Johnstown Garden Centre Reviews

Name: Johnstown Garden Centre
Rating: 4.80

4.8 Rating 4,231 Reviews

96 %

of reviewers recommend Johnstown Garden Centre

Company Reviews

Questions

Metrics

4.8

Based on 4,231 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

045879138

Write Your review

Tell us how Johnstown Garden Centre made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They were very kind and very helpful”

Helpful Report

Posted 6 years ago

Appreciated Donal

Posted 6 years ago

“Really easy site to use, item arrived very well boxed and fast, will definitely use again”

Helpful Report

Posted 6 years ago

Thank you Martin

Posted 6 years ago

“This was my first order from Johnstown, i was very happy with the plants I received, excellently packaged,and healthy plants , I look forward to ordering again from them, good to see a selection of geraniums,hope they increase their selection.”

Helpful Report

Posted 6 years ago

Thank you David, many more geranium being added as they become available

Posted 6 years ago

“I ordered different plants off another website at the same time. The difference was substantial. Your packaging was superior, all plants were labelled and the quality of the plants was also better.”

Helpful Report

Posted 6 years ago

Thanks Philip, very nice to hear!

Posted 6 years ago

“Easy to use website. Plants arrived in perfect condition. Value for money”

Helpful Report

Posted 6 years ago

Thank you Frank, Appreciated

Posted 6 years ago

“Very timely, and working really well”

Helpful Report

Posted 6 years ago

Thank you Patrick

Posted 6 years ago

“Great choice, good prices and fast delivery service. The online chat is also very helpful”

Helpful Report

Posted 6 years ago

Cheers Dawn

Posted 6 years ago

“Print service”

Helpful Report

Posted 6 years ago

Thanks

Posted 6 years ago

“Very good and prompt service.”

Helpful Report

Posted 6 years ago

Thanks so much!

Posted 6 years ago

“Correct Order arrived on time, quality produce”

Helpful Report

Posted 6 years ago

Thanks very much Vincent!

Posted 6 years ago

“:-) I'm in love with my Aloe Vera plant.”

Helpful Report

Posted 6 years ago

Enjoy Isadora, many thanks

Posted 6 years ago

“My order took 2 weeks to arrive, 3 plants were missing. There was NO invoice or delivery note in the boxes or on the outside of the parcel to explain. As it was 7pm I emailed query to the email address in website, eventually received reply advising 3 plants out of stock and value refunded to my card. Considering 2 weeks wait why was I not advised sooner that these plants were not available I would have chosen something else.”

Helpful Report

Posted 6 years ago

Hi Anne, for the 2 weeks, we were trying to source the plants for you, but they were unavailable from grower after grower. This is what caused the delay.

Posted 6 years ago

“Great prompt online service.”

Helpful Report

Posted 6 years ago

Thanks Aisling, much Appreciated.

Posted 6 years ago

“Perfect online sales and expertise. Delivery efficient”

Helpful Report

Posted 6 years ago

Thank you Claire

Posted 6 years ago

“My roses arrived in perfect condition and they look so healthy, I am looking forward to them flowering this summer. The trees I bought last autumn also arrived in perfect condition. Thank you so much.”

Helpful Report

Posted 6 years ago

Cheers Rosemary!

Posted 6 years ago

“Easy to order and quick delivery !”

Helpful Report

Posted 6 years ago

Thanks Gareth !

Posted 6 years ago

“Well chosen purchase by staff member, Shirley. Beautifully packaged and arrrived within a few days of ordering.”

Helpful Report

Posted 6 years ago

Enjoy Bairbre, thank you

Posted 6 years ago

“Great service. Order arrived promptly and very well packaged. Very pleased as always and will continue to be a customer of Johnstown Garden Centre.”

Helpful Report

Posted 6 years ago

Many thanks Anna

Posted 6 years ago

“Johnstown Garden Centre made me happy with one part of my order and unhappy with the second part of my order. The laurels were great but the three hazel trees which cost over €22 each are only ten inches tall which in my book are saplings. On the sales pitch it states that I should expect truffles within five years. That’s a complete and utter joke as in five years the trees will still be classed as juvenile. I was extremely disappointed to be conned like this and would never buy before I see again from Johnstown Garden Centre.”

Helpful Report

Posted 6 years ago

Thank you for your review. With regard to the truffle trees that you have received, the truffle is a fungus that lives in a symbiotic relationship within the root system of the hazel plants and although the hazel plants are still young it will not alter or effect the development of the fungus (truffles) below the soil surface. As long as the plants are cared for correctly they will produce truffles within the 5 year time frame or possibly before. Many of our customers have reported great success with this product. The Hazel trees themselves, which is a wild variety of hazel are very fast growing and reach maturity quite quickly. If left un-coppiced they can begin to produce nuts within 3-5 years, and this is a wonderful bonus as you will be able to harvest both truffles (from below the soil surface) and hazel nuts from the tree itself.

Posted 6 years ago

Each of these trees are also individually DNA tested to ensure that the truffle is present there. This is an expensive process. The trees are sourced from the world expert on truffle trees, Dr. Paul Thomas himself. He has worldwide success with commercial plantations of truffle trees. The cost of his trees in UK are £34.95 each, so our trees represent very good value indeed and we have sold many 100's of these that are now starting to produce truffles

Posted 6 years ago

“Great service and extremely helpful staff”

Helpful Report

Posted 6 years ago

Thanks for the review Helen.

Posted 6 years ago

Johnstown Garden Centre is rated 4.8 based on 4,231 reviews