“I asked for the credit to be sent back to my credit card as the merchandise was poor. Instead I got a credit which of course excluded the shipping costs.”
“Poor return policy. Difficultly getting my money refunded. I needed to get my credit card companyinvolved. Customer service was poor. They don't answer their phones. Email response is generic.”
“Purchasing from this company was a horrible experience. I sent back a return and several emails and still have no reply back regular my refund status.”
“Shoes were too big so I sent an email to confirm return details. No reply for a week+ so I paid $28 shipping to return them.
The return was accepted, but weeks later still no refund. I had to file with my credit card company.”
“I never received my order nor was I issued a refund when I was told via email that a refund was in the works. Still trying to correct this issue. Terrible service.”
“If I could give a negative number I would… I placed an order on March 4th and it took over 3 weeks to get shipped. When I finally got the order is was wrong… (supposed to 5i through GW and I got 4i through PW… now 3 week and numberous emails and phone calls later the no one seems to be able to fix the issue. All I want is to have a GW sent to me and I will return the 4i I should not have gotten. Why can’t anyone at this company simply follow up and respond… horrible follow up”
“Ordered shorts by Adidas. Worst product I've ever gotten from Adidas. Description said flex waist and it isn't. Ordered normal size of 38 way too tight. After reading all the trouble to return items I'll just probably donate.”
