Johnstown Garden Centre Reviews

Name: Johnstown Garden Centre
Rating: 4.80

4.8 Rating 4,231 Reviews

96 %

of reviewers recommend Johnstown Garden Centre

Company Reviews

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Metrics

4.8

Based on 4,231 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Phone:

045879138

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quality of shrubs & flowers packaging of same and speed of delivery. Thank you for excellent service”

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Posted 7 years ago

You are very welcome, and thanks for the review.

Posted 7 years ago

“Not impressed with 2 cherry trees I got delivered out of the 5 trees these were by far the worst. 20% of the leaves had holes in them that look like shot gun holes. And other leaves have rust on them. For a garden centre of this standard I would have expected alot more especially with the after care service i received.”

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Posted 7 years ago

There is no disease on your trees, it is just part of autumn coming in where the leaves start to break down and get ready to fall off for winter. In a few more weeks the leaves will all be gone . These trees are grown for us by the premier tree grower in Ireland and are perfectly healthy. What you are seeing is perfectly normal at this time of year.

Posted 7 years ago

“As a wheelchair user I find the staff very helpful carrying my purchases to the checkout and then to the car. The centre is 100% wheelchair friendly, toilets, cafe, etc. It is a pleasure to visit and I can honestly say I have no negative comments. Well done JGC.”

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Posted 7 years ago

Thank you very much for the kind review. We try to be as helpful as possible to everyone who visits us.

Posted 7 years ago

“ordered a tree on lone , better looking in real life , arrived on time and packed to perfection”

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Posted 7 years ago

“Ordered rose bush as a present. Receiver very happy with it”

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Posted 7 years ago

Delighted to hear John, Thanks for the review!

Posted 7 years ago

“Super service, plants arrived within 2 days of ordering, really well packaged and undamaged. Will definitely buy again.”

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Posted 7 years ago

Cheers for the review!

Posted 7 years ago

“Excellent service”

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Posted 7 years ago

Thanks!

Posted 7 years ago

“Great plant arrived in excellent condition”

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Posted 7 years ago

Thanks Elizabeth!

Posted 7 years ago

“Excellent plants! Great quality!! Well packed! Great price but weak pound a pain! Not Johnstown fault! Great people to deal with!! Peter”

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Posted 7 years ago

Thanks Peter for the lovely review!

Posted 7 years ago

“Very good and quick delivery was very reasonable”

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Posted 7 years ago

Cheers Lorcan!

Posted 7 years ago

“your Shirley is a gem. She has been really helpful trying to find plants that you did not have in stock and establishing the correct plant as well. I would like to mention that when I have written delivery instructions on both occasions they have not been adhered to. Johnsons have an automatic reply system and I don't believe it is followed through. You are welcome to ring me to clarify if it needs explanation. 065 686 4927.”

Helpful Report

Posted 7 years ago

Hi Susan, thanks for your review and very helpful feed back. We will certainly be looking into our system shortfalls and hope to prevent it happening in the future. All the best to you and yours.

Posted 7 years ago

“My plants arrived all wrapped up and very secure in three boxes. They were in great condition and looked very healthy. I was delighted!! ????”

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Posted 7 years ago

Thanks Pauline.

Posted 7 years ago

“My Order was spot on everything 100 % and it arrived so fast. Would highly recommend Johnstown Garden centre for all your garden needs. This is the 2nd. time I purchased from them on line and I am so pleased, all very well packaged great service.”

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Posted 7 years ago

Thanks Rosaleen for the very kind review.

Posted 7 years ago

“excellent service as usual”

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Posted 7 years ago

Cheers Brigid!

Posted 7 years ago

“My order was live plants in pots and came very well packed and in good time. Plants are looking healthy and came with care instructions. I would definitely use Johnstown Garden Centre again.”

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Posted 7 years ago

Thanks Peter, Hope to hear from you again soon!

Posted 7 years ago

“Trees received as described Very good condition”

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Posted 7 years ago

Thanks Noreen!

Posted 7 years ago

“As always, they supplied excellent plants, beautifully packed and secured, which arrived in perfect condition.”

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Posted 7 years ago

Thanks you very much for the kind review Pat.

Posted 7 years ago

“Great service, delivered promptly and very happy with my Gertrude Jekyll rose.”

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Posted 7 years ago

Cheers Gena!

Posted 7 years ago

“Kept informed of order from min order was made. Rose came well packaged. The plant is a beautiful specimen. So glad I purchased from Johnstown garden center”

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Posted 7 years ago

Thanks Mary, delighted everything arrived safe!

Posted 7 years ago

“Items were delivered very quickly and trees very good thank you”

Helpful Report

Posted 7 years ago

Your welcome!

Posted 7 years ago

Johnstown Garden Centre is rated 4.8 based on 4,231 reviews