“Just Golf Stuff processed my order correctly, and the quality of the Levelwear shirts purchased were somewhat surprisingly good ( surprisingly only because of the quite low price). Where JGS screws up is using the gong show quality shipper GLS. Incredibly incompetent GLS shipments take at least 3 times as long as their competitors to travel the same distance, has no workable system to reliably track a shipment, and do not respond to inquiries re wherabouts of a shipment. This badly reflects on GLS, as the order was placed with JGS, and JGS gets to wear my dissatisfaction. As JGS has advised they will continue to use GLS as one of their preferred shipping companies, they are only hurting their brand by such an association with incompetence.”
“Just Golf Stuff is not a place I would recommend to anyone. Purchasing from you means getting a product that is not what you paid for, and I will ensure that everyone understands this. Furthermore, attempting to solve the problem through customer service is wasting time. Just Golf Stuff has been the worst experience I've had when buying items online.”
“Never received what I ordered as somehow after 3 weeks after it go shipped- your shipping company lost my order in transit.....they were both Christmas presents and bought from somewhere else. Do not feel secure about getting anything I order from Just Golf Stuff.”
“Socks ordered were oversized and undersized. Not as advertised or described. Deceptive marketing!! Very good price…know I know why. They were donated to Goodwill.”
“The product itself was fine. The whole shipment free part was a waste of time. I think Just Golf Stuff shoud reconsider their association with the program.”
“I received an order with wrong specification. I ordered a GBB 5 hybrid with 55 shaft but I received a 65 shaft instead. I call your customer service but the return and exchange process was so long and very inconvenient for me. So I decided to just keep what I received.”
“Sorry to say that the delivery was made to the incorrect address . My address is 70 easy st and the delivery was made to 70 twin tree which is not even close to my area . It was fortunate that my phone number was on the shipping label and the person at that address was gracious enough to call me and allowed me to pick up the parcel .
Disappointing but important for you to know that your delivery service driver was not diligent in their duty and it’s egregious.”
“I had ordered golf shoes to be informed that they were out of stock, a week later. No problems with the refund. I then ordered an other pair that were never delivered. I have send 3 emails to customer support, receiving a confirmation, and haven’t had any follow up. Very poor customer service!!!”
“I learned from my previous purchase of a refurbished electric golf cart, described as in almost new condition. IT turned out to be an used, uncleaned, damaged cart. This experience deters me from buying any refurbished and recycled from this website. There is no place on the website where you can leave a rating of the product - so, I wonder where its posted ratings come from. Furthermore, I now have to do extensive research to verify advertised items, for its authenticity. Overall, the price is good but very extensive caveat emptor.”
“Just 38 days after I purchased my electric golf cart for $499 it went on sale for $399 and you keep sending me emails reminding me. When I asked for some kind of consideration (I would even accept JGS reward points) a representative said NO! NOT A HAPPY GOLFER.”
“We order golf shoes they kept saying they were on there way. I had to reach out to you to see where they were, after 3 weeks. Then you still advertise them.”
“My order was not delivered to my address and the customer support said there’s nothing they can do about it. Escalated further to management it’s been over a month still haven’t heard back! Very disappointing I’ll definitely be taking my business elsewhere!”
“Bought a couple golf shirts. One on sale for $30 - it did't fit. Went through the process to EXCHANGE the shirt not asking for my money back yet was going to be charged over $18 for shipping fees yet the order was free shipping originally. Talked with support and they had no solutions and said thats their policy so now the shirt sits as a waste of money. Never again. Brutal customer service. This review is asking how long it took to get a refund yet I never did receive one...comical.”
