Just Junk Reviews

Name: Just Junk
Rating: 4.77

4.8 Rating 3,485 Reviews

95 %

of reviewers recommend Just Junk

Company Reviews

Metrics

Info

4.8

Based on 3,485 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Just Junk:

JUST JUNK® does one thing really, really well: we remove junk. From old furniture and appliances to yard waste and renovation debris, we haul it all. We also recycle and donate to extend your junk's life. Call or book online today!

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Just Junk 5 star review on 15th November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The staff was very professional and quick..,”

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“Excellent service!”

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“Great service”

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“Both Richard and Morgan were professional, pleasant, organized and efficient. Excellent communication of arrival and processing time. Please extend our thanks to them both. We appreciate the ability to donate items through your removal pickup service. We could not have asked for a better service experience. We will definitely use your company again when needed and recommend to others”

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“Super easy to arrange and very reasonably priced!”

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“Very professional staff. In and out in minutes.”

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“Fast and courteous!! And great price! Will use again!”

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“The service was efficient and quick. Your representatives were also pleasant to deal with. It was a pleasure to have the items removed the same day that I called.”

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“Easy! It was effortless on our part, but the guys worked very hard! And got the job done!”

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“The Movers of my sofa were great. They were very efficient. Thanks.”

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“Appointment was on time .”

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“A team of two terrific guys carried out the furniture and items we no longer use, for hopeful use in another place or non-profit society. We appreciated their pre-arrival confirmation and their smooth efficient handling of our items. Keep up the great work!”

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“The guys showed up on time...were very friendly and got the job done quickly and professionally”

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“Great to deal with! Highly Recommend”

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“The service is always excellent!”

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“I called and they arrived the same day on time and were gone quickly with what I wanted to remove. Well done and I highly recommend their service”

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“Arranging a pick up time with Just Junk was extremely easy and efficient. The drivers called to advise when they would arrive and they were extremely quick with loading their truck. Even though this was just getting rid of my junk, the experience with Just Junk was a 10/10!”

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“The guys were great. They actually arrived ahead of time and had my junk out of there in no time. They were quick, efficient, friendly and did a top notch job. I have used your company before and would definitely suggest you folks to other people for their junk removal. Thank you all again.”

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“The guys were excellent as usual. Thank you Just Junk!”

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“Hi there, The experience was great until Payment was requested. That issue is not related with the price, but with the automatic tip request that was set up on the credit card machine. For a curb side pick up of $300 I did not expect a request of almost $50 as a tip set up as 15% on my bill. I found it questionable and made me feel uncomfortable. After leaving a $10 tip, I believe I heard the driver making a comment about the amount. I honestly did not expect that a tip on a curb side was automatically requested nevertheless $50. Hope you can change your credit card settings and understand that tipping should not be presented as a mandatory option. Cheers”

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Thank you for your feedback. We take all customer comments seriously and have ensured to forward yours on to management for further review.

Just Junk is rated 4.8 based on 3,485 reviews