“Your communication is terrible I’ve reached out 4 times and haven’t had any response. Called 1 time and left voicemail along with name and phone number emailed 3 times. My complaint is that I purchased 3 Puma shirts as a Christmas gift one of the shirts being white in color. However, for whatever reason the white shirt did not come in it’s protected plastic sleeve and thus is stained and dirty. Obviously held that shirt and didn’t gift him. This is going on for over 1 Month and still don’t have any feedback. Respectfully waiting Pete”
Hi Pete,
Thank you for your review. I am so sorry to hear that one of your items was stained; I really appreciate you bringing this to my attention. I have notified our team and one of our customer service agents will be in touch with you.
Thank you kindly.
“I have tried since 12/31 to return this product. Have called multiple times and can never get anyone to answer. Have also emailed your customer support and they have test to answer my question. Would really like to speak with a person with your company . My number is 404-409-8846. James Feiber”
“I need to return an item and I don't think I should have to pay for return shipping as the item was opened and not new. I have emailed for assistance and received no reply. Might just be done shopping at this site.”
“Golf Stuff Order # 5294 - placed on Nov. 16, 2022 - Christmas present for a loved one - As of today, Dec. 29, no delivery has been made. Not a Merry Christmas!”
“Returned slacks 4 weeks ago for a different size. Haven’t heard a word. Telephone # no answer, email no response. My email tuthdocbob@gmail.com. Mobile 707-815-5929. If I don’t hear anything I’ll contact AMX for a refund”
Hello Robert,
I am sorry to hear about your experience. A customer service agent is going to look into your order and will contact you shortly with a resolution.
I apologize for any inconvenience that this has created.
Thank you for taking the time to explain your experience.
“I ordered 2 mens’ shirts. I received 1 man and 1 woman’s. Sent emails and called Customer Service. NO RESPONSE. You have lost a good golfing customer.”
Hello,
I am sorry to hear that one of your items was shipped incorrectly.
A representative will be contacting you shortly to help resolve this issue.
Thank you for providing your feedback.
“Received email from Justgolfstuff advertising black and white shorts for sale, so I ordered. What I received was Black and Tan shorts. I have sent 2 emails to CS, no response. I did not want tan shorts, and that’s clearly not what was advertised. Very frustrated”
Hello David,
I completely understand your frustration.
I apologize for the delayed response due to higher-than-normal inquiries.
A customer service agent will look into your order and contact you shortly with a resolution.
