Jules B Reviews

Name: Jules B
Address: JulesB Head Office, Yellow Brick House, Newcastle United Kingdom, Newcastle upon Tyne
Rating: 4.83

4.8 Rating 8,202 Reviews

96 %

of reviewers recommend Jules B

4.8

Based on 8,202 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Jules B:

Jules B is an online fashion outlet supplying leading designer fashion labels all over the world, our online team provides a unique and exhilarating shopping experience that is second to none. We stock designer fashion labels including Paul Smith, Armani and Mulberry as well as exciting up-and-coming brands such as Twenty8Twelve and Toywatch.

Visit Website

Phone:

0191 2112331

Email:

customercare@julesb.co.uk

Location:

JulesB Head Office, Yellow Brick House, Newcastle United Kingdom
Newcastle upon Tyne
NE1 2TY

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery - noice packaging too”

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Posted 3 years ago

“Easy to use website, extremely fast delivery and item beautifully packaged! Would highly recommend”

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Posted 3 years ago

“Love how they came discreet thanks”

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Posted 3 years ago

“Saved £40 on this item using Jules B site. Other items are way cheaper for original brands. Unbelievable delivery times too. Will definitely be using this site again.”

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Posted 3 years ago

“Very pleased with purchase, lovely packaged . ,great company to deal with”

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Posted 3 years ago

“Excellent product best price and very quick delivery. Highly recommended”

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Posted 3 years ago

“Really cannot fault the service from Jules B. I ordered on Friday night and my coat was delivered on Sunday! It was well packaged and the returns process looked simple. 100% recommended”

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Posted 3 years ago

“Excellent”

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Posted 3 years ago

“Excellent no fuss service, items always received extremely quickly and well boxed / packaged”

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Posted 3 years ago

“Service from JulesB has been outstanding - free next day delivery and beautifully packaged in a box with lots of tissue paper. The return process was straightforward and free. The return was acknowledged promptly. The price was also the lowest I could find. Overall a fantastic service.”

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Posted 3 years ago

“The jacket arrived well packaged via special delivery as ordered. Will definitely use Jules B in the future and would happily recommend Jules B to family and friends.”

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Posted 3 years ago

“First time I used the company would for sure use again and recommend my family”

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Posted 3 years ago

“Very efficient service.”

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Posted 3 years ago

“Easy to order and arrived quickly.”

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Posted 3 years ago

“Very fast delivery no hassle at all”

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Posted 3 years ago

“Easy transaction, prompt delivery, packaging was great and product received in top condition”

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Posted 3 years ago

“I recieved a pair of boots which on arrival were scratched. I sent pictures to Jules b and was told they no longer had them in my size but i coud have a refund. I had hoped they might make more of an effort to find a pair from loakes as i was able to buy another pair within a day for my best man. I replied that i was saddened that they could not help and would probabaly not use them again for loake purchases, i recieved no reply. regards, Aidan.”

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Posted 3 years ago

Dear Aidan, Thank you for leaving your review. I am sorry to hear your experience with Jules B has not been a positive one. I understand you received some boots from us that were defective, this is not the standard of service we would want our customs to receive and I can only apologise for this. I am sorry to hear you were disappointed with the service you received. It is a longer process to contact our Loake supplier to replace the boots for you. It usually takes around 2-4 weeks for us to receive a replacement directly from the brand. Therefore, since you needed them urgently we issued you a refund in full and you were able to purchase and receive a new pair. Once again, please accept my apologies for this and for the inconvenience this caused you. I hope one day you will consider placing an order with us again so we can offer a more positive shopping experience. Kind regards, Jules B Customer Care Team.

Posted 3 years ago

“Not 5 stars due to colour being off but excellent service as always. Prompt and excellent delivery.”

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Posted 3 years ago

“Great next day delivery! Thank you!”

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Posted 3 years ago

“Jules B excellent. Ordering process smooth and easy and delivery also brilliant with beautiful box presentation. Would highly recommend.”

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Posted 3 years ago

Jules B is rated 4.8 based on 8,202 reviews