Jules B Reviews

Name: Jules B
Address: JulesB Head Office, Yellow Brick House, Newcastle United Kingdom, Newcastle upon Tyne
Rating: 4.83

4.8 Rating 8,202 Reviews

96 %

of reviewers recommend Jules B

4.8

Based on 8,202 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Jules B:

Jules B is an online fashion outlet supplying leading designer fashion labels all over the world, our online team provides a unique and exhilarating shopping experience that is second to none. We stock designer fashion labels including Paul Smith, Armani and Mulberry as well as exciting up-and-coming brands such as Twenty8Twelve and Toywatch.

Visit Website

Phone:

0191 2112331

Email:

customercare@julesb.co.uk

Location:

JulesB Head Office, Yellow Brick House, Newcastle United Kingdom
Newcastle upon Tyne
NE1 2TY

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great products and service at a great price in the sale!! Quality packaging as we have come to expect from JB.”

Helpful Report

Posted 2 years ago

Dear Philip, Thank you for taking the time to leave us a review. We are pleased to hear you are impressed with our competitive prices as well as our vast range of products. It's great that you are a regular shopper with us, so we hope we can continue this standard of service across all of your future orders. Kind regards, Jules B.

Posted 2 years ago

“Excellent service, good price”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave us a review. We are delighted to hear that you found the service excellent. Our team all across the board strive to ensure all customers have a great shopping experience with Jules B. We hope you'll be back again soon! Kind regards, Jules B.

Posted 2 years ago

“Love the shop, the clothes the staff make you feel very welcome, when you wear Julesb items you feel that little bit special and look great you get loads of comments and we all like complements, the staff have a good idea what would look nice on you and go out of there way to show other items without being pushy it’s quite a personal touch that you want to go back.”

Helpful Report

Posted 2 years ago

Dear Linda, Thank you for taking the time to leave us a review. We are delighted to hear you have had a great experience shopping in-store with Jules B. I have passed on your kind review to our team, as I am sure they will be pleased to hear this feedback. We hope to see you again soon! Kind regards, Jules B.

Posted 2 years ago

“Excellent service and wrapping as ever from Jules B!”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave us a review. It's great to hear you have continuously received excellent service from us at Jules B. Our team work hard to ensure all customers have a 5-star experience, so we're pleased this has been the case for you. We hope you'll be back again soon! Kind regards, Jules B.

Posted 2 years ago

“Great online shop never had any problems”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave us a review. We are delighted to hear you have always had a great experience shopping with Jules B. We hope to see you again soon so we can continue to offer a high standard of service for all of your future orders. Kind regards, Jules B.

Posted 2 years ago

“Great prompt service, excellent customer service”

Helpful Report

Posted 2 years ago

Dear Vanessa, Thank you for taking the time to leave us a review. We are delighted to hear you received prompt, excellent service with Jules B. Our team across the board work hard to ensure all customers have a positive shopping experience with us, so it's great you found this was the case. We hope we will see you again soon so we can continue to offer a 5-star service across all of your future orders! Kind regards, Jules B.

Posted 2 years ago

“Jules B have a great variety of products across many premium brands and they deal with your orders and occasional returns fabulously. Great place to shop!”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave us a review. We are pleased to hear you are impressed with our vast range, as well as our customer service. It's also great you have had no problems returning your order - we always try and make this process as easy as possible for everyone. We hope you'll continue to shop with us so we can continue to offer a 5-star experience for all of your future orders! Kind regards, Jules B.

Posted 2 years ago

“The item arrived promptly and was well packaged.”

Helpful Report

Posted 2 years ago

Dear Jane, Thank you for taking the time to leave us a review. We're glad to hear you received your goods promptly and beautifully packed. Our dispatch team always try and ensure orders can be processed quickly, but making sure they are gift wrapped perfectly. We hope you'll shop with us again soon! Kind regards, Jules B.

Posted 2 years ago

“Kept me up to date. Fast despatch and super quick delivery. Carefully and thoughtfully packaged. Right size box so handles not bet (hate that) and plenty of protective tissue. Excellent service.”

Helpful Report

Posted 2 years ago

Dear Joanne, Thank you for taking the time to leave your review. We are delighted to hear you have received excellent service. Our dispatch team work hard to ensure all orders are packaged both beautifully and securely, so it's great that your order arrived with you safely. We hope you'll be back again soon so we can continue to offer a 5-star experience! Kind regards, Jules B.

Posted 2 years ago

“Easy purchase, delivered on time, quality garment, definitely use again .”

Helpful Report

Posted 2 years ago

Dear Ian, Thank you for taking the time to leave us a review. It's fantastic to hear you had an overall great experience shopping with Jules B! We are pleased that you found the entire process straightforward and that you received your goods promptly. We hope you'll be back again soon so we can continue to impress you with our service! Kind regards, Jules B.

Posted 2 years ago

“Been shopping with Jules B for ages now and first class company. Items always come nicely packaged and quickly. Superb.”

Helpful Report

Posted 2 years ago

Dear Ronnie, Thank you for taking the time to leave us a review. We're delighted to hear you have consistently had a great experience shopping with Jules B. Our team packages and gift wraps all orders with care, so we are pleased you found this too. We hope we can continue to keep up the standard of service you have received for all of your future orders. Kind regards, Jules B.

Posted 2 years ago

“Good experience!👍”

Helpful Report

Posted 2 years ago

Dear Tuula, Thank you for taking the time to leave a review. It's great to hear you had a good experience shopping with Jules B! We hope you'll be back again soon so we can continue to impress you with our service. Kind regards, Jules B

Posted 2 years ago

“A great shop with great products, and my go to store on the internet for quality at great prices.”

Helpful Report

Posted 2 years ago

Dear David, Thank you for taking the time to leave us a review. We are delighted to hear Jules B is your go-to store! We take pride in our range of products and competitive prices, so we are pleased that you love this too. We hope you'll be back soon so we can continue to offer a 5-star service for all of your future orders! Kind regards, Jules B.

Posted 2 years ago

“Never disappointed with the service from JulesB fast , efficient delivery and returns, if needed, simple.”

Helpful Report

Posted 2 years ago

Dear Alison, Thank you for sharing your review with us. We are please you are happy with the service we give and that your item was just what you wanted. Kind regards, JulesB

Posted 2 years ago

“Fabulous range of designers, good quality stylish products and a good variety of offers topped by excellent customer service , quick deliveries and refunds”

Helpful Report

Posted 2 years ago

Dear Helen, Thank you for taking the time to review. We are delighted you are impressed with our service. Kind regards JulesB

Posted 2 years ago

“Always excellent service with friendly and helpful staff”

Helpful Report

Posted 2 years ago

Dear Mr Clark, Thank you for leaving a review. We are delighted that you have had the best experience with our service. We hope you will be back again soon. Kind regards JulesB

Posted 2 years ago

“Great service, dispatched quickly, arrived in good condition. Notification sent to inform of dispatch arriving on time.”

Helpful Report

Posted 2 years ago

Dear Shona, Thank you for leaving us a review. We are pleased to hear you had a seamless experience receiving your order. We hope you will be back again soon so we can continue to offer 5-star service. Kind regards, Jules B

Posted 2 years ago

“Sadly the beautiful shoes were too big, had to be sent back. However the whole process was very efficient and easy. Shoes arrived promptly and the return and refund procedure was simple and quick”

Helpful Report

Posted 2 years ago

Dear Customer, Thank you for taking the time to review. We're sorry to hear that the shoes were not quite right for you but we are delighted you are impressed with our service. Kind regards JulesB

Posted 2 years ago

“Very quick delivery and excellent service!”

Helpful Report

Posted 2 years ago

“Very helpful customer service Emma”

Helpful Report

Posted 2 years ago

Jules B is rated 4.8 based on 8,202 reviews