JR Jewelers Reviews

Name: JR Jewelers
Address: 2756 NE 34 Street, Fort Lauderdale, Florida
Rating: 4.97

5.0 Rating 90 Reviews

100 %

of reviewers recommend JR Jewelers

Company Reviews

Metrics

Info

5.0

Based on 90 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

9544925050

Email:

robert@jrjewelers.com

JR Jewelers 5 star review on 25th October 2022

Renato Rocha

JR Jewelers 5 star review on 22nd July 2021

Anonymous

Anonymous // 01/01/2019

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“Josephine -- you were professional once again”

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Posted 5 years ago

James: It has been a pleasure doing business, and we appreciate your kind comments! Please keep us in mind if you need anything else in the future. Josephine & Robert

Posted 5 years ago

“I contacted JR Jewelers by phone because I needed to replace my wedding band, as the original (from 29 years previous) had grown too tight. I had found them on the internet, and they showed my original Artcarved ring on their web site, at a great price, but not in my size. I spoke to both Bob and Josephine, and you could not ask for kinder, more helpful people. They did not have my size, but volunteered to contact Artcarved on my behalf, and somehow convinced Artcarved to make (yes, make - Artcarved didn't have my size available, either) a ring for me. Their follow up contacts were equally kind, and the ring arrived a month later. This kind of customer service is all too rare nowadays; you can tell they really love what they do. What a genuinely enjoyable experience! I would give them more than five stars if that were possible.”

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Posted 5 years ago

“Perfect ring, outstanding communication, and exceptional customer service! Thx for everything.”

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Posted 5 years ago

“Perfect service and prompt shipping. Very happy with my purchase”

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Posted 5 years ago

“Service was excellent! They were very helpful and polite to all my questions. Yes, I would purchase from them again.”

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Posted 6 years ago

“Nice delivery time”

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Posted 6 years ago

“Simply said... we knew what we wanted ordered it and received it! Thank you JR Jewelers for helping make our wedding experience even more simple!!! My soon to be husband loves it!”

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Posted 6 years ago

“Excellent service. The ring came in but the size is a little bit too large. They are glad to have it to resize it for me. Plan to ship it back for resizing. I love the ArtCarved WaveCrest ring. And I am well pleased with their service.”

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Posted 6 years ago

“Very satisfied with our rings.”

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Posted 6 years ago

“I needed to replace my husband's wedding band. I found the exact ring for a much lower price than other jewelry stores. Customer service is excellent.”

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Posted 6 years ago

“Beautiful!!! Love it!”

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Posted 6 years ago

Dear Kandi: Thank you for your kind review; our aim is always to please our clients! We are glad you love your new ring, and hope it brings you many years of happiness. Bob & Josephine

Posted 6 years ago

“I live in rural Tx. So fine jewelry is hard to come by. Even more difficult, is finding someone that is experienced in jewels. I purchased my wedding ring from JR's. Bob nailed my ring size while not even being present! There were absolutely no problems with delivery. The ring was beautiful and true to the photos. Most of all Bob was a true gentleman and made my experience a perfect "10"! Appreciate you Bob!”

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Posted 6 years ago

Jeremy, I am so glad I could help make this a positive experience for you. Thank you for your favorable review! Bob

Posted 6 years ago

“My wife lost her engagement ring when she was pregnant and I wanted to replace it. Unfortunately I didn't have the money that I spent the first time. Found this place online but was a little skeptical buying an engagemenet ring online. Called to get some information and get a feel for the company. They are extremely nice and easy to contact. Small business type feel. Even worked with me to ship my ring a different method to get it sooner. My wife was extremely happy with the ring. She couldn't believe it looked exactly like the one she lost. She actually thought I found it at first. I will definitely be coming back to buy other items in the future. Save some money and buy your jewelry here. This place is AWESOME!!! Thanks JR!!!”

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Posted 6 years ago

Dear Luther: thank you so much for great review! It was also a pleasure for us to do business with you.

Posted 6 years ago

“My wife lost her engagement ring because of the aging of her hands. I had given it to her 65 years ago. That anniversary is March 12. The ring arrived, finally, on the 9th. (I think the USPS had misplaced it.) I appreciate the effort you took to comply with my request for a "plain brown wrapper." She was completely surprised and happy, so am I.”

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Posted 6 years ago

It was a pleasure doing business with you James. Thank you for your positive review! Bob & Josephine

Posted 6 years ago

“Buying jewelry online?? I was skeptical at first, but the price was great. When I called JR was very responsive and able to tell me everything I needed to know about my ring. Once I received my wedding band, I couldn’t stop smiling, it’s a great ring that I’m even more proud to wear because it looks great. I would definitely buy from JR Jewelers in the future.”

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Posted 6 years ago

Thank you so much for your positive review! Enjoy your beautiful ring! We value your business. Josephine & Robert

Posted 6 years ago

“I purchased earrings from JR Jewelers. Initially they did not come as quickly as I thought but I called and spoke to one of the owners and he was incredibly kind and helpful and figured out exactly when my earrings shipped. The prices at JR are very competitive and I would certainly return to this site to purchase jewelry in the future!”

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Posted 6 years ago

Thank you so much for your positive review, we value your business. Josephine & Robert

Posted 6 years ago

“JR Jewelers followed up with Artcarved on the status of the ring I ordered without my having to call them and then promptly sent it to me once they received it from the manufacturer so I would have it by Christmas.”

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Posted 6 years ago

Thank you for your positive review! Bob & Josephine

Posted 6 years ago

“I purchased a bracelet from JR Jewelers on line. When I received it, it was not appropriate because it was too small. JR Jewelers exchanged it for a different bracelet that I am very pleased with. The whole process was efficient and pleasant. This is an excellent company that puts customer service first.”

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Posted 7 years ago

Thank you so much for the positive review, Rosemary. We appreciate your business! Bob & Josephine

Posted 7 years ago

“I ordered my wedding band off their website, and had it shipped to a different state. They kept me in the loop through the whole process. It definitely made the process less stressful because of the great communication.”

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Posted 7 years ago

Thank you so much for the positive review, Amanda. We appreciate your business! Bob & Josephine

Posted 7 years ago

“I purchased a necklace with pendant that I was seconds away buying from Bloomingdales but it was out of stock before I could complete the purchase. Good thing because JR was less expensive. I am familiar with them as I lived in FL for twenty years. They took a little long to ship but once they did I received it quickly. The necklace was knotted and had to use a needle to untangle it. Other than that very happy with my purchase.”

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Posted 7 years ago

Hello Holly: Thank you for your comments; we aim to improve in what we do. I am glad that you are happy with your purchase. Enjoy your beautiful necklace! Josephine

Posted 7 years ago

JR Jewelers is rated 5.0 based on 90 reviews