Hi Raymond,
Thank you for your review! We’re glad to hear that you found the questionnaire easy to fill in. The agreement is always visible before signing, and it’s important that the no win, no fee agreement is fully reviewed prior to signing. We’re not sure how this might have been missed, but if you have any concerns or questions about the terms, we recommend reaching out to the law firm handling your claim. We wish you the best with your claim!
Warm regards,
The Join the Claim Team
Hi Rodney,
Thank you for your review and for sharing your feedback. We understand that some of the questions might have felt a bit repetitive, and we appreciate your patience with that. Since you’ve already signed up, we wish you the very best with your claim! If you need any further assistance, feel free to reach out.
Warm regards,
The Join the Claim Team
Hi Diane,
Thank you for your review! We're glad to hear that you found the support and instructions clear, especially as IT skills can sometimes be a challenge. We’re here to help every step of the way. We wish you the best with your claim!
Warm regards,
The Join the Claim Team
Hi Claire,
Thank you for your review! We're glad to hear that you found the process quick and easy. Making things as smooth as possible is exactly what we strive for. We wish you the best with your claim!
Warm regards,
The Join the Claim Team
Hi Thomas,
Thank you for your review! We're glad to hear that everything has been very easy for you so far. We aim to keep the process smooth and simple. We wish you the best with your claim!
Warm regards,
The Join the Claim Team
Hi Adam,
Thank you for your review! We're glad to hear that you found the form nice and easy to complete. Making the process straightforward is what we aim for. We wish you the best with your claim!
Warm regards,
The Join the Claim Team
Hi Joella,
Thank you for your review! We're glad to hear that you found the process simple to use. Providing an easy and straightforward experience is exactly what we strive for. We wish you the best with your claim!
Warm regards,
The Join the Claim Team
Hi Brenda,
Thank you for your review! We understand that the data breach happened over a year ago, but we're glad to see you're taking action now. If you have any concerns or need updates, please feel free to reach out. We wish you the best with your claim!
Warm regards,
The Join the Claim Team
Hi Andrew,
Thank you for your review! We're glad to hear that you found the forms no-nonsense and easy to use. Keeping things straightforward is exactly what we aim for. We wish you the best with your claim!
Warm regards,
The Join the Claim Team
Hi Johan,
Thank you for your review! We're glad to hear that you found the claim booking process very efficient. Providing a smooth and seamless experience is what we aim for. We wish you the best with your claim!
Warm regards,
The Join the Claim Team
Hi Anthony,
Thank you for your review! We're glad to hear that you're happy with the process so far. We wish you the best with your claim!
Warm regards,
The Join the Claim Team
Hi Neal,
Thank you for your feedback. We're sorry to hear that you had difficulty with the barcode scanner during the ID verification process. In some rare cases, when the electoral check fails, we need to confirm ID in order to join the group action claim. We understand how frustrating this can be and apologise for any inconvenience caused.
If you'd like further assistance, please don’t hesitate to reach out, and we’ll do our best to help resolve this issue for you.
Warm regards,
The Join the Claim Team
Hi Malcolm,
Thank you for your review! We're glad to hear that you found the process easy to do. Providing a smooth and straightforward experience is exactly what we aim for. We wish you the best with your claim!
Warm regards,
The Join the Claim Team
Hi David,
Thank you for your review, and we’re sorry to hear about the frustration you’ve been experiencing. Since you’ve already joined the data breach claim, we recommend contacting the law firm handling your case for an update. They’ll be able to provide you with the latest information and ensure everything is progressing. We understand how important this is for you, and we’re here to support you where we can. Please feel free to reach out for any further assistance.
Warm regards,
The Join the Claim Team
Hi Julie,
Thank you for your review and for bringing this issue to our attention. We apologise for the mix-up with the vehicle details and will look into it on our end. In the meantime, we recommend contacting the law firm handling your claim to update the information directly. They’ll be able to ensure everything is corrected for your case. Please let us know if you need any further assistance!
Warm regards,
The Join the Claim Team
Hi Sonia,
Thank you for your review! We understand that technology can sometimes be challenging, but rest assured, you are in safe hands with the regulated law firm handling your claim. If you have any concerns or need assistance, feel free to reach out—we’re here to help guide you through the process.
Warm regards,
The Join the Claim Team
Hi Joseph,
Thank you for your review! We're glad to hear that the process has been really straightforward so far, especially since admin tasks aren't your favourite. Making things simple and hassle-free is what we aim for. We wish you the best with your claim!
Warm regards,
The Join the Claim Team
Hi Eve,
Thank you for your review! We're glad to hear that you found the claim process easy. We're hopeful for a successful outcome too, and we wish you the best with your claim!
Warm regards,
The Join the Claim Team
Hi Anne,
Thank you for your review! We're glad to hear that you found the application process easy. Making things straightforward and accessible is what we aim for. We wish you the best with your claim!
Warm regards,
The Join the Claim Team
