Just Junk Reviews

Name: Just Junk
Rating: 4.77

4.8 Rating 3,490 Reviews

95 %

of reviewers recommend Just Junk

Company Reviews

Metrics

Info

4.8

Based on 3,490 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Just Junk:

JUST JUNK® does one thing really, really well: we remove junk. From old furniture and appliances to yard waste and renovation debris, we haul it all. We also recycle and donate to extend your junk's life. Call or book online today!

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Just Junk 5 star review on 15th November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had the Just Junk team come to my home in the Junction Triangle yesterday and had booked between 5-7pm. They called me at 2:30 asking to come early, I stated I was on calls and unable to come out to greet them however the team said they would remove the items and send me pictures while I was on my calls and I could pay remote. Great I thought! Well they sent me pictures not showing the actual area they'd removed trash from in the back, as I was on a call I was distracted and didn't realize so paid the bill and added a tip. I came out there today to see that they hadn't swept the area at all, they sent me a picture of a different angle where I had cleaned over the weekend. This behavior is unethical and though try as I might to reach a real person to get my tip back (which clearly was not earned) no one is willing to speak to me. I have been a loyal Just Junk customer for years, I will never use their services again.”

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“Our experience was very good. It was very easy to book an appointment, and the communication throughout was timely and professional. The driver, D.A., was also very good to deal with. He was polite and upfront, and he arrived when he said he would. I would recommend Just Junk without hesitation.”

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“WOW!!! Thanks to the team at Just Junk !!! Kevin and Noah were fast, effective and efficient. Their friendly and courteous nature was an added bonus to the very great price for a job well done.”

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“This service is amazing, fill out the information online last night Coleman the service/driver was right on time, small load from a reno project. He was professional, friendly & very accommodating. I could not believe there is a service out there who can do the job the next day with perfection.”

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“Very polite, friendly and got the job done quickly, and very efficient.”

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“Wayne and Nick were awesome. Great communication through the whole process. They were professional, polite and friendly. I would definitely use them again. Thank you!”

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“Kevin & Flynn were professional, pleasant, and on time. They treated the furniture and belongings with care and said that they do their company does its best to donate the items to charity. This was a difficult move, as the goods belonged to a family member, the gentlemen displayed empathy and care. I thought the price would be higher than it was. They worked quickly and took care not to damage the walls, door jambs, etc. I would highly recommend this company.”

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“The guys arrived right on time and were efficient with the removal. I would use them again.”

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“I highly recommend this company. Jeff and his coworker (sorry, I didn't catch his name) just left. They were well within their 2 hour window that they provide to you and they call you within 30 minutes of showing up. They are very professional, very polite and friendly. I would definitely use them again. Thank you! Worth the money and worth tipping as they do hard work.”

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“Zach and D.A. were courteous, efficient and very pleasant to deal with and moved quickly. They made our move so much easier! 5 star service!!!”

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“We had Just Junk here this morning at 830. They were on time and had the job done in less than an hour. They were very friendly and worked quickly. I am over the moon satisfied with the work that was completed. A whole shed was gone and random wood is taken care of. They left the yard looking amazing. They even pumped up the tire on my work wagon! That is going the extra mile. Would definetly call here again!”

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“Zach & Bryce who answered my call for junk removal they should get an award for the exemplary service they provided. Gentlemen you made my day April 21 2021. Mary K”

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“Mike and Ty just picked up some stuff from my place in Mississauga. They were very polite and respectful. I am impressed with how the company followed through with their values and mission! I highly recommend them! Thanks guys”

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“Kaleb & Zach arrived as scheduled on time to remove our items. Both were very polite & professional. They explained that only about 25% of the items they collect actually make it to the landfill. The remaining items get donated to various charities in the city. Definitely nice to hear that. Highly recommend Just Junk!”

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“Excellent drivers, great communication and very quick. The items were removed from my house in less than 15 minutes with no mess or issues. I am beyond impressed with Just Junk and will absolutely use their service again. It would have cost me about the same to get a truck, pay the dump fees and have a couple of helpers.”

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“Great experience. The guys were personable and polite. I will definitely use them again!”

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“This company does everything right. Called because the ad said same day junk removal. I called and the receptionist was so nice and I am really particular about phone etiquette. She took down all my information, repeated it and told me to expect a call around 1:00pm. I received my call, Jake and his coworker came over. Super polite, efficient in clean and pressed uniforms. And the price was so cheap. I highly recommend this company and I will be using them again.”

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“Kaleb & Zach were really professional. I was very impressed of the fact that both of them wanted to help me getting the best service possible. I never used this company before, but I sure will from now on. I would like to thank both this wonderful gentlemen and wish them a safe work environment. Great job guys, very fast and reliable. :) Dalia Campbell”

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“I looked up junk removal companies at 9am to remove an old mattress and box spring and by 2:30pm that afternoon Kaleb and Zach arrived, quoted me, loaded up, and drove away. They were friendly, kind, and amazingly efficient. Covid-19 protocols were impressive, and while I took everything down to the curb for them, I would have no issues inviting them into my house. To top it off they explained about how the mattress and box spring will be RECYCLED not thrown in the dump. Those two will be the first I call the next time I have items to remove. Thanks gents!! :)”

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Just Junk is rated 4.8 based on 3,490 reviews