Just Junk Reviews

Name: Just Junk
Rating: 4.77

4.8 Rating 3,485 Reviews

95 %

of reviewers recommend Just Junk

Company Reviews

Metrics

Info

4.8

Based on 3,485 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Just Junk:

JUST JUNK® does one thing really, really well: we remove junk. From old furniture and appliances to yard waste and renovation debris, we haul it all. We also recycle and donate to extend your junk's life. Call or book online today!

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Just Junk 5 star review on 15th November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They were professional and very polite. I would definitely recommend them. Very efficient and fast.”

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“They charged my way too much , last time I used them I got a huge heavy 4 seater recliner couch removed with a coffee table and chairs and they charged me $105 which was excellent. This time I get an office chair, 2 tiny dining chairs and 2 light longchairs and it cost me 230$”

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Hi Matthew, Thank you for your feedback. We take all customer comments seriously and have ensured to forward yours on to management for further review.

“Professional pleasant and on time!”

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“The guys were very helpful and professional. They did a great job. The only improvement I would have liked to see is a bigger truck so more junk could have been removed at a time; however, we did have a lot of junk! I would definitely recommend Just Junk!”

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“Your quote estimate on your website didn't match to what was quoted on site at all, although comparable in size and material. It was like the employees who picked it up just selected a random number. In addition, they were very forceful in asking for a tip when the job was completed. Overall, a terrible experience and we will not use your service again.”

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Hi Michael, Thank you for your feedback. We take all customer comments seriously and have ensured to forward yours on to management for further review.

“On time and quick job well done”

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“Friendly, professional staff.”

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“Most pleased with JustJunk and the two gentlemen who came for the freezer we had. Most efficient in calling to let us know when they would be arriving, came, let us know how much and left. Would recommend JustJunk to ohers and if we require their services again.”

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“The guys showed up on time and proceed to do a thorough, effective job at 1. listening to my wishers2 doing exactly what I wanted 3 removing the items without damaging anything 4 explaining the costs clearly. I would use Just Junk services again. With thanks--Sandra from Belleville.”

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“Booked on a Sunday afternoon - they were able to come out the next day. Everything was communicated clearly and they did a great job. Thanks so much!”

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“I thought it was too expensive. That's it.”

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Hi Georgina, Thank you for your feedback. We take all customer comments seriously and have ensured to forward yours on to management for further review.

“The only part of my move that came on time.”

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“They came, they took, they left all the while courteous- happy customer!”

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“I highly recommend Just Junk. Making a pick-up appointment was a simple process and the truck arrived punctually. Robin and Richard were very friendly, courteous, and professional throughout the clean-up and even swept up the area of any remaining debris. I would not hesitate to use Junk Junk again.”

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“Emerson and his team really saved my life when I recently had to clean our my sister's apartment after her death. They were courteous and efficient in removing furniture and a lifetime's collection of junk. I could not have done this myself. I will be calling this company again!”

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“We have used Just Junk a few times now and will use them again. It is easy to book online and they are always on time if not a little bit early (but they call to check if that’s okay). The employees loading the trucks are pleasant when they show up. It’s so nice to see the junk just go away.”

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“Very efficient, courteous, and quick. Great job.”

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“After getting charged $700 and tipping your workers $60, they left 2/6 garbage cans full of garbage and left garbage all over the ground that they said they would clean up.”

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Hi Kelsi, Thank you for your feedback. We take all customer comments seriously and have ensured to forward yours on to management for further review.

“The crew arrived on time as promised. They were quick and careful with the removal. The booking was simple and stress free. Will definitely use again if the need arises.”

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“It's a great service and very convenient. Staff is amazing. But the price is a bit too high IMO.”

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Just Junk is rated 4.8 based on 3,485 reviews