Hello Marco,
We greatly apologize for the delayed response but we have bene experiencing higher than normal volumes.
An agent has contacted you with information regarding your return.
Thank you for providing us with your feedback.
“The first order I got was the wrong item and had to be exchanged. The exchange went well.
I am now trying to arrange a return and after several calls and emails, I have still not been in contact with anyone.”
“I generally would give a 5 star review however I recently purchased the NS Lefus Crank Boa shoes in size 9 and could hardly get me foot in them. I contacted Customer support and wasn’t pleased with their process to return the goods. At the very least these shoes are 1 size smaller than your normal shoe size and I feel that customers should have been made aware of this.”