Jules B Reviews

Name: Jules B
Address: JulesB Head Office, Yellow Brick House, Newcastle United Kingdom, Newcastle upon Tyne
Rating: 4.83

4.8 Rating 8,202 Reviews

96 %

of reviewers recommend Jules B

4.8

Based on 8,202 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Jules B:

Jules B is an online fashion outlet supplying leading designer fashion labels all over the world, our online team provides a unique and exhilarating shopping experience that is second to none. We stock designer fashion labels including Paul Smith, Armani and Mulberry as well as exciting up-and-coming brands such as Twenty8Twelve and Toywatch.

Visit Website

Phone:

0191 2112331

Email:

customercare@julesb.co.uk

Location:

JulesB Head Office, Yellow Brick House, Newcastle United Kingdom
Newcastle upon Tyne
NE1 2TY

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A good service and prompt delivery. Very pleased with the T shirt and would recommend using Jules B for designer clothing.”

Helpful Report

Posted 2 years ago

Thank you for your review. We appreciate the positive feedback and we are glad you are satisfied with your item. Jules B Customer Care Team

Posted 2 years ago

“Quick delivery…. Great”

Helpful Report

Posted 2 years ago

Thank you for your review. We appreciate the positive feedback and we are glad you are satisfied with your item. Jules B Customer Care Team

Posted 2 years ago

“Great service. Arrived promptly. I like Jules B as it is easy to return, no messing.Refunds quickly.”

Helpful Report

Posted 2 years ago

Thank you for your review. We appreciate the positive feedback and we are glad you are satisfied with your item. Jules B Customer Care Team

Posted 2 years ago

“Prices are on a par with other retailers. Website is good and easy to navigate. Parcels came on time and well packed. Customer services were brilliant when I made enquiries. I think £2.50 returns fee was a little bit cheeky. I will continue to use them”

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Posted 2 years ago

“As I am not overly good with tech find your system very clear.”

Helpful Report

Posted 2 years ago

Thank you for your review. We appreciate the positive feedback and we are glad you are satisfied with your item. Jules B Customer Care Team

Posted 2 years ago

“Great service & love the dress”

Helpful Report

Posted 2 years ago

Thank you for your review. We appreciate the positive feedback and we are glad you are satisfied with your item. Jules B Customer Care Team

Posted 2 years ago

“Prompt delivery. Well packaged. Good price. Will purchase again”

Helpful Report

Posted 2 years ago

Thank you for your review. We appreciate the positive feedback and we are glad you are satisfied with your item. Jules B Customer Care Team

Posted 2 years ago

“Great selection of clothes. Very good prices, fast delivery and great customer service.”

Helpful Report

Posted 2 years ago

Thank you for your review. We appreciate the positive feedback and we are glad you are satisfied with your item. Jules B Customer Care Team

Posted 2 years ago

“Excellent next day delivery and top quality products”

Helpful Report

Posted 2 years ago

Thank you for your review. We appreciate the positive feedback and we are glad you are satisfied with your item. Jules B Customer Care Team

Posted 2 years ago

“Fast efficient service”

Helpful Report

Posted 2 years ago

Thank you for your review. We appreciate the positive feedback and we are glad you are satisfied with your item. Jules B Customer Care Team

Posted 2 years ago

“All good apart from one disappointing thing… I order matching kimono, I paid for both items ( trousers & top), was excited to receive them and then, completely out of blue I had money refunded into my PayPal ( going by amount refunded, it looked like the money for the kimono). I had to email and ask why as there was no email to go with the refund. I had a reply after that, confirming what I thought. It would be nice to be advised ahead, or not allowing me to pay for it in the first place. If you didn’t have it, you should have r removed it from the shopping site. I am feel sad now as I don’t have the matching top, but still pleased with the trousers.”

Helpful Report

Posted 2 years ago

“Easy to use website , great product . Packed beautifully”

Helpful Report

Posted 2 years ago

Thank you for your review. We appreciate the positive feedback and we are glad you are satisfied with your item. Jules B Customer Care Team

Posted 2 years ago

“Great online store, massive choice, some good sales, highly recommended,”

Helpful Report

Posted 2 years ago

Thank you for your review. We appreciate the positive feedback and we are glad you are satisfied with your item. Jules B Customer Care Team

Posted 2 years ago

“Fabulous I may never take these off and it goes without saying the service was exemplary. Thank you.”

Helpful Report

Posted 2 years ago

Thank you for your review. We appreciate the positive feedback and we are glad you are satisfied with your item. Jules B Customer Care Team

Posted 2 years ago

“I recently had to make a return on some shoes i ordered in the wrong size. I live in Canada and was surprised that I had to pay more than $80C to return this item and reorder another pair. It is disappointing customer policy that you do not reimburse this fee as many other businesses do. It is unfortunate because I definitely like your store but will not continue to purchase other things. Marsha Assouline”

Helpful Report

Posted 2 years ago

“Carefully packed and sent quickly. Very happy with your service.”

Helpful Report

Posted 2 years ago

Thank you for your review. We appreciate the positive feedback and we are glad you are satisfied with your item. Jules B Customer Care Team

Posted 2 years ago

“Very helpful when I called for help.”

Helpful Report

Posted 2 years ago

Thank you for your review. We appreciate the positive feedback and we are glad you are satisfied with your item. Jules B Customer Care Team

Posted 2 years ago

“Excellent service with next day delivery and beautifully packaged. Thank you”

Helpful Report

Posted 2 years ago

Thank you for your review. We appreciate the positive feedback and we are glad you are satisfied with your item. Jules B Customer Care Team

Posted 2 years ago

“Usually quality transaction from a great online store!”

Helpful Report

Posted 2 years ago

Thank you for your review. We appreciate the positive feedback and we are glad you are satisfied with your item. Jules B Customer Care Team

Posted 2 years ago

“Fast delivery with the added bonus of a discount code. Will definitely use Jules B again”

Helpful Report

Posted 2 years ago

Thank you for your review. We appreciate the positive feedback and we are glad you are satisfied with your item. Jules B Customer Care Team

Posted 2 years ago

Jules B is rated 4.8 based on 8,202 reviews