Jumbo Electronics Reviews

Name: Jumbo Electronics
Rating: 1.33

1.3 Rating 97 Reviews

8 %

of reviewers recommend Jumbo Electronics

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1.3

Based on 97 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Live Chat, Telephone

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Jumbo Electronics 1 star review on 4th December 2024

Anonymous

Anonymous // 01/01/2019

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“Good deals, excellent happy and enthusiastic staff. Dhruv took very time with us, helped with analysis and we good absolute value for money. Fun and satisfying shopping here!”

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Posted 3 weeks ago

“Very bad coustomer care. Their express delivery option is fake.”

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Posted 2 months ago

“Worst experience in jumbo service center, they don’t want to listen to customers. They will just charge you for their mistake.”

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Posted 3 months ago

“Terrible experience, I bought a Garmin online for a Christmas gift. The sight let me select it , buy it and it took my money , 6000 aed. I then went to collect it 2 days before Xmas from a store. They then spent 45 mins trying to find it and eventually said they couldn't find it and ill get my money back in 14 days. So I had no present and no money. They didn't really care , no apology.”

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Posted 3 months ago

“very very unrespectful comapny keep delaying orders keep saying wrong dates delivery don't waste your time ordering from them”

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Posted 3 months ago

“Not recomended there Salama insurance they not respect cunsumer right”

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Posted 3 months ago

“Horrible services and not reliable”

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Posted 4 months ago

“Customer service and manager Jumbo store in Dubai mall unprofessional!it was first time in Dubai specially in Dubai mall I had very bad experience!”

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Posted 4 months ago

“I bought 2024 brand new Flagship SONY TV FROM JUMBO and they are offical dealer for sony when opned screen had deffects and deformity. Called sony they said call Jumbo. Still no resolution given brand new tv. Its a brand new tv just replace it why make me wait . Never every buying anything from Jumbo or a Sony Product. We spent almost 30,000 DRIHAMS and such faulty product we get”

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Posted 4 months ago

“MANER MALL Jumbo Electronics DONOT PURCHSING ANTHING”

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Posted 4 months ago

“Very bad service not recommend I bought ear buds from jumbo Dubai Mall One side didnt work out of the box so i returned it to the aervice department on 9 th of june the didnt provide any contact number or recipt. I visited the store couple times everytime they said come back tomorrow. I have apent few hours in the atore they dont care about our time. Its been 5 months and i still disnt get the replacement. Can they do something like this in UAE? There policy says within 14 days they will solve the problem.”

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Posted 5 months ago

“One of the worst. Stay away from them. They will get your money(online store) and use it for weeks, then say the product is out of stock, and that's all you have as a customer. It's a big scam.”

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Posted 5 months ago

“Good afternoon, I am writing to express my deep disappointment with the experience I had with Jumbo last month. I purchased an Apple Watch as a gift, which unfortunately did not function at all from the start. As a result, I returned the product to the store, expecting either a replacement or repair. However, since then, I have been met with inconsistent responses every time I follow up whether it’s regarding a replacement, a refund, or a voucher. There has been no clear resolution provided. To make matters worse, I was told that if I am dissatisfied, and after a month if I don't give them few more days, my only option is to take legal action, as Jumbo has a legal team to handle such matters. I find this response both unacceptable and disheartening. It is extremely frustrating to receive such poor customer service, especially when the issue arose from a defective product in the first place. I understand that mistakes happen, but this experience has severely damaged my trust in your company. I would appreciate it if this issue could be resolved promptly and fairly, without the need for further escalation. Thank you for your attention to this matter.”

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Posted 6 months ago

“I am sharing my experience to alert others about a scam broker who promised me significant returns but ultimately vanished with my investment. Thankfully, I was able to retrieve my funds with the assistance of S P E C T R U M - C R E S T, a reputable recovery service. I highly recommend and seek assistance from reliable sources like S P E C T R U M - C R E S T if you have been a victim of a similar scam.”

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Posted 6 months ago

“We picked a MacBook from jumbo few months ago, we purchased Apple care when we bought the MacBook, but jumbo had not updated on the Apple system, hence when recently there was a physical damage to my Mac, and I went to Apple to get it fixed they informed me that jumbo never updated my Apple care on Apple’s system, we visited the Dubai mall branch for jumbo, the service there was utterly disappointing, the staff was extremely rude and not helpful at all, after that we had to make many calls, but despite our best efforts jumbo staff kept lying to us and I would like to mention the name Chandru who was assisting us, for days he kept prolonging the process and kept lying to me about picking the laptop or showing us any kind of proof from their side that we have Apple care, in my personal experience I am never getting any of my products from jumbo”

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Posted 6 months ago

“Worst in solving issue. I made payment to buy Canon cam and money got deducted from bank as Jumbo claimed that amount i.e. 3395Aed on 4th Sep & I didn’t get any confirmation for my order. Today is 12th Sep and i am still following up with them for my money through mail & call. Agent name : Catherine Wambui, Not at all professional.”

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Posted 7 months ago

“Very bad experience i bought sony wh 1000 headset 4 months i used then not charging battery i went to store karama they told me it take 7 days to repair it then i ask them to replace it then the answer is rejected to replace for the new one”

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Posted 8 months ago

“I buy one mobile honor 200 in zahia city center in jumbo shop the sales person give me half gift very bad experience with jumbo”

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Posted 8 months ago

“The worst after sale customer service I have ever had, more then 20 days since I reported for AC issue, still they haven’t fixed it”

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Posted 9 months ago

“I’d give no stars if I could. Jumbo Serve were the installation provider for our Amazon purchased in-built refrigerator. Scheduled to install at 6pm. At 5pm I get a call from the Technician asking if it was a standalone or in-built fridge. I told him it was in-built and he said he couldn’t do that and basically hung up. Then commenced many phone calls to Amazon customer service who tried to be helpful but couldn’t tell me what was going on. Basically we finally discovered the technician had just cancelled the appointment! So no fridge and I had to reschedule for next day and arrange to be available for another installation provider (NOT Jumbo Serve!).”

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Posted 9 months ago

Jumbo Electronics is rated 1.3 based on 97 reviews