Just Eat Reviews

“ God awful company, regularly get orders wrong, bring them 4+ hours late, freezing cold, bashed and ripped, missing items - NEVER refund for anything. I’ve had 3 orders in the last 6 months literally not be delivered and wouldn’t let me cancel or contact them directly and they refused to refund. Horrific customer service. DO NOT USE!!! ”

“ This company and the people that work there are THIEVES!!! They don’t refund you for food that you do not receive. The morons that work there do not know a thing about customer service. Disgrace of a company, why are they still in business!!??? DO NOT order from these thieving a**holes!!!! ”

“ Item I ordered was delivered cold and I waited over an hour I asked for my money back and I was refused a refund or credit it's poor customer service ”

“ On almost every order there is items missing and when telling them and asking for the products and not just a refund, you get ignored and then told on this occasion we are going to charge you for items you never received???! Is that not THEFT? Its is apparent that most of the time the issue is the rider stealing products and despite reporting this, they think its ok to keep my hard earned money. ”

“ Do not order from Just Eat, my food was not delivered yet they won't refund me, they appear to employ dishonest drivers who steal your food and say they delivered it and Just Eat still expect you to pay ”

“ Beware of Just Eat!!! They are a bunch of SCAMMERS!!! They dont even have a customer service number to help with your order. my order was incomplete, and they refused to refund or replace the order. Thats how they make their money. Google all the reviews first, before you place an order with these thieves! ”

“ Apparently their policies state that I am not justified to get a refund or even partial refund of my £24 order. ”

“ Paid £22 and got sent different order we are vegans and they sent meat replacement out so refuse to take it was sent back to restaurant, but Just Eat would not refund us lost £22 ”

“ Worst customer support I've ever experienced. They don't care about customer's experience or health and safety. They just want to rip you off your money. If you contact customer support for damaged packaging, food poisoning, etc they would just say thank you or sorry and shut the conversation. Forget refund, they won't even share your feedback with the restaurant. ”

“ Forgot several items in my order and they (Just Eat) are now refusing to refund me. Do not use Just Eat! Update: They’re still refusing to refund me. If you scroll through the reviews there are others like me, plus a ton of “5 star” reviews which are actually negative. Scammy business, absolutely shocking. ”