“In today’s world of terrible customer service, Jones Sports bucks that trend. I called about a late shipment, an actual person picked up the phone and without several “hold on need to transfer you” solved my issue! Bravo to all at Jones!”
“Jones Sports Co. goes above and beyond any expectation that a consumer or golf enthusiast could ever have. The quality, the service, the culture, the community. I’ll forever be a life long supporter”
“Awesome customer service, speedy response but overall a little disappointed with the quality. Coming from an outgrown Taylormade bag I bought a new jones bag and within 8 weeks or so the strap started to tear and I reported it and like I said great customer service and was replaced but the replacement not easy to swap out and has no branding on the strap like the original that I loved.”
“Jones Sports Co. has been a staple in my golf gear and attire for over a year now. I love the classic look and modern design blend of all their products that I have bought. Customer service is excellent, and their newsletter has given me the opportunity for some great deals. I could not be happier with this company!”
“Jones makes the best equipment in golf hands down. After purchasing the Trouper R last year, I picked-up an A2 back pack this year. If you want quality stuff that doesn't look like every other bag out there, gety yourself something from Jones.”
“I bought the moon gray trouper 3.0 with a fern colored grip handle. It's a nice bag. I would like to see zipper pulls available in fern to match the grip”
“I was a caddy at my local country club in Erie, PA about 35 years ago. I have great memories of these classic bags and appreciated the light weight as we carried 2 bags. Love an AMERICAN Co and the bag is high quality/super attractive! Thanks Jones Sports!!”
“The bag quality and function are amazing. First bag I’ve bought and I am very happy with the purchase. Just the right room in pockets, cooler pocket is clutch. The straps are comfortable to, I’ve carried one 9 holes round and one 18 hole round so far. Back was in good shape. Straps take some getting used to but they’re comfy. Customer service is also great, asked for a spare clip to make my strap easy to remove for cart rides and they got back to me quickly and agreed to send a clip.”
“I’m truly impressed with the quality of Jones products. I purchased both a Rover Series and a Player Series, and I couldn’t be happier. The personalization was spot-on, and the shipping was incredibly fast. Thank you for such excellent service!”
“Great overall carry bag. The only reasons it’s not 5 stars is there’s easy lost opportunity to have a slim full length pocket, no top handle, and some cheapish plastic components. It’s perfect for a weekly carry at the home course but I wouldn’t bring it on a golf trip where I might want to bring more stuff and have greater convenience and robustness.”
“Purchased a golf bag for a Xmas gift at full price and 2-3 weeks later the item was offered at 40% off. I called and was unable to receive a refund for the difference but was offered other less options. I would have preferred a refund. I would also like to say that your representive was very polite.”
