Hi Steve,
Thank you for your review. I am so sorry to hear you had to reach out multiple times; I really appreciate you bringing this to my attention. I have notified our team and one of our customer service agents will be in touch with you.
Thank you kindly.
“Products are as ordered buy shipping is a bit of a mess. Takes a week for something to ship and then you need to check progress on an app that doesnt update often. Need to work on shipping”
“Easy to purchase items but still can't figure how to redeem points. Customer service finally got back to me but still wating on further info on whether or not my points expired or the process on redemption. Maybe i missed it on checkout but it wasnt obvious.”
