Johnstown Garden Centre Reviews

4.8 Rating 4,232 Reviews

96 %

of reviewers recommend Johnstown Garden Centre

Company Reviews

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Metrics

4.8

Based on 4,232 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Phone:

045879138

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All orders arrived on time and were exactly as described.”

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Posted 9 years ago

Hi Eamonn! Thanks so much for your kind feedback! We appreciate it :)

Posted 9 years ago

“best online flower and plant shop online”

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Posted 9 years ago

Hi Darren! Wow thanks a million!

Posted 9 years ago

“plant was reasonably priced postage was not exorbitant and arrived promptly and in perfect condition as good as it gets .”

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Posted 9 years ago

Hi Michael, thanks so much for your kind words. We really appreciate it!

Posted 9 years ago

“Excellent plants, extremely well packed and always quickly delivered. I would most certainly recommend Johnstown and I will keep using them.”

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Posted 9 years ago

Hi Kathrin! Thanks a million for your feedback! We appreciate it :)

Posted 9 years ago

“I ordered plants and accessories and all arrived quickly, well packaged and in one piece. The plants were strong and healthy and as good as if I had chosen them myself. I would recommend the online service and will be using it again!”

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Posted 9 years ago

Hi Vicki! Thanks very much! Looking forward to receiving future orders!

Posted 9 years ago

“Prompt delivery and efficient service.”

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Posted 9 years ago

Hi John! Thanks so much for your feedback! Very much appreciated :)

Posted 9 years ago

“The two plants I bought arrived very quickly and were in excellent condition. Thank you!”

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Posted 9 years ago

Hi John! No, thank you! :)

Posted 9 years ago

“Excellent packaging and delivery. It was sent at the beginning of the week which ensured the plants were in excellent order when they arrived. Very kind and helpful staff in store. An excellent experience overall!”

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Posted 9 years ago

Hi Declan! Thanks a million! So happy to hear your experience was a good one! :)

Posted 9 years ago

“Excellent delivery service Excellent price Excellent product”

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Posted 9 years ago

Hi Ian, wow thanks so much for your lovely feedback!

Posted 9 years ago

“Very helpful staff and a great range of new and old plants”

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Posted 9 years ago

Hi Desmond, thank you so much! We really appreciate it :)

Posted 9 years ago

“Beautiful, top quality plants are sent securely and arrive in excellent condition. This company is the best online garden nursery I've used in Ireland or in the US. They will be smart to maintain the high quality of their plants and the low delivery charges.”

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Posted 9 years ago

Hi Virginia! Wow! High praise indeed! Thanks so much! :)

Posted 9 years ago

“I had a plant from an order earlier in the year that was a present for my sister that turned out to flower a different colour from what we thought! We have just received a replacement - very happy with the communication and professionalism at Johnstown and with the quality of products and customer service.”

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Posted 9 years ago

Hi Bernadette, thanks very much. So glad to hear you are satisfied with the service!

Posted 9 years ago

“Very happy with the online purchase service and the speedy and not too expensive delivery charge. Thank you. Joan”

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Posted 9 years ago

Hi Joan Thanks so much for your kind feedback. We appreciate it! :)

Posted 9 years ago

“The plants were well packed and fresh on arrival.”

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Posted 9 years ago

Hi Breda, thanks for your feedback! Glad to hear you are happy :)

Posted 9 years ago

“Had what I needed in stock and when purchased it was delivered quickly.”

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Posted 9 years ago

Hi Finola! Thanks so much for your kind feedback! We really appreciate it :)

Posted 9 years ago

“Order went in on the 19th july. We have not received it yet and we have made many phone calls as to where is it. No one rang back to tell us anything. last time we order from you.”

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Posted 9 years ago

Hi Marguerite This was a major error of a third party company. A member of our team at Johnstown Garden Centre will contact you within the hour to rectify this. Sincere apologies for this. Katie

Posted 9 years ago

“During the last few months I have dealt with Johnstown Garden Centre & purchased many varied items from them. I have nothing but praise for the service \i have received. All items I purchased have been delivered promptly & the packaging has been outstanding. Trevor Barry”

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Posted 9 years ago

Hi Trevor thanks so much for your kind feedback! We really appreciate it :)

Posted 9 years ago

“Excellent, plants arrived in great condition . I'll definitely be back to fill my shopping cart.”

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Posted 9 years ago

Hi Colette! Thank you so much for your nice feedback, very much appreciated :)

Posted 9 years ago

“When ordering I specifically stated that the tree was for a meeting taking place in Wexford and beginning on 4th August. Having been assured that it takes up to ten days for the tree to be delivered I hoped that it would arrive on the previous Friday at the earliest - noting that Monday was a bank holiday. To my horror it was delivered the next day with instructions that it needs water on a daily basis. I am in Dublin and the tree is in Wexford! It would be great if the delivery instructions were carried out. Hopefully it will still be alive on 4th August.”

Helpful Report

Posted 9 years ago

Hi Sr. Mary Thank you for your feedback. We followed the instructions in the email as they stated the tree needed to be delivered in time for a meeting on 4th August. We were unaware that there wouldn't be anyone there to accept the tree. I have tracked your package and it has been received by J Howlin at the destination you requested in Wexford. Your tree should be fine without water until the 4th but if there are any issues please email katie@johnstowngardencentre.ie Thank you Katie

Posted 9 years ago

“I have had deliveries from Johnstown garden centre several times now and I can honestly say that I have never had reason to find fault with anything. All the products were perfect on delivery and are still doing well in my garden”

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Posted 9 years ago

Hi Catherine! Thank you so much! Delighted to hear you are pleased with our service :)

Posted 9 years ago

Johnstown Garden Centre is rated 4.8 based on 4,232 reviews