Jules B Reviews

Name: Jules B
Address: JulesB Head Office, Yellow Brick House, Newcastle United Kingdom, Newcastle upon Tyne
Rating: 4.83

4.8 Rating 8,202 Reviews

96 %

of reviewers recommend Jules B

4.8

Based on 8,202 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Jules B:

Jules B is an online fashion outlet supplying leading designer fashion labels all over the world, our online team provides a unique and exhilarating shopping experience that is second to none. We stock designer fashion labels including Paul Smith, Armani and Mulberry as well as exciting up-and-coming brands such as Twenty8Twelve and Toywatch.

Visit Website

Phone:

0191 2112331

Email:

customercare@julesb.co.uk

Location:

JulesB Head Office, Yellow Brick House, Newcastle United Kingdom
Newcastle upon Tyne
NE1 2TY

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service from Jules B, as usual. Items arrived the next day, unfortunately were not suitable, immediate refund given. Thank you, Jules B.”

Helpful Report

Posted 2 years ago

Thank you for your review. We appreciate the positive feedback and we are glad you are satisfied with your item. Jules B Customer Care Team

Posted 2 years ago

“Always an excellent service.”

Helpful Report

Posted 2 years ago

Thank you for your review. We appreciate the positive feedback and we are glad you are satisfied with your item. Jules B Customer Care Team

Posted 2 years ago

“I didn't receive my order. I got an email saying I was going to be refunded £110. As i payed £119,99 i lost in this purchase £9,99 for no reason. I wil never purchase at Jules B again and i will inform all my acquaintances of what happened.”

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Posted 2 years ago

“good to deal with great choice and quality”

Helpful Report

Posted 2 years ago

Thank you for your review. We appreciate the positive feedback and we are glad you are satisfied with your item. Jules B Customer Care Team

Posted 2 years ago

“I love Jules B. Great collection of stylish clothing. Excellent online service, items carefully packed, arrive on time. Thank you, just wish I lived closer to one of your shops and could visit in person.”

Helpful Report

Posted 2 years ago

Thank you for your review. We appreciate the positive feedback and we are glad you are satisfied with your item. Jules B Customer Care Team

Posted 2 years ago

“Great service and delivery,”

Helpful Report

Posted 2 years ago

Thank you for your review. We appreciate the positive feedback and we are glad you are satisfied with your item. Jules B Customer Care Team

Posted 2 years ago

“Great service from both mail order and the lads in the shop. I returned the gilet but bought a pair of Baldessarini jeans. Great brand only available in the north east at Jules B”

Helpful Report

Posted 2 years ago

Thank you for your review. We appreciate the positive feedback and we are glad you are satisfied with your item. Jules B Customer Care Team

Posted 2 years ago

“Very good website, quick delivery, and easy returns”

Helpful Report

Posted 2 years ago

Thank you for your review. We appreciate the positive feedback and we are glad you are satisfied with your item. Jules B Customer Care Team

Posted 2 years ago

“Great communication and efficient.”

Helpful Report

Posted 2 years ago

Thank you for your review. We appreciate the positive feedback and we are glad you are satisfied with your item. Jules B Customer Care Team

Posted 2 years ago

“Products come quickly and returns are simple. Would definitely recommend.”

Helpful Report

Posted 2 years ago

Thank you for your review. We appreciate the positive feedback and we are glad you are satisfied with your item. Jules B Customer Care Team

Posted 2 years ago

“Will certainly use them again. Goods shipped well boxed and nicely wrapped.”

Helpful Report

Posted 2 years ago

Thank you for your review. We appreciate the positive feedback and we are glad you are satisfied with your item. Jules B Customer Care Team

Posted 2 years ago

“Great service, item well packaged and super quick delivery!!”

Helpful Report

Posted 2 years ago

Thank you for your review. We appreciate the positive feedback and we are glad you are satisfied with your item. Jules B Customer Care Team

Posted 2 years ago

“No complaints here, easy ordering and lovely quick delivery”

Helpful Report

Posted 2 years ago

Thank you for your review. We appreciate the positive feedback and we are glad you are satisfied with your item. Jules B Customer Care Team

Posted 2 years ago

“Quick postage - very impressed with their service”

Helpful Report

Posted 2 years ago

Thank you for your review. We appreciate the positive feedback and we are glad you are satisfied with your item. Jules B Customer Care Team

Posted 2 years ago

“Efficient speedy service, never fails.”

Helpful Report

Posted 2 years ago

Thank you for your review. We appreciate the positive feedback and we are glad you are satisfied with your item. Jules B Customer Care Team

Posted 2 years ago

“Good delivery times and good personal assistance when I picked up the sweatshirt in the Kendal shop.”

Helpful Report

Posted 2 years ago

Thank you for your review. We appreciate the positive feedback and we are glad you are satisfied with your item. Jules B Customer Care Team

Posted 2 years ago

“I am always pleased in All purchased i have made from jules b only we don’t get much loyal customers discount”

Helpful Report

Posted 2 years ago

Thank you for your review. We appreciate the positive feedback and we are glad you are satisfied with your item. Jules B Customer Care Team

Posted 2 years ago

“The colours in the picture, on the website did not match the product I received. Very disappointing will not be ordering from here again.”

Helpful Report

Posted 2 years ago

Hi Robert, Thank you for your feedback, I have looked into this for you and would agree that the image on the website, compared to the belt in person was a little bit brighter. I sincerely apologise for any confusion and please be assured, upon your recommendation, our Photography team has re-shot the images of the belt and updated our website to reflect this. Further to this, I can see that the £2.50 charge for the use of our returns label was added to your refund amount, I have now reversed this and you will receive a complete refund for your order. I understand this was not the ideal shopping experience with us and I am sorry to hear that, I hope this doesn't deter you completely from checking out our website in the future, if you do decide to come back to us please know our Customer Care team would love to assist you with any queries you may have in the future. Kind Regards, Bernie Jules B Customer Care

Posted 2 years ago

“My first experience ordering from Jules B. To be honest I had never heard of Jules B before and only discovered them through an advertisement that came up on my laptop homepage. How grateful I am that I opened the link. Firstly I grabbed a bargain but the thing that impressed me most was when my order arrived. Instead of arriving in the usual plastic bag all scrunched up, Jules B made the extra effort to wrap my top neatly in tissue paper (lots of it) and place it in a cardboard box. Unwrapping it felt like Christmas! Highly recommended and hopefully not my last order with Jules B.”

Helpful Report

Posted 2 years ago

Thank you for your review. We appreciate the positive feedback and we are glad you are satisfied with your item. Jules B Customer Care Team

Posted 2 years ago

“Good value n prompt service, kept me informed all the time”

Helpful Report

Posted 2 years ago

Thank you for your review. We appreciate the positive feedback and we are glad you are satisfied with your item. Jules B Customer Care Team

Posted 2 years ago

Jules B is rated 4.8 based on 8,202 reviews