Johnstown Garden Centre Reviews

Name: Johnstown Garden Centre
Rating: 4.80

4.8 Rating 4,232 Reviews

96 %

of reviewers recommend Johnstown Garden Centre

Company Reviews

Questions

Metrics

4.8

Based on 4,232 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Phone:

045879138

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“i like your store, always only good experience. But i wish you had more plants, like petunias available now Anyway, thanks for your work!”

Helpful Report

Posted 8 years ago

Hi Olga, Petunia added now ! http://www.johnstowngardencentre.ie/advsearch/index?keywords=petunia

Posted 8 years ago

“Spoke on line to a member of staff who was extremely helpful.My order arrived quickly.It was well packed and in great condition.I am awaiting my second order.”

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Posted 8 years ago

Thank you Gisela, next delivery on its way to you

Posted 8 years ago

“Excellent quality trees and plants and fast delivery service at a reasonable cost.”

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Posted 8 years ago

Thanks for the review Josephine

Posted 8 years ago

“Excellent products, as described and quick delivery”

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Posted 8 years ago

Many thanks Keith

Posted 8 years ago

“Ordered a cherry tree on line. Came within a week of order. Very good tree - well wrapped up. Reasonable delivery charge so would order on line again”

Helpful Report

Posted 8 years ago

Cheers Ursula

Posted 8 years ago

“My first time buying plants online and using Johnstown.Johnstown staff are all extremely help full and knowledgeable . The quality of their plants are very good. Delivery was very fast, will reccomend to anyone. Their customer service is excellent.”

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Posted 8 years ago

Thank you for the review Martin

Posted 8 years ago

“Prompt delivery and all arrived in perfect condition and plants healthy, very pleased with service.”

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Posted 8 years ago

Thanks Marie!

Posted 8 years ago

“Great Variety,delivery and quality.Carriage charges are reasonable. I will buy again.”

Helpful Report

Posted 8 years ago

Thank you very much Robert!

Posted 8 years ago

“I live abroad, and have used Johnstown Nurseries on two occasions to send gifts to family and friends in Ireland. Curteous service on the phone when I have had questions, and delivery on both occasions has been prompt. Highly recommended.”

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Posted 8 years ago

Cheers Hilary, many thanks

Posted 8 years ago

“I sent an email requesting the handle for the moss rake and I have heard nothing back from anyone !”

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Posted 8 years ago

HI Michael, Apologies but we have an email problem at the present time and did not see your email. The Wolf Moss rake is a multichange tool that needs a seperate handle. You choose the handle length that suits you best . These are available to purchase seperately. Email issue should be resolved tomorrow hopefully.

Posted 8 years ago

“Plants very very small for price. 4 ft tree fern ordered but 3 ft tree fern was delivered, not advised of substitution prior to delivery. Tree fern arrived without pot contrary to advertisement. Phone call to garden center re above has not been returned yet. Overall disappointing experience on a spend of e600.”

Helpful Report

Posted 8 years ago

HI Catherine, Apologies but we emailed you regarding the tree fern. The 4 ft all sold out the day we put them up and the next batch is not due for a few weeks so we offered the 3 ft at reduced price and refunded the difference. The tree ferns are offered as Trunks on the website not in pots at this time of year. The other plants you ordered are all about to leaf up for summer. I was away at the weekend so could not return your call, sorry

Posted 8 years ago

“Ordered on Tuesday, received on Thursday, delighted with service and with my purchase, thanks jgc”

Helpful Report

Posted 8 years ago

Thanks John!

Posted 8 years ago

“Very quick delivery. Plants beautifully wrapped, with sticks to protect the crown and nicely moist soil. Only slightly negative comment would be that the lemon verbena is much smaller than expected and does not look terribly robust. Hopefully it'll be fine.”

Helpful Report

Posted 8 years ago

Hi Nicola, Lemon Verbena are small at this time of year but will grow very fast in the warmer days to come!

Posted 8 years ago

“such prompt delivery and service. Will use this company again five *****”

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Posted 8 years ago

Cheers Ellen!

Posted 8 years ago

“Brilliant service top class product delighted as I needed item at short notice ,would highly recommend their online shopping service A1+++++++”

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Posted 8 years ago

Thank you John!

Posted 8 years ago

“Great service and quick delivery.”

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Posted 8 years ago

Cheers Tomas

Posted 8 years ago

“Excellent service.Purchase was delivered 2 days after order went in.Well Done....Top Marks”

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Posted 8 years ago

Thanks Doreen!

Posted 8 years ago

“Highly recommend the online service. Plants wrapped very safely and delivered on time. Only problem with online purchasing is that you dont get to walk around the garden centre which is always fun. Thanks again.”

Helpful Report

Posted 8 years ago

See you soon Andrew again!

Posted 8 years ago

“Easy to navigate website, had the items I needed, good value, efficiently ordered and delivered within 48 hours (options for collection too) with clear updates throughout the process.”

Helpful Report

Posted 8 years ago

Cheers Vivian!

Posted 8 years ago

“Ordered 2 Dublin roses plants. order came quick and excellent condition and well packed”

Helpful Report

Posted 8 years ago

Ah Thank you Joseph!

Posted 8 years ago

Johnstown Garden Centre is rated 4.8 based on 4,232 reviews