Judaica.com Reviews

Name: Judaica.com
Address: 6856 Eastern Ave NW #206, Washington DC
Rating: 3.86

3.9 Rating 303 Reviews

71 %

of reviewers recommend Judaica.com

3.9

Based on 303 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 70%
Customer Service
Communication Channels	Email, Telephone, Live Chat

Visit Website

Phone:

1-888-765-5620

Email:

help@judaica.com

Location:

6856 Eastern Ave NW #206
Washington DC
20012

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“There was a discount on all Haggadahs on the site but it was not applied in my shopping cart. I sent several messages but received no response re the discount. I was disappointed about this. Also the Animated Haggadah I ordered seems like a very old copy. If this is all you have I feel I should be informed of the condition before I pay full price for something.”

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Posted 7 years ago

“The order came so fast! I needed it for Passover, and it came on time!”

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Posted 7 years ago

“Not really that happy. I ordered several products that all arrived in 1 box, which is great. But, each product should have been packaged more carefully. The Miriam's cup that I ordered was haphazardly rolled in bubble wrap. It should have been wrapped much more carefully and in its own box. The chocolate frogs that I ordered were just tossed into the box. They should have been wrapped as an individual food product. Should I go on?”

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Posted 7 years ago

“I ordered 5 passover mini fruit slices Item 15398 and got none of them even though there should have been plenty of room in the box. Could they be in a separate box? I do not know but the bill of lading in the box includes them and we are now five days before the seder.... I did get the 5 chocolate frogs and the 5 bedikas chametz kits and the Pewter matzah plate is nice. It would have been "very good" if I had gotten everything that was ordered especially as no grocery stores in a reasonable radius have any of the specialty Passover items.”

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Posted 7 years ago

“I was very surprised at how quickly I my order was received. I haven't tried the candy yet as it is for Passover but it looks good. I would order from you again.”

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Posted 7 years ago

“A beautiful well made Tallit. couldn't be happier. Thanks”

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Posted 7 years ago

“Great store! Ordered several items for Passover. Everything was shipped timely and received quickly! Great email communication.”

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Posted 7 years ago

“I am very disappointed: We purchased from you 2 framed paintings of Jerusalem as gifts. There were actually two choices of backgrounds, gold and green. We specifically requested the green background, When our order arrived though the attached invoice listed the background as green, both paintings were gold. When my wife called to complain, she was told that a customer service rep would be getting back to her. No one ever has.”

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Posted 7 years ago

“Had options for all items I was searching”

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Posted 7 years ago

“Ordering was easy and Judaica was responsive when I had a question. I haven't received the shipment yet, so I can't comment on the shipping or stays of the shipment when it arrives.”

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Posted 7 years ago

“Ordered a gift for a friend's wedding. It is beautiful!”

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Posted 7 years ago

“We love the Almond Kisses! Will definitely order again! Thanks”

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Posted 7 years ago

“It's been 14 days and I still can't get a tracking number or delivery date on my Weddung Glass... the wedding is in two weeks... looks like I'll be canceling... AWEFUL CUSTOMER SERVICE”

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Posted 7 years ago

“I cannot say as so far have not received the goods”

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Posted 7 years ago

“The Pesach products enhance our grandchildren's celebration of the holiday. Thank you. Excellent products.”

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Posted 7 years ago

“Was very disappointed on 2 issues. When the chocolates frogs arrived, they came in crumbly, some broken and old. Alot of money for $27. The green frogs were nothing even close to the dark green in your web photo. Dare I say, they are more of an Easter green color. A bit embarrassing for Passover. One bigger issue was that I was paying shipping for UPS. That would have been fine, but you are not truthful as they arrived USPS. That is the postal office. When I got my tracking #, I called UPS and they were the ones that said it's not UPS #. That is called not being truthful on your web site. I am paying double for shipping. Your website clearly states you ship UPS. I have shopped Judaica in the past, but will choose not to any more, as it it fairly obvious you don't observe good customer ethics.”

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Posted 7 years ago

“You sent me only 1 of the 6 Seder plates for which I paid.”

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Posted 7 years ago

“Never have I ever encountered so many lies in one transaction. THE WORST customer service!”

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Posted 7 years ago

“Beautiful. We love that it's made in Jerusalem in addition to the lovely colors and design.”

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Posted 7 years ago

“Your shipping address didn't match my receipt and I had problems with delivery. Still don't have my Haggadah that I need for Passover :(”

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Posted 7 years ago

Judaica.com is rated 3.9 based on 303 reviews