JoySwag.com Reviews

Name: JoySwag.com
Rating: 4.37

4.4 Rating 231 Reviews

82 %

of reviewers recommend JoySwag.com

Company Reviews

Questions

Metrics

4.4

Based on 231 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email

Visit Website

Email:

support@joyswag.zendesk.com

Write Your review

Tell us how JoySwag.com made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

JoySwag.com 1 star review on 20th July 2022

Chantel Hill

JoySwag.com 5 star review on 18th November 2020

Tiffany Martin

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Got my Sharpie paints in a fairly, timely manner and they were sealed and work great!”

Helpful Report

Posted 3 years ago

“Beautiful Baume Mercier watch! Trustworthy sellers & swift delivery. I would order my next watch from them again. Thank you.”

Helpful Report

Posted 3 years ago

“I got exactly what I ordered in record time. Joyswag support was super nice and helpful in letting me know when to expect my order.”

Helpful Report

Posted 3 years ago

“Never received pocket watch. 8722 Becker Lane Apt 104 Delmar Md 21875”

Helpful Report

Posted 3 years ago

“Slightly rocky experience, but JoySwag worked with us to identify a replacement item.”

Helpful Report

Posted 3 years ago

“Right item but wrong color sad face”

Helpful Report

Posted 3 years ago

“The watch was just as described, in working order and shipped in a timely fashion. Would order from them again.”

Helpful Report

Posted 3 years ago

“Ordered eyeglasses for my wife from Joy Swag. Great glasses at more than half the price anywhere else. Great job Caleb and excellent communication.”

Helpful Report

Posted 3 years ago

“Mad potential, but needs some work... will check back.”

Helpful Report

Posted 3 years ago

“The product is fantastic. However shipping process was too long.”

Helpful Report

Posted 3 years ago

“I have tried to contact you guys five times with emails and calls and I have yet to get any response back. I understand we’re in a pandemic but somebody has to be watching the phones or email for the business. I am still waiting for my order that is been placed almost a month ago”

Helpful Report

Posted 3 years ago

“I am very happy with my order. It seems like JoySwag is a small shop, and I strongly encourage everyone to support this company and other small shops. Remember that their delivery speed is slower that those monoliths out there, so just be patient. I guess the delay was due to the horrid winter weather in January 2021.”

Helpful Report

Posted 3 years ago

“Product as described. Very happy. Thank you.”

Helpful Report

Posted 3 years ago

“Label created but package never shipped. Finally received package 1 month after placing order. Won’t buy from JoySwag again!”

Helpful Report

Posted 3 years ago

“Ordered 2 frames first online in January 25th, no sign of delivery even after 3 weeks. The amount of time I have spent on follow up is completely unreasonable. I requested for refund, which is also taking time. The only reason I am happy to give one star is that customer service is constantly willing to help, but with no resolution whatsoever and constantly missing all their ETAs for resolution. ****************************************** Updating the rating to 2 stars since customer care was very helpful to issue a partial refund for one item which could not be delivered. I had to escalate this through PayPal in order to have a resolution of this case.”

Helpful Report

Posted 3 years ago

“I would gove no star if I could! They haven’t shipped the item that I have purchased 2 weeks ago. They send you a tracking number the next day but never actually ship your purchased item. I tried to contact them multiple times through emails and call and no luck so far. Very disappointed!”

Helpful Report

Posted 3 years ago

“Got what I ordered in time for Christmas. Happy bunny!!”

Helpful Report

Posted 3 years ago

“Item was backordered and a refund was issued.”

Helpful Report

Posted 3 years ago

“Nice watch, delivered on time by trustworthy company”

Helpful Report

Posted 3 years ago

“Last week I received a pair of genuine Tag Heuer sunglasses which I initially had an issue with. I have been in contact with Joyswag and I am pleased to say that they are right on it and are addressing my concerns. From a satisfied customer.”

Helpful Report

Posted 3 years ago

JoySwag.com is rated 4.4 based on 231 reviews