Jumbo Electronics Reviews

"I am sharing my experience to alert others about a scam broker who promised me significant returns but ultimately vanished with my investment. Thankfully, I was able to retrieve my funds with the assistance of S P E C T R U M - C R E S T, a reputable recovery service. I highly recommend and seek assistance from reliable sources like S P E C T R U M - C R E S T if you have been a victim of a similar scam."

"Worst in solving issue. I made payment to buy Canon cam and money got deducted from bank as Jumbo claimed that amount i.e. 3395Aed on 4th Sep & I didn\u2019t get any confirmation for my order. Today is 12th Sep and i am still following up with them for my money through mail & call. Agent name : Catherine Wambui, Not at all professional."

"This is the first and last time to buy from this shop. They sold me accessories after that they told the company of accessories closed in UAE. Also for screen protectors they said you can change only two times which was not told by sales man. \r\n\r\nThe mangers in City center Sharjah( Mohamed ) was not able to handle the case and he is giving not acceptable reason to safe his company.\r\n\r\nAdvise every one not to buy from Jumbo"

"Very bad service. Never recommended, especially the Jumbo Salama warranty"

"I recently purchased a laptop from Jumbo at Sharjah City Centre and also availed their 2-year insurance. However, my experience with their repair and customer service was extremely disappointing. My laptop was sent for repair and was returned to me in a worse condition than when I first brought it in, and there was no apology or concern from the team for the inconvenience caused after taking my laptop again for the second repair. Despite multiple follow-ups, I was not provided with any updates on the status of my laptop, and I had to reach out for information constantly. It's not true that The repair will only take 7 to 10 working, it has been 1 month but up until now, my laptop is not with me. The insurance that was offered also proved to be false, as they will not replace the laptop, even if it's in a very bad condition or if it was mishandled during the first repair. You cannot trust their technicians at all. Overall, I had a terrible experience with Jumbo, and I would not recommend them to anyone. So if you don't want stress, don't buy from them."

"NO DELIVERY ON TIME, BAD CUSTOMER SERVICE with only 1 reply \"WE DONT HAVE STOCK\"\r\n\r\nI bought Mobile based on next day delivery (2nd of October, 2022), I have the email confirming next day delivery and until today 11th of October, I am calling the customer service and receiving a reply \"NO STOCK\".\r\n\r\nThis is very bad service from big company like JUMBO ELECTRONICS to lie to customer just to get money for orders and then everybody will stock with them and need to wait with no other option.\r\n\r\nEven if I cancel the order there is no way to get back the money before 2 weeks.\r\n\r\nAnd we are stock with them and force to wait till they have stock, and this is really unprofessional way and very bad behavior from the company.\r\n\r\nAnd for sure I will never buy from them online and I will let all my friends know about it."

"NO DELIVERY ON TIME, BAD CUSTOMER SERVICE with only 1 reply \"WE DONT HAVE STOCK\"\r\n\r\nI bought Mobile based on next day delivery (2nd of October, 2022), I have the email confirming next day delivery and until today 11th of October, I am calling the customer service and receiving a reply \"NO STOCK\".\r\n\r\nThis is very bad service from big company like JUMBO ELECTRONICS to lie to customer just to get money for orders and then everybody will stock with them and need to wait with no other option.\r\n\r\nEven if I cancel the order there is no way to get back the money before 2 weeks.\r\n\r\nAnd we are stock with them and force to wait till they have stock, and this is really unprofessional way and very bad behavior from the company.\r\n\r\nAnd for sure I will never buy from them online and I will let all my friends know about it."