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Johnstown Garden Centre Reviews

4.8 Rating 4,231 Reviews
96 %
of reviewers recommend Johnstown Garden Centre
4.8
Based on 4,231 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Johnstown Garden Centre Reviews
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Phone:

045879138

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Anonymous
Anonymous  // 01/01/2019
Excellent website and service
Helpful Report
Posted 7 years ago
Thanks Marian!
Posted 7 years ago
Service was very good Dilevery was on time ????????????
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Posted 7 years ago
Thanks Patrick.
Posted 7 years ago
Plants arrived 4 days later than promised. That was the only problem. Plants were good quality and healthy. The postage was very reasonable. I will use them again.
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Posted 7 years ago
Sorry for any delay and inconvenience cause Patricia.
Posted 7 years ago
Excellent selection and service
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Posted 7 years ago
Cheers Ciaran!
Posted 7 years ago
Ornamental Grasses, So well packed and healthy. Would heartily recommend.
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Posted 7 years ago
Thanks for the recommendation Vera!
Posted 7 years ago
Both plants arrived quickly, were very well packed and in excellent condition.
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Posted 7 years ago
Sally, Thanks very much.
Posted 7 years ago
Everyone was so helpful in dealing with my enquiry. My plants were of the highest quality and good value. Thank you all.
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Posted 7 years ago
Thanks Tom for the kind review!
Posted 7 years ago
Great service. Reliable and consistent. Been using the online ordering service quite a lot and everything has always been up to scratch. Will keep coming back!
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Posted 7 years ago
Great to hear Franck!
Posted 7 years ago
All the plants I selected were deleivered four days after I ordered. The plants were in perfect condition and as described on the web site.
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Posted 7 years ago
Glad everything arrived safe!
Posted 7 years ago
Friendly helpful customer service
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Posted 7 years ago
Thanks Hazel.
Posted 7 years ago
I ordered two bamboo plants they arrived a couple if days later by courier very well packaged. I would be happy to recommend purchasing from Johnstown Garden Centre based on my positive experience
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Posted 7 years ago
Thanks Anne! glad everything arrived safe!
Posted 7 years ago
We got the rose that we wanted, the packing was good and the plant arrived in a healthy condition without any apparent damages
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Posted 7 years ago
Thanks
Posted 7 years ago
I have been ordering online for a long time now from Johnstown Garden Centre. I would highly recommend them as the plants are always in great condition, packaged expertly and delivered promptly. Excellent delivery service from Fastway always too. Excellent gardening advice can be obtained also,
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Posted 7 years ago
Thanks Anne!
Posted 7 years ago
Simple transaction,So easy to communicate,Superb knowledge,Excellent staff,Speedy delivery,Massive choice of products,Online service so easy,Customer interaction sublime, A gardeners joy.
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Posted 7 years ago
Cheers Michael.
Posted 7 years ago
As a novice gardener i was very impressed with both the online service provided by your staff and the knowledge they gave me,i wanted to know how to plant hedging, your team painstakingly guided me through step by step, this was brilliant customer service ordering items was made to look simple again staff 100% me 0 . I want to thank all of you ,delivery was exceptional my celosia plants are put to bed the hedging not quiet yet.would i buy again yes yes yes,thank you michael tuohy.
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Posted 7 years ago
Thanks Michael for your kind review. We are glad to help!
Posted 7 years ago
Healthy plants, well packaged, safely and quickly delivered.
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Posted 7 years ago
Thanks Tony!!
Posted 7 years ago
Excellent friendly service on the telephone. Easy ordering online. Holly even sent me photos of the current trees they had in stock and put my favourite aside. The tree arrived by courier two days later, in great condition and at an amazing price. Very good service. Will purchase here again.
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Posted 7 years ago
Thanks Jillian, delighted to hear you are happy with our service!
Posted 7 years ago
Amazingly quick delivery. Efficiently and expertly wrapped and the plants were of excellent quality. Great service.
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Posted 7 years ago
Cheers Frances!
Posted 7 years ago
Hi, I ordered a mini oncidium twinkle. It supposed to be white, but I received a red oncidium. I was a little disappointed because of that. The plant I have is beautiful and in great condition, but red. I really wanted a white oncidium. On the website it was a picture of a white oncidium and I checked, there's no option to choose the colour of the plant, so I assumed it's going to be a white oncidium. Other than that everything was good.
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Posted 7 years ago
Hi Andrea, Sorry to hear you didn't get the colour you were hoping for. Unfortunately it does say on the site that the Oncidium can vary in colour. For your own reference in future if you wish it to be a particular colour, leave a comment on the shipping information page when you place your order and we will do our very best to accommodate you. Hope you were not too disappointed, they are a lovely plant and smell wonderful!
Posted 7 years ago
Very good Customer Service from Holly and another girl I spoke to but unfortunately I have forgotten her name. Put plants aside for me and they arrived in perfect condition. Have shopped in person there numerous times but will shop online again based on this experience.
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Posted 7 years ago
Thanks Angela for the kind review.
Posted 7 years ago
Johnstown Garden Centre is rated 4.8 based on 4,231 reviews