Just Junk Reviews

Name: Just Junk
Rating: 4.77

4.8 Rating 3,485 Reviews

95 %

of reviewers recommend Just Junk

Company Reviews

Metrics

Info

4.8

Based on 3,485 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Just Junk:

JUST JUNK® does one thing really, really well: we remove junk. From old furniture and appliances to yard waste and renovation debris, we haul it all. We also recycle and donate to extend your junk's life. Call or book online today!

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Anonymous

Anonymous // 01/01/2019

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“Excellent, on time, two hard working young men that were very polite and fast at their jobs.”

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“Michael and Justin did a great job! Polite, quick, and courteous.”

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“We called and managed to have a same day pick up. I received a phone call letting me know they were on their way. They were extremely courteous and had no problems removing the items from the house. I was very pleased and would highly recommend them to anyone who needs to clear items out of their homes”

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“Customer service was great. That is why I gave them 2 stars. Prices!!! I had a 52" TV, two golf club bags and a patio heater. I was advised that this would be priced out at 1/8th of a truck. The price was $161.70 plus tip. I foolishly gave a 20% tip. This transaction cost me close to $200.00 - they have no senior discount. They were also over an hour late within the timeframe given but they did call - what was I supposed to do - cancel them? I re-arranged my plans to be home. I will never use Just Junk again. As a senior and a widow, the price is way too high for me.”

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Thank you for your comments, Shelley. We appreciate all customer feedback and have ensured to forward yours to the management team for further review.

“Amazing service! Michael F, Smiley Face (I'm not sure who this was) and Mack (there were three in total) were prompt, courteous and efficient. From the time they called me to tell me they were coming and when they left with my junk, it was half an hour. I would fully recommend this company to anyone! Thanks, guys!!!”

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“Excellent, efficient service - I'll certainly be using Just Junk again!”

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“Amazing company and reasonably priced!! Great work by Robin and Morgan!!”

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“May 17 2022. To start the drivers phoned the wrong phone number and left 2 msgs on my home land line rather than calling the apartment cell # provided. Had to reschedule the elevator for 1 - 3 pm that afternoon. The drivers did not show in the pm. After speaking to about 5 phone representative the drivers phoned and said they would be another hour and a 1/2. Elevator would no longer be available. They lied and said they showed up. But, I was washing the windows looking out to the front street entrance and they did not come. Then they claimed they came into the secure building. They then claimed they knocked on the apt. door. They did not. Besides there is an old fashioned mail slot that could have been used to let their presence be known. Completely incompetent. Tell me, who is going to compensate me for my days wages that I lost. Your company does not have a mailing address. I would have preferred to have written a letter about my experience so that someone might actually read it and pay attention. Shame on you. Reference # 498210 May 17, Winnipeg”

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Thank you for your comments. We've ensured to forward them onto management for further review.

“The service provided for us was excellent. They did everything they said they would, arrived on time with a phone call to verify the appointment. The were efficient and careful and pleasant. We would happily recommend them to anyone.”

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“4 nice men came & removed our item. Phoned the day before to confirm the time & give an estimate of the cost. Phoned 20 minutes before pick up. The cost was reduced as the size of the item was less than they thought. In & out in no time. Recommend them.”

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“I inquired about the removal of my deck, followed with an immediate quote from Jeff in Edmonton, who was timely, fair and extremely professional while also wearing his mask. thank you Jeff. I immediately accepted the very competitive quote and the work took place exactly on the day and time that I requested. Once the work was started, it was done early, all debris removed and was extremely satisfied with this service and will absolutely return. I don't often complete reviews however this was well worth recognizing. Thank you Jeff and your 2 assistants.”

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“Great service! Really friendly guys, they came in, took a look at what i had and gave me a price up front, then worked quickly to take all my junk away, while also having friendly conversation. Would 100% use again!”

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“Calgary office. Arrived four hours late. Despite taking photos of things NOT to remove, removed them, "lost" a valuable item. Worked hard but used profanity the whole time. Not impressed at all.”

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Thanks for your feedback. We take all customer comments seriously and as such have ensured to forward yours on to management for further review.

“Three very nice gentlemen came to demolish and remove my Shed! Awesome price for the work done. Quick and efficient taking it down and clean up of my old shed. I would highly recommend Just Junk! Thank you guys so much!!”

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“Strongly recommend. Quick response, great communication from first contact to completion. Good price. Quick and efficient clean up of all demolition scrap from old shed. Very pleasant interaction with Tyler and crew. We will be hire again for backyard demo and renovation clean up.”

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“I read the reviews of this company and decided to book them! I want to say a big thank you to Lovejeet and Robert from Just Junk! They were very kind, courteous and professional. I was very impressed on how prompt and focused they were today removing the junk from my backyard. They also worked safely and fast! Based on my customer experience with Lovejeet and Robert I would highly recommend Just Junk! Thanks guys!! June”

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“Amazing experience with this company - One reason why I chose this company was that they donate and recycle items - unfortunately I don't remember the names of the young men that were here today but they were efficient, polite, and on time - they removed all my items very quickly - I had a lot of furniture that need removing and these young men were top notch - Should ever the need arise again I will definitely be contacting Just Junk and highly recommend their services”

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“These guys are the best, fast ,polite excellent service. So glad we chose Just Junk..”

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“this company rocks! Man, talk about efficient. They arrived on time the day after I called them, removed our sofa, and were gone. I would recommend them to everyone. Brad and Elliot were very helpful and professional.”

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“We just had a sofa-bed removed from our basement by Brad and Devan. These two men were efficient, friendly and professional. Pricing was explained clearly and we are happy with their service. Great experience for us!”

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Just Junk is rated 4.8 based on 3,485 reviews