Judaica.com Reviews

Name: Judaica.com
Address: 6856 Eastern Ave NW #206, Washington DC
Rating: 3.86

3.9 Rating 303 Reviews

71 %

of reviewers recommend Judaica.com

3.9

Based on 303 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 70%
Customer Service
Communication Channels	Email, Telephone, Live Chat

Visit Website

Phone:

1-888-765-5620

Email:

help@judaica.com

Location:

6856 Eastern Ave NW #206
Washington DC
20012

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the stuff...... but it was a pain getting it through Canadian customs”

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Posted 7 years ago

“There was absolutely NO communication about my order aside from having received it. I called multiple times to ask about the order, was put on hold for an hour, and then directed to a voicemail box after being on hold. No one replied to my voicemails. Despite my ordering my son's Tallit for his bar Mitzvah a month before his service, the Tallit came literally the day before. I would NOT order from this company again.”

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Posted 7 years ago

“This was our first order and we were extremely pleased with the ease of ordering and the quick delivery.”

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Posted 7 years ago

“Your products are good ,your shipping charges are high..”

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Posted 7 years ago

“Just want to say thank you and I really enjoy your product Hopefully in the future I would keep buying more stuff from your ajudaica. Com”

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Posted 7 years ago

“I called a couple of times and the lady responding was very polite and patient with me! My order has been received in good and timely order.”

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Posted 7 years ago

“Always helpful”

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Posted 7 years ago

“I'm a returning buyer & this time purchased two basic/simplified Haggadahs for Passover Seder. The items arrived on time, well packed & undamaged. This site is easy to navigate & check out is easy-peasy!”

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Posted 7 years ago

“Was told item I ordered was IN STOCK Three weeks later when I called about my order was told they were waiting for item to be delivered to them NO ONE contacted me throughout the 3 weeks to inform me my gift was not being sent in a timely manner. Doubt whether I shall place another order. Please remove me from your email”

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Posted 7 years ago

“I both recommend this product, and have only praise for the reliability of Judaica.com. The scored glass had beautiful colors and even though it was a holiday weekend, their website asked when I needed it, and it was on my doorstep that morning. I have ordered several items from Judaica.com over the years, and they have never disappointed me. They are a trustworthy company to work with. Thank you, Judaica.com. I also like to add to my reviews that I have not been paid for this review and I did not receive any discount on the product, so that you, the reader, will know that this review is honest.”

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Posted 7 years ago

“lovely person.”

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Posted 7 years ago

“My mezuzah case by Michal Golan is a work of art. It is just beautiful and I am deciding which doorway to hang it on as I want everyone who enters my home to see it. God bless. Lois Spinelli”

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Posted 7 years ago

“I was disappointed that I had to follow up several times regarding shippment of my item. I understand that it was the artist who was delinquent but I would have appreciated having feedback about the delay directly from Judaica.com”

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Posted 7 years ago

“The prayer book I ordered was out of stock and I was unaware of this at the time I ordered the book. Even though payment was made promptly, I waited two weeks for delivery. I called to find out why I had not received the book and staff was very courteous and helpful. In the future, you may consider notifying customers when an item is out of stock.”

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Posted 7 years ago

“One of the products, made f glass came broken. However, when I called customer service, Gittel was so helpful and sent out a new product immediately without cost r shipping charge. I call that excellent service. Thank you.”

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Posted 7 years ago

“Online chat was very helpful in sending a link exactly to the item I wanted. Courteous and efficient. Excellent to do business with.”

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Posted 7 years ago

“My order arrived quickly”

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Posted 7 years ago

“Wonderful company! Excellent products and service!”

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Posted 7 years ago

“i ORDERED A BREAK GLASS FOR MY SON'S WEDDING. IT ARRIVED VERY QUICKLY AND IS BEAUTIFUL. IT DOES NOT FIT INTO THE BAG AND THEREFORE, WE WILL WRAP IT IN A NAPKIN AND HOPE THE SHARDS DON'T GO ALL OVER. CAN'T WAIT TO SEE IT MADE INTO SOMETHING BEAUTIFUL THAT THEY WILL CHERISH FOREVER.”

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Posted 7 years ago

“I received an email letting me know that the wedding glasses (2) I had ordered were being shipped but there was not indication regarding the 3rd item I had ordered ( picture frame I ordered from artist Tamara Baskin.). I called customer service on Friday February 10th to request an update on the frame, was told that was being shipped direct from the artist and that I would get a return call about the status of the frame. I never received a follow up. The wedding is Saturday February 18th, and I still have no information on this piece. I have used this company before and never had issues, but I will question using them again.”

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Posted 7 years ago

Judaica.com is rated 3.9 based on 303 reviews