Johnstown Garden Centre Reviews

Name: Johnstown Garden Centre
Rating: 4.80

4.8 Rating 4,232 Reviews

96 %

of reviewers recommend Johnstown Garden Centre

Company Reviews

Questions

Metrics

4.8

Based on 4,232 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Phone:

045879138

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am very happy with the quick service from this garden center, especially sice I live across the city, no problem ! Since my age is a factor in getting out and about, I have to rely on the pictures and description of the products and find again, there is no problem---perfectly accurate. If I would say anything negative it would just be the packing sometimes could be better, but I try to order large items seperate from plants, as they are fragile, of course. But if it wasn't for Johnstown Garden Center, I would have no supplies and a empty garden, so well done, all of you! LaVerna Connolly”

Helpful Report

Posted 9 years ago

Hi Laverna, thanks so much for your feedback! We appreciate it :)

Posted 9 years ago

“I was delighted to received my succullants last Friday.from the time I ordered to delivery was only two days.the packaging was fine but I think there could be a problem transporting as most of the plants were out of their pots and there was some slight damage.apart from that a very good service.regards alan”

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Posted 9 years ago

Hi Alan, thank you for your feedback and sorry to hear that there was an issue with the delivery :( Please email katie@johnstowngardencentre.ie if any plants need replacing and we will sort it for you.

Posted 9 years ago

“The flowers arrived quickly and in perfect condition. Very good and efficient service. Would definitely recommend.”

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Posted 9 years ago

Hi Joan! Thanks so much for your kind feedback! Really appreciated :)

Posted 9 years ago

“Bit slow to deliver this time, much faster on a previous purchase. Plants very well packed and in good condition.”

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Posted 9 years ago

Hi Elizabeth! Thanks for your feedback and sorry about that, we had a lot of orders that week and in turn things got slowed down a little! We will try harder next time!

Posted 9 years ago

“Great customer service, prompt reply by email and prompt delivery of goods! Excellent service all round!”

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Posted 9 years ago

Hi Maire, thanks so much for your kind feedback! Very much appreciated!

Posted 9 years ago

“Efficient. No fuss. Does what it says on the tin. Parcel arrived safe and sound. Plant now growing in the garden without having to leave my house !”

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Posted 9 years ago

Hi Siobhan! Glad to hear it! Thank you for the positive review :)

Posted 9 years ago

“Plants in very good condition and tips on planting very good.”

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Posted 9 years ago

Hi Ann! So happy to hear that you are pleased with your order!

Posted 9 years ago

“plants arrived within a few days, the courier rang before delivering and there were clear instructions on how to care for the plants. All the plants were well packaged and in good order. Thankyou”

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Posted 9 years ago

Hi Rosalind! Thank you so much for your kind feedback :)

Posted 9 years ago

“Your catalogue of plants is impressive making an actual choice quite difficult! [ but please take that as a compliment ]. Having made my choices, the process to purchase was straightforward with immediate confirmation......followed within a short space of time by information that my plants were on their way. They arrived safely the next day delivered by a cheerful chappie who carried the heavy parcel through to my back garden. All are now planted and looking happy in their new surroundings!”

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Posted 9 years ago

Hi Sarita! Glad to hear you were satisfied! Thanks so much for the lovely feedback :)

Posted 9 years ago

“Extremely impressed by the quality of plants, which were very healthy, strong, well-supported and moist upon arrival, so much so that I put another order of plants in immediately for this week! To be honest, I am thrilled to have an excellent and reliable online plants and flowers online service available, and fully intend on making great use of this service this summer and henceforth! Many thanks once again.Look forward to doing more business with you in the future.”

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Posted 9 years ago

Hi Anne Marie! Wow, thanks so much! Looking forward to it too! :)

Posted 9 years ago

“Very good customer care and quick delivery”

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Posted 9 years ago

Hi Janette! Thanks so much for your lovely feedback :)

Posted 9 years ago

“excellent service ,professional ,and courteous ,”

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Posted 9 years ago

Hi Mary! Wow, thanks so much! Very pleased to hear you are happy!

Posted 9 years ago

“Fantastic delivery with fragile plant. ..great tips & very reasonable price !”

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Posted 9 years ago

Hi Aisling! Great! Glad to hear it! :)

Posted 9 years ago

“Efficient. No fuss. Does what it says on the tin. Parcel arrived safe and sound. Plant now growing in the garden without having to leave my house !”

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Posted 9 years ago

Hi Siobhan! Great! So happy to hear you are satisfied! :)

Posted 9 years ago

“Delighted with my new houseplant purchased on line. Arrived very promptly and in perfect condition. It was a large plant which was packaged very carefully.”

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Posted 9 years ago

Hi Toni! Glad to hear it arrived safely! Thank you for your positive comments :)

Posted 9 years ago

“THe hoe arrived quickly, and I thought the shipping cost was reasonable. I would order from you again.”

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Posted 9 years ago

Hi Cecilia! Glad to hear you are happy with your order! Happy hoe-ing!

Posted 9 years ago

“Ordered my plant online but phoned just to confirm things. Staff were very friendly and delivery was quick. My plant was packaged with great care and I'm very pleased with the overall service.”

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Posted 9 years ago

Hi Karen! Great! So happy to hear you are pleased with your order!

Posted 9 years ago

“I am very satisfied with the goods i get and they are in very good condition, and the service is excellent, what more does a person need Henry Dinnage”

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Posted 9 years ago

Hi Henry! Cheers, your feedback means alot! Thank you :)

Posted 9 years ago

“Reliable order fulfilment but 2-10 day order fulfilment process could be dramatically improved assuming advertised SKU's are in fact ex stock”

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Posted 9 years ago

Hi Jeremy! We have the 2 - 10 day order time in place as sometimes people may order large numbers of the same plant so we need to re-order it. 90% of our orders go out the same day or next day but we cannot guarantee that larger orders can be filled that quickly! Glad to hear you were satisfied overall though!

Posted 9 years ago

“I have been buying plants and garden accessories from Johnstown Garden Centre for a number of years. They are lovely people to deal with. The plants are of high quality, very well packaged and always arrive in excellent condition. I look forward to dealing with this centre in the future. PMcD Dun Laoghaire”

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Posted 9 years ago

Hi Pat Thanks so much for your kind feedback! It is very much appreciated!

Posted 9 years ago

Johnstown Garden Centre is rated 4.8 based on 4,232 reviews