service”

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Posted 7 years ago

Cheers Edward!

Posted 7 years ago

“They facilitated delivery to suit birthday”

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Posted 7 years ago

We always try our best! Thanks for the great review!

Posted 7 years ago

“Excellent service as always!”

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Posted 7 years ago

Cheers Emmet!

Posted 7 years ago

“Plants were packaged so well, that when l opened the box up, FIVE days later, l had been away and were taken in by a neighbour, the soil around the roots was still moist and the plants looked like they had just been packed”

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Posted 7 years ago

Delighted to hear Malcolm! Thanks for leaving the review!

Posted 7 years ago

“Every conceivable choice. Easy ordering. Delivered on time.”

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Posted 7 years ago

Thanks for the review David!

Posted 7 years ago

“Good service arrived as promised”

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Posted 7 years ago

Cheers Chris!

Posted 7 years ago

“I have placed several plant orders with Johnstown garden centre on-line. The orders have always arrived promptly and in good order and the couriers delivering are very pleasant and helpful. Excellent service.”

Helpful Report

Posted 7 years ago

Glad to hear that! Thank you for the review!

Posted 7 years ago

Johnstown Garden Centre is rated 4.8 based on 4,231 reviews