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Judaica.com Reviews

3.9 Rating 303 Reviews
71 %
of reviewers recommend Judaica.com
3.9
Based on 303 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 78%
Accurate And Undamaged Orders
Greater than 70%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Read Judaica.com Reviews
Visit Website

Phone:

1-888-765-5620

Email:

help@judaica.com

Location:

6856 Eastern Ave NW #206
Washington DC
20012

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Anonymous
Anonymous  // 01/01/2019
The service was wonderful but I didn't know it has embroidered the David's Star it was not originally in the Tallit. I prefer one without David's Star for that reason I want to changed it. Shalom
Helpful Report
Posted 7 years ago
Very happy with the items purchased. I get the ten plaque masks from you every year and the children who attend the Seder love them.
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Posted 7 years ago
Got my order in record time! And the hagaddahs I purchased cost a third of what they were on the other websites.
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Posted 7 years ago
I ordered two naming certificates, but gave you the designed an order for only one. I noticed it and had her call you to correct it. But this shouldn't have happened in the first place. I had planned to give them as presents on a specific date, but that wasn't possible.
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Posted 7 years ago
I ordered this wedding glass on a Monday and received it on Friday. The glass was wrapped up to protect its fragility so I did not unwrap it. The wedding isn't until April so I would not know about the quality as of today.
Helpful Report
Posted 7 years ago
I ordered this wedding glass on a Monday and received it on Friday. The glass was wrapped up to protect its fragility so I did not unwrap it. The wedding isn't until April so I would not know about the quality as of today.
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Posted 7 years ago
I love all of the products by artist Betsy Teutsch. Her work is beautiful. the porcelain "tree of life" matzah plate is just beautiful.
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Posted 7 years ago
I was very please with my purchase and I received it very quick
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Posted 7 years ago
Very pleased with the online shopping experience and customer service. My items were backordered so there was a slight delay but was very pleased with how responsive customer service was to keep me informed on the status of my order. The website has a nice selection of products and I will not hesitate to shop again with Judaica.com.
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Posted 7 years ago
Oil candles working fine.
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Posted 7 years ago
Everything was good EXCEPT the order dept. did not get the word that a specific featured item was discounted! I had to call & explain to C.S. who checked and they were told that billing was not aware of it. I was finally called back & was told that yes it was offered as a special & I would get the discount. It was for wine & Truffles chocolate. Not good! If your going to have a promotion, all concerned about should be notified before its offered for sale to the public. Rafael M. Herman, Jacksonville, FL
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Posted 7 years ago
I bought three electric memorial candles for my family. I tested one and It works and it looks nice.
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Posted 7 years ago
I bought three electric memorial candles for my family. I tested one and It works and it looks nice.
Helpful Report
Posted 7 years ago
I bought three electric memorial candles for my family. I tested one and It works and it looks nice.
Helpful Report
Posted 7 years ago
We never received the package. Please refund my credit card for the full amount.
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Posted 7 years ago
Great site. Ordered a Rosenthal breaking glass in purple. Very nice looking product, fast delivery. Overall very good and easy experience.
Helpful Report
Posted 7 years ago
Products were fine and pricing was good. It was odd, when I ordered I rec'd an email that said I'd be notified when it shipped out. After 10 days I did not receive notice. We sent numerous emails and tried to call to speak to someone but no one answered calls or emails. Finally, weeks after the order, and calling and emailing repeatedly, the shipment went out. I got the items and everything was fine. Just a strange way to do business.
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Posted 7 years ago
The product offering is extensive and the items are beautiful and reflect Judaism in every piece. To match that, the customer service is excellent! Gittel was so responsive to my questions/issues and made the whole online ordering experience painless. I would recommend (& have already done so) this site to anyone looking for a meaningful Jewish gift.
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Posted 7 years ago
Was more than I expected. Accurately written, beautiful design. Thank you!
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Posted 7 years ago
Happy with product. Just a little too long delivery time. Had to call to find out why the delay. The item had to be restocked. I felt company should have notified me via email about the delay.
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Posted 7 years ago
Judaica.com is rated 3.9 based on 303 reviews