Just Eat Reviews

“ On this occasion, we're unable to offer a refund or compensation based on all the information we have. ”

“ I reached oit and Just Eats declined my refund. ”

“ When requested for a refund their ‘policy’ is not to give refunds. ”

“ When I noticed about it, I cancelled the order, they accepted the cancellation and the refund, they even sent me a message saying “Your refund's on the way (if you were charged)”. ”

“ To add salt to the wound: Just Eat no only refuses to issue a refund and falsely claimed the driver tried to contact me. ”

“ I was charged so I contacted Just Eat, who informed me that I would be refunded in 7 days. ”

“ God awful company, regularly get orders wrong, bring them 4+ hours late, freezing cold, bashed and ripped, missing items - NEVER refund for anything. I’ve had 3 orders in the last 6 months literally not be delivered and wouldn’t let me cancel or contact them directly and they refused to refund. Horrific customer service. DO NOT USE!!! ”

“ This company and the people that work there are THIEVES!!! They don’t refund you for food that you do not receive. The morons that work there do not know a thing about customer service. Disgrace of a company, why are they still in business!!??? DO NOT order from these thieving a**holes!!!! ”

“ Item I ordered was delivered cold and I waited over an hour I asked for my money back and I was refused a refund or credit it's poor customer service ”

“ On almost every order there is items missing and when telling them and asking for the products and not just a refund, you get ignored and then told on this occasion we are going to charge you for items you never received???! Is that not THEFT? Its is apparent that most of the time the issue is the rider stealing products and despite reporting this, they think its ok to keep my hard earned money. ”